Service and Parts Manager

4 weeks ago


Richfield WI United States CAMPERS INN INC Full time
Campers Inn RV is looking for a Service and Parts Manager This role performs service duties and supervises and coordinates activities of workers to ensure that all upkeep, inventory and repair of grounds and buildings of the property is completed in an efficient manner.

At Campers Inn RV, our vision is to be the Trusted Resource and preferred dealership for our employees, customers and partners, and the industry’s innovation leader and positive disruptor. Positioned for global growth, we are the most respected brand in the business, creating value with all of our dealerships by providing career opportunities for our employees and making our communities better. We are guided by our company’s values of Integrity, Teamwork, Continuous Improvement and Corporate Sustainability, at all levels and in all areas of both our business and individual work decisions and actions.

Established in 1966 by Art and Fran Hirsch, Campers Inn RV has grown to become the Nation's Largest Family-Operated RV Dealership with over 35 locations in 18 states. Established on the principle that every customer deserves to be treated fairly and with respect, we focus on providing 5-star customer service to everyone who walks through our doors. Since 2010, Campers Inn RV has been consistently named Top 50 RV Dealership in the U.S. and was recently named, by RVBusiness, one of the Top 5 Blue Ribbon RV Dealerships.

What We Offer

Ongoing career development opportunities: Specialized job training, certifications, and professional development, and assistance in continuing education
Comprehensive health and welfare plan to all full-time employees (30+ hours/week), including:
Major Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance (Basic, Supplemental, Spouse, and Child available)
Employee Assistance Program (EAP)
Paid Time Off
Qualified retirement plan (401k) with Employer Match
Fair and competitive compensation

Essential Job Functions

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is a safety sensitive position
Directly supervises and manages one or more Service/Parts Department employees
Ensures a positive customer service experience
Responsible for the operations and profitability of the service department
Specifically responsible for maintaining MSDS sheets
Responsible to maintain all autos, golf carts, tractors, and all other machinery owned by the company
Responsible for the inventory, ordering and delivery of all necessary supplies and equipment for the service department
Responsible for insuring OSHA (Occupational Safety & Health Act) standards and company safety
Policies are complied with at all times
Analyzes and resolves work problems or assists workers in solving work problems
Responsible for courteous, efficient response at all times
Responsible for thorough knowledge of management company policies

Qualifications

Education:
High school diploma or equivalent is required
License & Certifications:
Valid driver’s license and good driving record is preferred
Experience:
Minimum of two years’ experience in an automotive or RV service department is preferred
Abilities:
Ability to read and comprehend instructions and information
Excellent communication and managerial skills
Ability to operate the department profitably within dealership guidelines
Knowledge of federal, state, and local regulations that affect the daily operations of the organization
Ability to use a computer and other office equipment
Proficient with MS Office
Knowledge of or ability to learn company system applications, such as Motility Systems2K, and other software as applicable
Ability to safely handle solvents and chemicals
Ability to navigate occasional exposure to moving mechanical parts; high, places; and fumes or airborne particles
Ability to tolerate moderate noise levels
Ability to bend or sit for long periods of time
Ability to reach above shoulders and lift a minimum of 50 pounds

Camper’s Inn RV is proud to be an Equal Opportunity Employer and Drug Free workplace. We are committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Camper’s Inn RV makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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