Senior Director Digital Technology

6 hours ago


Providence RI, United States PPL Full time

Company Summary Statement As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE: PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our shareowners and the communities we serve. Our high-performing regulated utilities — PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy — provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation. PPL’s companies are also addressing challenges head-on by investing in new infrastructure and technology that is creating a smarter, more reliable and resilient energy grid. We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today. OverviewCompany Summary StatementAs one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE: PPL), is committed to creating long-term, sustainable value for our 35 million customers, our shareowners and the communities we serve Our high-performing regulated utilities — PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy — provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation PPL’s companies are also addressing challenges head-on by investing in new infrastructure and technology that is creating a smarter, more reliable and resilient energy grid We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities todayOverviewThe Senior Director, Digital Technology is responsible for developing, implementing, and oversight of all digital technology initiatives within PPL that meet customer needs and maximizing the return on product investments. This role focuses on driving digital transformation to improve operational efficiency, customer and colleague experience, and innovation in the energy/utilities space.  The individual will be responsible for establishing a digital technology roadmap aligned with company objectives, ensuring successful deployment of new technologies, and enhancing cybersecurity and data governance within the organization. This role leads and guides cross-functional teams, facilitates Agile teams through various stages, and serves as a coach and mentor. This role also supports the Product Owner and Product Manager in defining vision, roadmaps, and planning.  LI-HybridNOTE:  This position is hybrid to one of our local offices in:  Allentown, PA; Louisville, KY or Providence, RI.ResponsibilitiesGuide cross-functional teams in the implementation of applicable tools and practices that contribute to maximizing valueFacilitate initiatives and Agile teams through Inception, Execution, and Transition against delivery lifecyclesServe as a coach and mentor for Agile teams within the Enterprise portfolioSupport larger initiatives through scaling and execution of scaled Agile frameworksInspire others to adopt new processes and improvements based on lessons learned across the portfolioAssist Agile team in understanding the value of automation and recommend process efficiency improvements (DevOps)Aligns technology architecture with business strategyProvides strategic technical direction across Agile Release Trains (ARTs) and teamsCollaborates with Lean Portfolio ManagementGuides and supports Architectural Runway strategyPromotes modern technical and DevOps practicesSynchronizes architecture functions across ARTs and teamsDefine and implement a digital technology strategy that aligns with the company’s business goals and supports future growthLead digital transformation initiatives across businesses to modernize legacy systems, optimize processes, and enhance operational efficienciesCollaborate with senior executives to prioritize digital initiatives and leverage technology to achieve sustainability, efficiency, and customer satisfaction goalsDevelop and oversee a multi-year digital roadmap, incorporating emerging technologies like Internet of Things, Artificial Intelligence, machine learning, predictive analytics, and smart grid technologyIdentify and evaluate new technology trends and digital opportunities that drive innovation and differentiation in the utility industryQualificationsEducation or Equivalent ExperienceCandidates should have a Bachelor’s degree in Computer Science, Engineering or related field; Master’s degree preferred but not required or equivalent professional experience. We value a combination of education, skills, and practical experience, and encourage applicants with a proven track record in Technology to apply, regardless of formal educational background.Experience15+ years of experience in technology roles, with a significant portion focused on digital technologiesDemonstrated experience in senior leadership roles such as Director of Digital Technology, VP of Customer Experience Technology, or similarExperience managing large, diverse teams and leading complex projects Proven ability to develop and execute technology strategies that enhance customer engagement and drive business growthUnderstanding of Agile principles and methodsStrong communication and collaboration skills with technical and non-technical stakeholdersAbility to adapt to new technologies and methodologiesAbility to align IT transformation initiatives with the overall business strategyPreferred QualificationsAdvanced degree or relevant certifications (eg, PMP, Agile, Scrum) would be a plusUtilities industry experience Remote WorkThe company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both Assigned work location may change In the case of remote work, physical presence in the office/on-site may be required to engage in face-to-face interaction and coordination of work among direct reports and co-workersEqual Employment OpportunityOur company is an equal opportunity, affirmative action employer dedicated to diversity and the strength it brings to the workplace All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, protected veteran status, sexual orientation, gender identify, genetic information, disability status, or any other protected characteristicCategories: Technology, Digital Products & Cybersecurity



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