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Psychiatry Support Coordinator
4 months ago
At Foresight Mental Health, we are committed to supporting our team of diverse providers and offering compassionate care to our clients Join us in this new year to continue our mission of improving access to high-quality, affordable mental health care with exciting updates for 2024.
At Foresight, the Psychiatry Support Coordinator is responsible for handling member and provider requests efficiently and effectively and providing support to the Foresight provider team. This position has a schedule of M-F 11a-8p CST and working 2-3 days per week in our Tulsa office and the remainder working from home.
As a Psychiatry Support Coordinator, you will:
Collaborate with department leads and team members to ensure tasks are handled promptly and properly
Attend meetings placed by supervisor(s) to stay up to date with relevant changes
Communicate and collaborate with team members and complete tasks in a timely manner
Coordinate scheduling, medication refill requests, prior authorizations, lab orders and genetic testing, as well as assisting in documentation requests.
Complete AMD and G-Suite tasks in order to achieve the projected metrics.
Effectively utilize conflict resolution and de-escalation techniques to resolve any member issues and support distressed members
What We're Looking For:
One-plus year of customer experience
One-plus year of experience in the mental health field/Clinical Setting as a pharmacy technician
Bilingual in Spanish (Required)
Proficiency in Google Suite and EHR systems (preferred)
Excellent verbal and written communication skills, and calm in high-stress and crisis situations
Ability to work on a computer for prolonged periods while sitting at a desk
Access to a private workspace that complies with the Health Insurance Portability and Accountability Act (HIPAA) privacy guidelines
A self-starter attitude, with a passion to grow, learn, organize and create in service to improving mental health care
Excellent interpersonal skills and a team-player attitude
What We Offer:
A full-time, non-exempt position with a competitive hourly compensation of $18.00-$20.00
Comprehensive medical, dental and vision coverage
2 weeks starting Paid time off "PTO" that grows with tenure
$50,000 employer provided basic life insurance
Employer provided short term & long term disability, up to 60% of your annual salary
Pet insurance
Student loan counseling services
Employee Assistance Program (EAP)
Apply today and take the next step in your career with Foresight Mental Health. Join our team and bring your expertise to transform the lives of our patients.
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Foresight is an equal opportunity employer. We're committed to providing reasonable accommodations and will work with you to meet your needs. If you're a person with a disability and require assistance during the application process, please don't hesitate to reach out. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives.
