Customer Service Representative

7 months ago

Carmel Valley Village CA United States Chevron Full time

At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.

Job Expectations:
• Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
• Maintain neat appearance and good personal hygiene in compliance with CSI image standards.
• Support and follow established safety, security, quality guidelines as well as CSI’s policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
• Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
• Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures
• Follow federal law and company standards on carding customers for all age restricted products sold at the stations.
• Work professionally with vendors and contractors.
• Regular and punctual attendance is expected.
• Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products

Essential Functions:
• Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.
• Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
• Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
• Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
• Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
• Actively promote store specials and other marketing programs.
• Cross-check price of delivered goods for accuracy.
• Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
• Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)
• May perform other duties as assigned by management.

Requirement/Qualifications:
• Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
• Strong attention to detail.
• Ability to handle challenging situations professionally and exercise exceptional judgement.
• Ability to work both independently and in team settings.
• Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
• Cooking/Restaurant experience preferred

Supervisor Responsibilities:
• This position has no supervisory responsibilities

Travel:
• Rare, limited to required training and coverage for nearby stations.

Physical Demands Include but are not limited to:
• Ability to stand and walk for long periods of time on hard and uneven surfaces.
• Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds.
• Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.
• Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
• Periodic exposure to all outdoor conditions during daylight hours.
• Moderate exposure to walk-in coolers and freezers at 34 F or lower.
• Frequent handwashing and attention to personal cleanliness standards.
 

Must be at least 18 years of age or older to work in California and Oregon locations.

Must be at least 21 years of age or older to work in Washington locations.

Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.

Must be at least 21 years of age or older to work in Management positions.

 

·        Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.

·        The selected candidate’s compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.

 

USA based job position

Visas will not be granted

 

Benefits:

·        Full-time & Part-time shifts available

·        Direct Deposit with competitive weekly pay

·        Health & Wellness packages available for purchase

·        Education reimbursement program

·        Shift Differential Pay for select shifts and job titles

·        Management Bonus Program

·        Loyalty Service time Program

·        Commuter benefit Program

 

Chevron Stations Inc. (CSI) is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.

We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at CSIWFM@Chevron.com.

Compensation Range:

$17.75 - $18.75

Chevron Stations Inc. (CSI) is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.

We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at CSIWFM@Chevron.com.


This job description is not all inclusive. In addition, CSI reserves the right to amend this job description at any time. CSI is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

  • Customer Service Representative

    3 days ago

    Carmel Valley, United States Regional Government Services Authority Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Regional Government Services Authority. This is an exciting opportunity for individuals with a passion for delivering exceptional customer service and providing support in billing and technical areas.The ideal candidate will possess excellent communication skills, be able to...

  • Customer Service Representative

    3 days ago

    Carmel, Indiana, United States Big Red Liquors Full time

    BIG RED LIQUORS is seeking a highly skilled Customer Service Representative to join their team. In this role, you will provide exceptional customer service, ensuring that every customer leaves the store feeling valued and satisfied.Key Responsibilities:Provide excellent customer service, responding promptly to customer inquiries and resolving any issues in a...

  • Customer Service Representative

    2 weeks ago

    Carmel, Indiana, United States Agility 360 Full time

    We are seeking a skilled Customer Service Representative to join our team at Agility 360 in Carmel, IN. As a representative of our company, you will be responsible for providing exceptional customer service through various communication channels.This is a contract-to-perm role with an hourly pay rate of $15-$17, based on experience. You will have the...

  • Customer Service Representative

    4 weeks ago

    Carmel, Indiana, United States Crew Carwash Full time

    Customer Service Representative OpportunityCrew Carwash is committed to creating smiles and lifetime customers. As a Customer Service Representative, you will have the opportunity to join a Glassdoor Best Places to Work and achieve your full potential.What You'll Do:Provide exceptional customer serviceEnsure industry-leading quality for our customersHelp...

  • Customer Service Representative

    1 week ago

    Carmel, Indiana, United States Aldi Inc. Full time

    About the RoleThis is an exciting opportunity to work in a fast-paced retail environment where no two days are the same. As a Customer Service Representative, you will be the face of our company, interacting with customers, responding to their needs, and ensuring a positive shopping experience.

  • Customer Service Representative

    7 days ago

    Carmel, New York, United States Meadowland of Carmel Full time

    About the JobMeadowland of Carmel is a leading provider of automotive services, and we are looking for a talented Customer Service Representative to join our team.Estimated Salary:$60,000 - $75,000 per year.Key ResponsibilitiesThe successful candidate will be responsible for:Assisting customers with their automotive needs and providing advice on repair...

  • Customer Service Representative

    4 weeks ago

    Carmel, Indiana, United States Upland Hospitality Group Full time

    Job SummaryWe are seeking a highly motivated and organized Customer Service Representative to join our team at Upland Brewing Co. in Carmel, IN.Key Responsibilities:Answering phone calls and booking reservationsGreeting customers and providing a welcoming experienceEstimating wait times for guestsSeating, cleaning, and resetting tablesAssisting with...

