Director of Community Relations

3 days ago

Indianapolis IN United States CommuniCare Health Services Corporate Full time
CommuniCare Health Services is seeking an experienced health care professional with sales and marketing abilities for the position of Director of Community Relations covering the Indianapolis, IN market. This position focuses on community marketing and will serve as a backup for admissions while being an advocate and example of superior customer service.

PURPOSE/BELIEF STATEMENT

The position of Director of Community Relations (DCR) aspires to be the leader in the market’s external, community-based business development, while being an advocate and example of superior customer service. The DCR thrives in a creative business development environment, is self-driven, and results-oriented. They work to continuously build census through community-based relationships, events, and public relations. The DCR will develop external relationships with community accounts including, but not limited to, home health agencies, hospice, physicians, senior service organizations, senior centers, non-medical home health, and disease specific advocacy organizations. This dynamic leader will work in tandem with the center's Admissions Directors to ensure census development efforts are aligned and yield positive outcomes. The DCR drives the community marketing and lead base management programs to be a resource to our communities. They help to support and elevate the community relationships of the Admissions Directors by providing market intelligence, strategic planning, and direction of relationship development.

WHAT WE OFFER

The Director of Community Relations will enjoy a competitive salary and PTO package in a great, team atmosphere. CommuniCare offers full time employees a menu of benefit options from life and disability plans to medical, dental, and vision coverage from quality benefit carriers. We also offer 401(k) with employer match and Flexible Spending Accounts.

Do you have what it takes to be a Director of Community Relations for CommuniCare?

QUALIFICATIONS/EXPERIENCE REQUIREMENTS

College degree in clinical or business related field, preferred
3-5 years of professional experience, preferably in a skilled nursing environment
Proven sales record
Exceptional time management and organizational skills
Ability to multitask
Responsible and tremendous follow through
Self-starter/self-disciplined/personal accountability
Compassionate
Views themselves as a resource to potential customers.
Must have the ability to make independent decisions.
Must be able to deal tactfully with team members, other staff, residents, family members, visitors, government agencies, and the general public.
Must possess willingness to work harmoniously with team members in all positions.
Must be able to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, and procedures, etc. that are necessary for business development.

JOB DUTIES/RESPONSIBILITIES

As the Director of Community Relations, you will take charge of:

Census Development
Responsible to exceed budgeted census goals and grow market share within assigned market by working in collaboration with Admissions Directors, Executive Directors, and Liaisons.
Develop, maintain, and grow community-based relationships with diverse referral sources that include but are not limited to home health, service organizations, senior service programs, senior living communities, non-medical home services, and durable medical companies.
Participate in Business Development meeting and planning of facilities in the market territory.
Cultivate a lead database through prospecting, person-centered sales process, and creative follow ups
Responsible for planning, with business development team support, and hosting two community and two professional events per month.
Responsible for onsite assessment and completion of onboarding form of community referrals.
Responsible to maintain community sales and referral log and document sales efforts, referrals, and admissions.
In rare exception where DCR is assigned a hospital: Onboarding Forms and bedside assessment are required on all readmit and new referrals and good working relationships with DC planners must be maintained.
Assess and recommend additional marketing opportunities such as direct mailings, media campaigns, etc.
Assess and recommend program development or specialty service opportunities based upon market needs.
Attend All mandatory regional and CHS sales and marketing trainings and meetings.
All other assigned duties by Regional Director of Sales and Marketing
Admissions Process

Train on the Admissions Process. Possess a comprehensive understanding of admission criteria, PASRR and LOC criteria, and contract compliance.
Support the Central Intake Admissions Process, ensuring that referrals are processed through the Central Intake Department.

ABOUT US

A family-owned company, we have grown to become one of the nation’s largest providers of post-acute care, which includes skilled nursing rehabilitation centers, long-term care centers, assisted living communities, independent rehabilitation centers, and long-term acute care hospitals (LTACH). Since 1984, we have provided superior, comprehensive management services for the development and management of adult living communities. We have a single job description at CommuniCare, "to reach out with our hearts and touch the hearts of others." Through this effort we create "Caring Communities" where staff, residents, clients, and family members care for and about one another.

  • Director of Community Relations

    2 months ago

    Indianapolis, United States CommuniCare Family of Companies Full time

    CommuniCare Health Services is seeking an experienced health care professional with sales and marketing abilities for the position of Director of Community Relations covering the Indianapolis, IN market. This position focuses on community marketing and will serve as a backup for admissions while being an advocate and example of superior customer service....

  • Director of Community Relations

    2 weeks ago

    Indianapolis, United States CommuniCare Family of Companies Full time

    CommuniCare Health Services is seeking an experienced health care professional with sales and marketing abilities for the position of Director of Community Relations covering the Indianapolis, IN market. This position focuses on community marketing and will serve as a backup for admissions while being an advocate and example of superior customer service....

  • Director of Community Relations

    2 months ago

    Indianapolis, United States CommuniCare Health Services Corporate Full time

    CommuniCare Health Services is seeking an experienced health care professional with sales and marketing abilities for the position of Director of Community Relations covering the Indianapolis, IN market. This position focuses on community marketing and will serve as a backup for admissions while being an advocate and example of superior customer service....

  • Director of Community Relations

    2 weeks ago

    Indianapolis, United States CommuniCare Health Services Corporate Full time

    CommuniCare Health Services is seeking an experienced health care professional with sales and marketing abilities for the position of Director of Community Relations covering the Indianapolis, IN market. This position focuses on community marketing and will serve as a backup for admissions while being an advocate and example of superior customer service....

