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Resident Services Director

2 months ago

Hyannis MA United States Maplewood Mill Pond LLC Full time

Resident Services Director, RN or LPN

Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It's not just a job. It's an extraordinary life.

Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider. We offer a home-like, luxury environment for our residents, allowing them to live "the good life" in a safe environment. As an associate of Maplewood Senior Living, you will have the ability to make a profound difference in the lives of seniors each and every day. As we continue to grow, we are seeking Resident Services Director to become part of our family. We invite you to take your first step toward a rewarding career with us

What we offer

  • Competitive wages
  • Flexible shifts
  • Paid training & uniforms
  • Growth opportunities
  • Bonus & incentive programs
  • Competitive Benefits Package: including medical, dental, vision, 401K match, company paid time-off, life insurance policy, insurance deductibles and voluntary Aflac insurance for our full-time employees

Primary Responsibilities

  • Provides nursing services to residents
    • Resident Teaching
    • Wellness counseling
    • Health Promotion
    • Disease Prevention
    • Provision of care and services to residents whose conditions are chronic and stable
    • Verifying residents' medication regimen with physicians or heath care practitioners for residents who require supervision Assist residents with activities of daily living, including bathing, dressing, eating, toileting, hygiene and mobility.
  • Aware and knowledgeable of the federal and state laws and regulations regarding assisted living/memory care and the regulations of the state's nursing commission; ensures and maintains regulatory compliance with all such regulations.
  • Facilitates the overall coordination and management of care and services for residents and provides supervision of the Resident Services Department through the following:
    • Move-In Process
      • Pre-move-in assessments, review of paperwork and initial Service Plan Development
    • Assessment and Service Plan
      • Identify needs for additional assessment, health monitoring or other coordination of care needs
      • Service Plan review Process
      • Coordinate residents health care in collaboration with residents, families and outside health care agencies, including referral when indicated
      • Conducts regular Service Plan Reviews with resident families, including meetings with responsible parties and including appropriate staff whenever changes in care levels occur.
    • Staff Training, Education and Supervision
      • Coordinates and participates in initial job specific orientation and training through routine review of training documents, in accordance with policies and procedures
      • Coordinates and conducts continuing training and education on a regular basis, as identified through routine auditing
        • Reviews documentation and communication of Resident Care Services associates
        • Supervises assigned personnel in the delivery of nursing services and assistance with activities.
      • Proper, Accurate Documentation
      • Delegation
        • Provides RN and LPN delegation, in accordance with state regulations and Community policy.
        • Available after-hours for issues related to current residents' needs; may be required to come into the Community or conduct offsite assessment at these times.
      • Infection Control
        • Maintains compliance with Community policies on Immunizations, Infection Control and Infectious Disease Management.
      • Move Out/Discontinuation of Services
        • Assists residents who no longer require services
      • Quality Assurance
        • Completes routine auditing of all Resident Care systems, in accordance with Resident Care Services Review Schedule and all other associate QA tools
  • Responsible for monthly Resident Care Service staffing schedule. Available after-hours, on-call, related to Resident Care
  • Responsible for meeting monthly budget targets, monetary and labor hours, with any variances to be discussed with the Executive Director
  • Participates in other Resident Care Services and Community related duties, as assigned by the Executive Director

Compliance & Safety

  • Follows emergency procedures
  • Understands the safety practices and procedures.

Communication

  • Communicates effectively with supervisor and other staff

Education/Experience/Licensure/Certification

  • Must be a Registered Nurse or Licensed Practical Nurse with a valid MA license.
  • Must have a MA license in good standing.
  • Experience and passion in working with seniors
  • Able to perform tasks which may be physically demanding such as pushing, bending and lifting up to 60lbs.
  • Ability to maintain positive working relationships with residents, their families, peers and other staff members.
  • In good physical and emotional health and free of communicable diseases.
Licenses & Certifications Preferred
  • Registered Nurse
  • Licensed Practical Nurse

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)