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Referral Coordinator

2 months ago

Uniontown OH United States Pioneer Physicians Network Full time
Pioneer Physicians Network is looking for a full time Referral Coordinator for our Centralized Referral Department. Previous Medical Assistant and/or Referral Coordinator experience is preferred. *This would be doing Referrals with our Diagnostic Imaging team.*

*Monday through Friday position. No evenings, Holidays or weekends.*

General duties include, but are not limited to, the following abilities:
* Assist patients in completing necessary forms, etc., to obtain hospitalization or pre-certification from various insurance carriers if needed.
* Complete the appropriate referral form for the respective insurance.
* Follow-up with insurance carriers ensuring that coverage is approved.
* Complete and forward forms to the physicians for approval, if needed; to assist the patients in securing necessary benefits, etc., with respect to patients’ medical condition.
* Answer questions from patients, families regarding referrals, benefits, etc., and serve as the clinic contact to resolve patient questions and concerns.
* Resolve patient issues as they arise related to benefit levels, coverage dates, etc.
* Act as the resource to physicians, staff and others regarding referrals.
* Track and analyze data and make recommendations for change.
* Maintain strict confidentiality.
* Provide in-service education to physicians, staff, etc., related to updates and changes in the referrals process.
* Perform other related work as necessary to ensure smooth and efficient patient flow and patient satisfaction.

*Physical Demands*
* Requires sitting for extended periods of time.
* Some bending stretching, lifting and stooping may be required.
* Requires manual dexterity sufficient enough to operate office equipment including but not limited to telephone, keyboard, copier and fax machine.
* Requires normal range of hearing and vision.
* Requires the ability to communicate with patients, office personnel and the community.

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Flexible spending account
* Health insurance
* Life insurance
* Paid time off
* Vision insurance

Experience:
* referral coordinator: 1 year (Preferred)

License/Certification:
* Medical Assistant (Preferred)

Work Location: In person