Seasonal Support Champion Associate, Northshore

5 months ago

Peabody MA United States Macy’s Full time

Bring Your Amazing Self to Work

At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.

 

Job Overview

As the Seasonal Champion, your prime focus will be on enhancing the customer experience by providing proactive supervision, fostering a sales-oriented culture via omnichannel approaches, and improving the service environment. As a member of the Store Leadership Team, it will fall upon you to clearly relay goals and expectations to your peers. You’re charged with contributing to a lively and appealing store atmosphere for both shoppers and staff. Your role will require adaptability, shifting between various duties to meet the evolving demands of the business.

 

To offer our customers an outstanding holiday shopping journey, our Seasonal Champion Colleagues may start their day before the store opens and stay beyond closing to help us create the Macy's magic. These seasonal positions provide the flexibility to work varying shifts, potentially including early morning hours, late evenings, weekends, and major sale events like Black Friday and December 26th. 

 

What we can offer you

  • An inclusive, challenging, and refreshingly fun work environment 
  • Generous employee discount at Macy’s and Bloomingdale’s, on top of other offers and discounts
  • Access Your Wages Anytime - Easily access wages you've earned, without waiting for payday
  • Employee Assistance Program (mental health and financial literacy resources) 
  • Potential for year-round employment opportunities

 

What You Will Do

  • Provide Active Supervision by continually circulating the selling floor, directing colleagues and supporting daily priorities to optimize the customer experience and increase sales. Redirecting support as needed.
  • Lead activities to ensure customer readiness and exceptional presentation standards. Alert Store Leaders of any opportunities that are not aligned with this goal.
  • Role model ability to build lasting customer relationships (provide colleagues with fast-feedback and redirection to foster the same behaviors and recognize colleagues for practicing them). 
  • Help build a proactive and solution-oriented customer centric culture in-shop to ensure consistent customer experiences. 
  • Handle various responsibilities related to the physical operation of the facility, including activities required to open and close the building, as well as involvement in daily back-of-house functions. 
  • Oversee daily receiving and fulfillment processes, supporting in-store customer pickup functions.
  • Monitor dashboards and reports to achieve daily execution metrics (Fill Rate, Speed to Ship, Ready on Time, etc.).
  • Utilize proprietary handheld and point of sale systems to lead execution of department goals.
  • Participate in Omni Checkpoints to resolve open aged orders and update daily progress.
  • Support inbound and outbound dock operations, including merchandise receipt and reverse logistics.
  • Ensure necessary shifts are scheduled and filled using trailer projections and the daily fulfillment planner.
  • Coordinate with store leadership to identify and address operational challenges.
  • Conduct Welcome Calls to newly hired colleagues and support Store Leaders in onboarding seasonal colleagues 
  • Support seasonal colleagues in key onboarding activities such as store tours, colleague schedule pick-up, Act as a liaison for seasonal colleagues and Incumbent Ambassadors to ensure a positive and productive onboarding experience

 

Skills You Will Need

  • Leadership: Demonstrated ability to lead a team effectively, providing guidance, support, and coaching to drive performance and engagement.
  • Communication: Strong communication skills, both written and verbal, to facilitate open and continuous communication within the team and across functional lines.
  • Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.
  • Detail Orientation: Careful attention to detail in handling daily tasks, examining reports and making sure business goals are met
  • Collaboration: Partnership with the Prestige and total Beauty team to drive line sales and deliver the customer experience
  • Adaptability: Resourceful self-starter, works well independently as well as part of a team, and ability to adapt quickly to changing priorities

 

Who you are

  • Focused on upholding Macy’s dedication to fulfilling ideals of diversity, inclusion and respect that our company aspires to achieve, every day in every store and office, with every customer and associate.
  • Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
  • Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
  • Resourceful self-starter, works well independently as well as part of a team, and ability to adapt quickly to changing priorities.
  • At least one year of supervisory experience preferred.

 

Essential Physical Requirements:

  • Prolonged periods (at least two consecutive hours) of standing/walking around the store or department.
  • Frequent use of computers and handheld electronic equipment.
  • Reaching, including above eye level, crouching, kneeling, stooping and color vision.
  • This position requires lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders.

