Patient Service Coordinator

3 weeks ago

Albuquerque NM United States UNM Medical Group, Inc. Full time

UNM Medical Group, Inc. (UNMMG) is currently seeking an Patient Service Coordinator for the UNM Cancer Center - Patient Access - Patient Registration/Check-In Services.

Minimum $35,339 - Midpoint $43,451*

*Salary is determined based on years of total relevant experience.

*Salary is based on 1.0 FTE (full time equivalent) or 40 hours per week. Less than 40 hours/week will be prorated and adjusted to the appropriate FTE.

This position will report to the Supervisor of Registration/Check-In Services within the Patient Services Department. The Patient Services Coordinator is responsible for all requirements within the Centralized Registration/Check-In team. The responsibilities include patient reminder phone calls, checking the patient in for appointments, conducting a full registration, verifying insurance, collection of co-pay/self-pay payments and etc. This position is critical to the overall success of the department by meeting established job requirements and performance goals in a very demanding and high producing clinic environment all while addressing and meeting the needs of the patient's and/or physicians.

This position will be located at the University of New Mexico Comprehensive Cancer Center (UNMCCC).

Summary

  • Provides administrative support at a UNMMG Ambulatory Clinic, including scheduling appointments, receptionist duties, and verifying demographic and insurance information.
  • Handles referrals and prior authorizations with insurance carriers.
  • Assists with patient concerns and complaints, serving as a liaison with physicians and other providers.

Minimum Job Requirements of a Patient Services Coordinator:

High school diploma or GED. Completed degree(s) from an accredited institution that are above the minimum education requirements may be substituted for experience on a year for year basis. Verification of education and licensure (if applicable) will be required if selected for hire.

Why Join UNM Medical Group, Inc.?

Since our creation in 2007, our dynamic organization has continued to grow and form strong partnerships within the UNM Health system. We ASPIRE to incorporate the following values into all aspects of our culture and work: we always demonstrate an Attitude of Service with Positivity, Integrity and Respect as we strive for Excellence.

Diversity, Equity, and Inclusion Commitment:

We are dedicated to embracing and promoting diversity while fostering well-being across New Mexico through cultural humility and respect for everyone.

About the UNM Cancer Center:

Join the University of New Mexico Comprehensive Cancer Center's dynamic team where innovation, patient safety, and top-notch care come first. As New Mexico's only National Cancer Institute-designated center, UNMCCC is a leader in cancer research and treatment, with over 15,800 patients served annually. This is your chance to make a real impact in a growing facility that's shaping the future of cancer care across the state and beyond

Benefits:

  • Competitive Salary & Benefits: UNMMG provides a competitive salary along with a comprehensive benefits package.
  • Insurance Coverage: Includes medical, dental, vision, and life insurance.
  • Additional Perks: Offers tuition reimbursement, generous paid time off, and a 403b retirement plan for eligible employees.
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