  • Community Relations Director

    2 weeks ago

    Indianapolis, United States Traditions Management Full time

    SUMMARY OF POSITION FUNCTIONS The Community Relations Director is responsible for achieving maximum occupancy in the community, while meeting pre-determined goals relative to sales and marketing objectives. SPECIAL REQUIREMENTS Must be willing to work flexible hours, including some evenings and weekends as sales/marketing responsibilities dictate. Will work...

  • Director of Public Relations

    4 weeks ago

    Indianapolis, United States Communicare Health Services Full time

    CommuniCare Health Services is seeking an experienced health care professional with sales and marketing abilities for the position of Director of Community Relations covering the Indianapolis, IN market. This position focuses on community marketing and will serve as a backup for admissions while being an advocate and example of superior customer service....

  • Director of Labor Relations

    1 month ago

    Indianapolis, United States Jones Lange Lasalle, Inc. Full time

    Develops the organizations overall labor relations strategy relating to negotiations, grievance handling, and union organizing. Prepares for, conducts, or advises on collective bargaining agreement negotiations. Drafts or assists in drafting CB - As Labor Relations, Director, Relations, Microsoft, Property Management, Business Services

  • Provider Relations Analyst

    1 week ago

    Indianapolis, United States Community Health Network Full time

    Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and...

  • Provider Relations Analyst

    2 months ago

    Indianapolis, United States Community Health Network Full time

    Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and...

  • Provider Relations Analyst

    4 weeks ago

    Indianapolis, United States Community Health Network Full time

    Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and...

  • Director of Donor Relations and Stewardship

    2 months ago

    Indianapolis, United States Butler University Full time

    The Director of Donor Relations and Stewardship will lead the strategy and execution of Butlers institution-wide comprehensive donor relations and stewardship program. Reporting to the Executive Director of Advancement Operations, the Director will Relations, Director, Steward, Relationship, Project Management, Business Services, Engagement

  • Director/Senior Director, Communications and Community Engagement

    4 weeks ago

    Indianapolis, United States Blue Delta Technologies Full time

    Job DescriptionJob DescriptionDescription:The Director/Senior Director, Communications and Community Engagement is a newly created position that leads planning and implementation for communications and message strategy, building brand awareness, community engagement and outreach, stakeholder communications, digital (web and social) content strategies,...

  • Public Relations Director

    6 days ago

    Indianapolis, United States WittKieffer Full time

    EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Description Campbell Marketing & Communications is a dynamic and fast-paced...

  • Director of Donor Relations and Stewardship

    1 month ago

    Indianapolis, United States Butler University IN Full time

    Position Overview The Director of Donor Relations and Stewardship will lead the strategy and execution of Butler's institution-wide comprehensive donor relations and stewardship program. Reporting to the Executive Director of Advancement Operations, the Director will lead efforts to deepen relationships with the university's most generous supporters,...

  • Director of Donor Relations and Stewardship

    4 weeks ago

    Indianapolis, United States Butler University IN Full time

    Position Overview The Director of Donor Relations and Stewardship will lead the strategy and execution of Butler's institution-wide comprehensive donor relations and stewardship program. Reporting to the Executive Director of Advancement Operations, the Director will lead efforts to deepen relationships with the university's most generous supporters,...

  • Director of Communications

    4 weeks ago

    Indianapolis, United States TrendyMinds Full time

    Job DescriptionJob DescriptionSalary: Director of Communications We are seeking a highly skilled and passionate Director of Communications who specializes in shaping narratives, building brands, and driving impactful communication strategies. As the Director of Communications, you will oversee and execute communication strategies for our diverse portfolio...

  • Director of Donor Relations and Stewardship

    1 month ago

    Indianapolis, United States Butler University Full time

    Director of Donor Relations and StewardshipJob no: 495076 Work type: Staff Full-time Location: Indianapolis Categories: AdministrativePosition Overview The Director of Donor Relations and Stewardship will lead the strategy and execution of Butler's institution-wide comprehensive donor relations and stewardship program. Reporting to the Executive Director of...

  • Director of Donor Relations and Stewardship

    4 weeks ago

    Indianapolis, United States Butler University Full time

    Director of Donor Relations and StewardshipJob no: 495076 Work type: Staff Full-time Location: Indianapolis Categories: AdministrativePosition Overview The Director of Donor Relations and Stewardship will lead the strategy and execution of Butler's institution-wide comprehensive donor relations and stewardship program. Reporting to the Executive Director of...

  • Director of Communications

    4 weeks ago

    N/A, N/A, United States Assocation of the Wall and Ceiling Industry Full time

    Founded in 1918, AWCI represents more than 2,200 companies and organizations in the acoustics systems, ceiling systems, drywall systems, exterior insulation and finish systems, fireproofing, insulation, prefabrication/panelization and stucco industries. AWCI members are contractors, suppliers and manufacturers and those in allied trades.AWCI is seeking a...

  • Director of Donor Relations and Stewardship

    2 weeks ago

    Indianapolis, Indiana, United States Butler University IN Full time

    Position OverviewThe Director of Donor Relations and Stewardship will lead the strategy and execution of Butler's institution-wide comprehensive donor relations and stewardship program. Reporting to the Executive Director of Advancement Operations, the Director will lead efforts to deepen relationships with the university's most generous supporters, ensuring...