Gift Shop Clerk
3 weeks ago
Who We Are:
Located in Jefferson County Open Space, Dinosaur Ridge is one of the most important paleontology sites on Earth. Our globally iconic site has been ranked by paleontologists as the #1 dinosaur track site in the nation, and one of the most important in the world. Dinosaur Ridge typically draws almost 250,000 annual visitors to our outdoor museum to view approximately 300 dinosaur tracks still preserved on the sandstone slope. Dinosaur Ridge was also the site of the first Stegosaurus discovery on earth and was designated National Natural Landmark (a subunit of the National Park Service) in 1973. The Friends of Dinosaur Ridge is a nonprofit 501(c)(3) organization founded in 1989 with the purpose of preserving the fossils on Dinosaur Ridge and educating the public about the natural history of the area. Our mission was later expanded to include the fossil sites at Triceratops Trail in Golden, Colorado. Our stated core values include professionalism, service, enthusiasm, respect, trust, and integrity. These values are infused into every aspect of our daily organizational life and referenced regularly.
We are open from 9:00am - 5:00pm during our summer season (May-October), then 9:00am - 4:00pm during our winter season (November-April).
Who You Are:
In the role of Gift Store Clerk, you will be responsible for interacting with visitors from around the world who are interested in learning the history and science of Dinosaur Ridge, an unparalleled National Natural Landmark and iconic Denver attraction. Our gift store clerks are the first point of contact for our guests, sharing information about the paleontological and geological treasures at Dinosaur Ridge and how guests can experience them up close during our guided bus tours, walking tours, and special events. In addition to providing exceptional visitor service, gift store clerks are expected to perform a variety of retail duties, such as money handling, operating Lightspeed Point of Sale, restocking, and answering phones in both of our retail store locations with a high degree of accuracy, efficiency, and professionalism.
The position of gift store clerk requires full knowledge of Dinosaur Ridge sites, history, and procedures, the ability to tailor experiences to specific audience needs and questions, and a passion for interacting with people of all ages. Successful candidates demonstrate strong people skills, excellent verbal communication, genuine ability to get along with visitors and coworkers, and enthusiasm about nature and dinosaurs.
We anticipate this position will work 2-5 days per week and will allocate their time approximately:
Greeting and informing visitors of the experiences at Dinosaur Ridge - 40%
Selling gift shop items and tour offerings to visitors - 40%
Restocking, merchandising, and performing basic cleaning tasks - 10%
Other duties as assigned – 10%
We are looking for staff who will help us accomplish our mission during our Spring and Summer Seasons. Continued employment after our busy season (August) sometimes happens, but is not a guarantee.
Requirements:
Required Qualifications:
Able to pass a criminal background check
Able to work and walk around outside in a variety of weather conditions
Available to work 2-5 days per week, including weekends and holidays
Aptitude for and experience in creating positive visitor experiences
Good understanding of scientific concepts
Team-oriented and consistently demonstrates positive values in work habits
Admired, but not required Qualities:
Degree or coursework in geology, biology or other science fields.
Experience working in education, giving museum tours, or guiding outdoor programs
Passion for the mission of Dinosaur Ridge and interest in paleontology, geology, and/or science
Equal Opportunity Employer
Friends of Dinosaur Ridge is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, volunteers, and guests. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on job requirements, individual performance, and business needs.
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