  • Customer Service Representative

    4 weeks ago

    Carmel, New York, United States Tops Friendly Markets Full time

    Tops Friendly Markets Job Description: As a Cashier/Front-End representative, you will play a vital role in providing exceptional customer service and ensuring a smooth shopping experience for our customers. Key responsibilities include:Assisting customers with their shopping needs and answering questions about productsScanning and/or ringing customer...

  • Customer Service Representative

    3 weeks ago

    Queens Village, United States PrideStaff Full time

    Customer Service RepresentativeShift/Hours: 40 Hour work week with Tuesday and Wednesday offPay Rate: Minimum: $17Maximum: $17Location: Bronx, NYExperience: 2+ yearsWe are excited to share a new opportunity for a Customer Service Representative! PrideStaff, a nationally recognized staffing company has been given an opportunity to assist a top employer in...

  • Customer Service Representative

    2 weeks ago

    Carmel, New York, United States HMG Careers Full time

    About the JobWe're seeking a skilled Customer Service Representative to join our team as a Sales Professional. In this role, you'll work with clients remotely to provide valuable advice and services.The ideal candidate will have a strong desire to help others and excellent communication skills. If you're eager to start your journey with us, apply today!As a...

  • Customer Service Representative

    7 months ago

    Carmel Valley, United States Chevron Full time

    At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment...

  • Customer Service Representative

    2 weeks ago

    Jersey Village, United States DexKo Global Full time

    Customer Service RepresentativeWe are searching for an experienced Customer Service Representative at our BR300 TexTrail Houston, TX facility. Primary Duties and Responsibilities: Dexter is the premier manufacturer and supplier of axles, suspension, brakes, doors, venting products, trailer parts, accessories, and towing components serving the commercial...

  • Customer Service Representative

    3 weeks ago

    Jersey Village, United States DexKo Global Full time

    Customer Service RepresentativeWe are searching for an experienced Customer Service Representative at our BR300 TexTrail Houston, TX facility. Primary Duties and Responsibilities: Dexter is the premier manufacturer and supplier of axles, suspension, brakes, doors, venting products, trailer parts, accessories, and towing components serving the commercial...

  • Customer Service Representative

    3 weeks ago

    Jersey Village, United States DexKo Global Full time

    Customer Service RepresentativeWe are searching for an experienced Customer Service Representative at our BR300 TexTrail Houston, TX facility. Primary Duties and Responsibilities: Dexter is the premier manufacturer and supplier of axles, suspension, brakes, doors, venting products, trailer parts, accessories, and towing components serving the commercial...

  • Customer Service Representative

    4 weeks ago

    Carmel, IN, United States Circle K Stores, Inc. Full time

    We are seeking a Customer Service Representative to join our team at Circle K Stores, Inc. Key Responsibilities:Provide exceptional customer service to our valued customersWork effectively in a fast-paced retail environmentMeet sales and customer service goalsRequirements:High school diploma or equivalent requiredExcellent communication and interpersonal...

  • Customer Service Representative

    3 weeks ago

    Moreno Valley, United States FM Marketing Full time

    We are the engine room for success! Our Customer Service Representative team helps us drive sales and create the perfect customer experience. We go above and beyond for our customers, which makes us stand out above the rest. Our Customer Service Representative team members are self-motivated and energized by the audacious goals we set and are relentless in...

  • Customer Service Representative

    3 weeks ago

    Moreno Valley, United States FM Marketing Full time

    We are the engine room for success! Our Customer Service Representative team helps us drive sales and create the perfect customer experience. We go above and beyond for our customers, which makes us stand out above the rest. Our Customer Service Representative team members are self-motivated and energized by the audacious goals we set and are relentless in...

  • Customer Service Representative

    1 week ago

    Carmel, Indiana, United States Mondelez International Full time

    About Mondelez InternationalMondelēz International is a leading snacking company that empowers people to snack right in over 150 countries around the world. We are committed to making our snacks better for you and the planet.Job DescriptionWe are seeking a Part Time Nabisco Merchandiser to join our team of customer service representatives who deliver...

  • Customer Service Representative

    4 weeks ago

    Carmel, Indiana, United States Crew Carwash Full time

    We're looking for a motivated and customer-focused individual to join our team as a Customer Service Representative at Crew Carwash. In this role, you will have the opportunity to work in a fast-paced environment, interact with customers, and contribute to the success of our business.About the JobThis is a part-time or full-time position, with flexible...

  • Customer Service Representative

    5 months ago

    Westlake Village, United States iPayment Full time

    The Customer Service Representative is responsible for answering merchant inquiries in a high-volume, fast paced call center environment. They are required to meet/exceed merchant expectations and maintain an excellent image for the company. By leveraging probing questions and effective listening skills, the Customer Service Representative will provide...