 

About Macy’s

Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.

 

Bring your creativity, energy, and ideas to the Macy's team – Apply Today

 

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

 

STORES00

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

  • Seasonal Support Champion Associate, Northshore

    1 month ago

    Peabody, United States macy's Full time

    As the Seasonal Champion, your prime focus will be on enhancing the customer experience by providing proactive supervision, fostering a sales-oriented culture via omnichannel approaches, and improving the service environment. As a member of the Store Support, Seasonal, Store Leader, Associate, Customer Experience, Leadership, Retail

  • Seasonal Sales Associate

    2 months ago

    Peabody, United States Tillys Full time

    Tillys - Northshore Mall [Sales Associate / Team Member] As a Seasonal Sales Associate at Tillys, you'll: Be responsible for delivering the Tillys Experience to the Customers during one of the busiest times of the year; Be making friends with perfect strangers; Create a unique and engaging Customer Experience in a sales-focused, fast-paced...

  • Seasonal Sales Associate

    2 months ago

    Peabody, United States pacsun Full time

    PacSun - 210 Andover St [Sales Associate / Team Member] As a Seasonal Sales Associate at PacSun, you'll: Be responsible for generating sales through exhibiting passion for product, brands, fashion and trends with all customers; Deliver an engaging, positive and authentic customer experience with all customers; Focus on full-price selling while maintaining...

  • Retail Operations Manager

    5 days ago

    Peabody, Massachusetts, United States AT&T Full time

    Lead Retail OperationsWe are seeking a seasoned Retail Operations Manager to join our team at the Northshore Mall. As an Assistant Store Manager, you will play a critical role in leading daily store operations, managing a team, and delivering exceptional customer experiences.Job SummaryIn this key position, you will partner with the store manager to oversee...

  • Resource Physician

    4 weeks ago

    Skokie, IL, United States NorthShore University HealthSystem Full time

    Position Highlights: Position: Psychiatrist - Moonlighter/Resource Physician Location: Evanston, Glenview, Skokie or Highland Park, IL Hours: Flexible work schedules What you will need: Graduate of an accredited ACGME Psychiatry residency training program Illinois medical license or pending DEA/Controlled Substance License BC/BE with the ABCN The...

  • Resource Physician

    4 weeks ago

    Glenview, IL, United States NorthShore University HealthSystem Full time

    Position Highlights: Position: Psychiatrist - Moonlighter/Resource Physician Location: Evanston, Glenview, Skokie or Highland Park, IL Hours: Flexible work schedules What you will need: Graduate of an accredited ACGME Psychiatry residency training program Illinois medical license or pending DEA/Controlled Substance License BC/BE with the ABCN The...

  • Sales Associate

    3 months ago

    Peabody, United States Spencer Gifts Full time

    Spencer's - Northshore Mall [Retail Sales / Store Assocaite / Cashier] As a Sales Associate @ Spencer's, you'll: Maintain Guest Services; Efficiently operate POS, maintaining security of cash; Support the Store Management Team by generating sales, conducting housekeeping, merchandising, signing, pricing, POS operations and loss prevention...Immediate Hire >>

  • Retail Sales Associate

    2 months ago

    Peabody, United States Talbots Full time

    Talbots - Northshore Mall [Sales Associate / Team Member] As a Retail Sales Associate at Talbots, you'll: Communicate professionally and in a timely manner with customers, associates and corporate partners; Be accountable for achieving productivity goals by using product knowledge using selling tools and available resources; Provide an exceptional selling...

  • Sales Associate

    2 months ago

    Peabody, United States Torrid Full time

    Torrid - Northshore Mall [Sales Associate / Team Member] As a Sales Associate at Torrid, you'll: Provide an amazing shopping experience that will encourage positive customer connections and loyalty; Make the customer feel comfortable, cared for and confident; Cover the sales floor and help ensure all visual standards are met; Perform register functions while...

