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Medical Receptionist

2 months ago

Ashburn VA United States Growing Data Center Full time
We are seeking a highly organized and personable Front Desk Coordinator to join our team. The ideal candidate will have experience in a medical office setting, excellent customer service skills, and the ability to manage multiple tasks efficiently. This role is critical in ensuring a positive first impression for our patients and the smooth operation of our front office.

*Key Responsibilities:*
* Greet and welcome patients and visitors in a professional and friendly manner.
* Answer and manage incoming calls, scheduling appointments, and directing calls to appropriate staff.
* Manage patient check-in and check-out processes, including verifying insurance information and collecting co-pays.
* Maintain and update patient records, ensuring accuracy and confidentiality.
* Coordinate with medical staff to ensure efficient patient flow and timely appointments.
* Handle patient inquiries and provide information about services, procedures, and policies.
* Assist with billing and insurance verification, resolving any discrepancies.
* Ensure the front desk area is clean, organized, and stocked with necessary supplies.
* Schedule follow-up appointments and manage appointment reminders.
* Provide administrative support to medical staff and management as needed.

*Qualifications:*
* High school diploma or equivalent; Associate's or Bachelor's degree in a related field is a plus.
* Minimum of 1-2 years of experience in a medical office or front desk role, preferably in plastic surgery or dermatology.
* Excellent communication and interpersonal skills.
* Strong organizational skills and attention to detail.
* Proficiency in using electronic medical records (EMR) systems and office software.
* Ability to multitask and prioritize tasks in a fast-paced environment.
* Professional appearance and demeanor.
* Knowledge of medical terminology and insurance processes.
* Bilingual skills (preferred but not required).

#GA

Job Type: Full-time

Pay: $17.52 - $20.00 per hour

Expected hours: 40 per week

Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Medical specialties:
* Medical-Surgical
* Plastic Surgery
Schedule:
* 8 hour shift
* Monday to Friday
* Overtime

Experience:
* Customer service: 1 year (Preferred)
* Medical terminology: 1 year (Preferred)
* Computer skills: 1 year (Preferred)

Ability to Commute:
* Ashburn, VA (Required)

Ability to Relocate:
* Ashburn, VA: Relocate before starting work (Required)

Work Location: In person