BDC Representative

3 weeks ago

Cheshire CT United States Richard Chevrolet Full time

Richard Chevroletis looking for a talented and professional Customer Service Representative with an upbeat and energetic phone personality to handle in/outbound calls and appointment setting for customers. Previous customer service preferred. You will be joining a collaborative and upbeat company Richard Chevrolet has been family owned and operated since 1975 and is the largest Chevrolet dealership in Connecticut.

Responsibilities include:

  • Answer incoming sales phone calls and emails interested in scheduling an appointment or obtaining information.
  • Outbound follow up phone calls and emails to customers.
  • Confirm appointments and re-schedule missed appointments.
  • Update customer changes in database.

Job Requirements:

  • Confident and professional phone manner.
  • Computer and internet skills.
  • Prior dealership BDC experience preferred.
  • Organized and good at following through.
  • A caring personality interested in positive customer satisfaction results.
  • An upbeat and positive energy

This is a full time position (Monday through Friday) with competitive pay, paid personal and vacation time, medical, dental and vision benefits, 401k plan, discounted gym membership, and more

If you like to smile and help people who need assistance, then we think you will really enjoy this position. We look forward to meeting you.

No walk ins or phone calls, please.

Richard Chevrolet is an equal opportunity employer.

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