  • Finish Line Macy's Store Associate

    3 months ago

    Peabody, United States Finish Line Full time

    Finish Line - Northshore [Retail Sales / Team Member] As a Store Associate at Finish Line, you'll: Perform sales and customer service responsibilities; Perform cashiering, stockroom upkeep and store upkeep as needed; Maintain company standards regarding personal sales metrics...Hiring Immediately >>

  • DSW Store Associate Part-Time>

    8 months ago

    Peabody, United States DSW Full time

    DSW, Inc. - Northshore Mall, Peabody [Retail Associate / Retail Sales] As a Store Associate at DSW, you'll: Provide friendly service to customers shopping in-store and those engaging through omni-channel services; Perform salesfloor and warehouse functions throughout the store including assisting customers, placing merchandise, completing on-line and...

  • Store Associate Professional

    4 days ago

    Peabody, Massachusetts, United States Spencer Gifts Full time

    About This Opportunity We are excited to offer a unique opportunity for a motivated and enthusiastic individual to join our team as a Sales Associate at Northshore Mall. Job Description As a Sales Associate at Spencer's, you will be responsible for delivering exceptional customer service, maintaining a high level of product knowledge, and supporting the...

  • Radiation Therapist

    3 weeks ago

    Evanston, IL, United States NorthShore University HealthSystem Full time

    Position Highlights: Position: Radiation Therapist Location: Multiple locations across Chicagoland Area. Full Time/Part Time: Full Time Hours: Day shift, and on-call requirements 6-8 weekends per year Required Travel: Must be willing to float to other NorthShore hospitals as needed What you will need: License: IEMA License and application of ARRT...

  • Physician - Hospitalist

    3 weeks ago

    Highland Park, IL, United States NorthShore University HealthSystem Full time

    Position: Internal Medicine Physician, Division of Hospital Medicine Location: Northeast suburbs of Chicago: Evanston Hospital / Glenbrook Hospital / Skokie Hospital / Days at Highland Park Hospital NorthShore University HealthSystem (NorthShore) is currently seeking exceptional Internal Medicine physicians for Hospitalist opportunities in our Division...

  • Seasonal Sales Associate

    2 weeks ago

    Peabody, Massachusetts, United States Burlington Stores Full time

    Overview">Burlington Stores, Inc. is a leading off-price retailer offering customers an exciting shopping experience with great values on brand-name merchandise at prices significantly lower than traditional department stores. We are seeking a motivated and customer-focused individual to join our team as a Seasonal Sales Associate.

  • Customer Service Associate

    4 weeks ago

    Peabody, Massachusetts, United States Chico's FAS, Inc. Full time

    Company Overview:The Chico's FAS, Inc. is a leading fashion retailer that values its employees as much as its customers. As a Support Associate, you will be part of a dynamic team that strives to provide an exceptional shopping experience for our clients.Job Description:We are seeking a highly motivated and organized individual to support our sales floor...

  • Part-Time Sales Associate Position

    2 weeks ago

    Peabody, Massachusetts, United States DSW Full time

    Are you a motivated and results-driven individual looking for a part-time sales associate position? We're seeking a Sales Floor Representative to join our team at DSW's Northshore Mall location. In this role, you'll have the opportunity to work in a dynamic retail environment and provide exceptional customer service.About the JobThis position involves...

  • Support Associate

    1 month ago

    Peabody, United States Chico's FAS, Inc. Full time

    Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales...

  • Retail Cosmetics Stock Associate, Northshore

    3 months ago

    Peabody, United States Bloomingdale's Full time

    Are you ready to bring your amazing self to work? At Macy's, Inc., we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. We respect and invest in each individual to create growth, pride and satisfaction. If we are able to bring our whole selves to work, it...

  • UPS Seasonal Support Driver

    4 weeks ago

    MA, United States United Parcel Service Full time

    SHIFT YOUR FUTUREAs a Seasonal Support Driver, you’ll play a vital role in connecting customers with their packages. With the freedom to drive your own vehicle, you’ll have the flexibility to choose your own schedule and work at your own pace.SHIFT YOUR TEAM At UPS, we value teamwork and collaboration. As a Seasonal Support Driver, you’ll be part of a...