Bilingual Customer Service Specialist

4 weeks ago

Dubuque IA United States Sherwin-Williams Full time
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.
The individual selected for this role will be expected to work at Store , located at: 1000 Iowa Street, Dubuque, IA 52001. This is a Part-Time job. Starting Pay: $16.76/hr
Here, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We'll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show
What is the Process to get Started? Step 1 - Online Application
Find the role(s) that interest you on our Careers page: Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners
Step 2 - Digital Interview
Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation
Step 3 - In-Store Interview
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at . Click on "Candidates" to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.
The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistent with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales
Minimum Requirements:
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able to read, write, comprehend, and communicate in English
  • Must be able to read, write, comprehend, and communicate in Spanish
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:
  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Have previous work experience operating tinting and mixing equipment

  • Bilingual Customer Service Coordinator

    2 weeks ago

    Dubuque, Iowa, United States Cottingham & Butler Full time

    Job OverviewRole and Importance of the Bilingual Customer Service CoordinatorCottingham and Butler's Health and Wellness division is expanding, and we are seeking a Bilingual Customer Service Coordinator. This role is crucial as it supports our mission to enhance the health of employees through effective partnerships with various organizations.Key...

  • Bilingual Customer Service Specialist

    4 weeks ago

    Dubuque, United States The Sherwin-Williams Company Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Bilingual Customer Service Specialist

    3 months ago

    Dubuque, United States The Sherwin-Williams Company Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Bilingual Customer Service Representative

    2 hours ago

    Marion, IA, United States LoanMax Title Loans Full time

    LoanMax- Bilingual Customer Service Representative Are you looking for a stable, full-time position with career potential? If so, you've come to the right place! **We are currently hiring for our location at 2240 7th Ave, Marion, IA 52302** *Hiring Manager will be calling from area code 404 (GA) - Please keep a look out for that area code in the upcoming...

  • Bilingual Customer Service Specialist

    1 month ago

    Dubuque, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Bilingual Customer Service Specialist

    1 month ago

    Dubuque, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Bilingual Customer Service Representative

    2 hours ago

    Council Bluffs, IA, United States LoanMax Title Loans Full time

    LoanMax- Bilingual Customer Service Representative Are you looking for a stable, full-time position with career potential? If so, you've come to the right place! ***We are currently hiring for our location at 2000 W Broadway, Council Bluffs, IA 51501*** *Hiring Manager will be calling from area code 404 (GA) - Please keep a look out for that area code in...

  • Bilingual Customer Service Representative

    3 weeks ago

    Des Moines, IA, United States Mom's Meals, a PurFoods Company Full time

    Job DescriptionPosition SummaryThe Bilingual Customer Service Representative serves as the front line to our Spanish-speaking customers placing meal orders. This position is responsible for providing excellent customer service to our clients while efficiently and accurately submitting their order.Position Responsibilities may include, but not limited...

  • Bilingual Customer Service Representative

    2 hours ago

    Sioux City, IA, United States LoanMax Title Loans Full time

    LoanMax- Bilingual Customer Service Representative Are you looking for a stable, full-time position with career potential? If so, you've come to the right place! **We are currently hiring for our location at 1929 Hamilton Blvd, Sioux City, IA 51104** *Hiring Manager will be calling from area code 404 (GA) - Please keep a look out for that area code in the...

  • Bilingual Member Services Coordinator

    3 months ago

    Dubuque, United States Cottingham & Butler Full time

    Job DescriptionJob DescriptionWhat our Bilingual Member Services Coordinators do and why it's importantCottingham and Butler's Health and Wellness division is growing and we are adding a Bilingual Member Services Coordinator to our team! Our Health and Wellness division partners with organizations to improve the health of their employees. As a...

  • Sanitation and Customer Service Specialist

    2 weeks ago

    Dubuque, Iowa, United States Clean Laundry Full time

    Job OverviewSanitation and Customer Service SpecialistAre you passionate about maintaining cleanliness and providing excellent service? We are seeking a dedicated individual to take on the role of Sanitation and Customer Service Specialist at our locations.Key ResponsibilitiesIn this position, you will play a vital role in ensuring a welcoming environment...

  • Healthcare Customer Service Specialist

    2 weeks ago

    Dubuque, Iowa, United States Access Dubuque Full time

    Healthcare Customer Service Specialist - Urgent CareAccess Dubuque1 Position AvailableJob OverviewThe role of the Healthcare Customer Service Specialist is essential within our Urgent Care facilities.Access Dubuque is in search of a dedicated and compassionate individual to join our team as a Healthcare Customer Service Specialist in a dynamic healthcare...

  • Sanitation and Customer Service Specialist

    2 weeks ago

    Dubuque, Iowa, United States Clean Laundry Full time

    Job OverviewSanitation and Customer Service SpecialistAre you passionate about maintaining cleanliness and providing excellent service? We are seeking a dedicated individual to fulfill the role of Sanitation and Customer Service Specialist at our facilities.Key ResponsibilitiesIn this position, you will play a vital role in ensuring our locations are...

  • Bilingual Customer Service Representative

    2 hours ago

    Lakewood, CO, United States LoanMax Title Loans Full time

    LoanMax- Bilingual Customer Service Representative Are you looking for a stable, full-time position with career potential at an up-and-coming company? If so, you've come to the right place! **We are currently hiring for our location at 301 Sheridan Blvd, Lakewood, CO 80226** Incentives: Full-Time Position: Monday - Friday 10am-6pm, Saturday 9am-2pm, closed...

  • Bilingual Customer Service Representative

    3 days ago

    , FL, United States Ascendo Full time

    About the RoleWe are seeking a highly skilled and customer-focused Bilingual Customer Service Representative to join our team at Ascendo. As a key member of our customer service team, you will play a pivotal role in providing exceptional service to our diverse customer base.Key ResponsibilitiesCustomer Communication: Answer inbound calls and respond to...

  • Bilingual Customer Service Specialist

    4 weeks ago

    Nampa, ID, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Bilingual Customer Service Specialist

    4 weeks ago

    Herndon, VA, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Bilingual Customer Service Specialist

    4 weeks ago

    Chandler, AZ, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Bilingual Customer Service Specialist

    4 weeks ago

    Hanover, MA, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Bilingual Customer Service Specialist

    4 weeks ago

    Stratham, NH, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...