It Support Analyst

1 month ago


Farmington HIlls MI United States TEKsystems Full time

Description:

The IT Service Desk Analyst will provide on-site and remote support for employees, including maintenance,

installation, troubleshooting of computers and peripherals, training on company supported applications,

and shipment of assets.

This role is also responsible for coordination of incidents that require escalation to other teams within

the company, third parties, and seeing these incidents through to completion. They will work directly

with End Users and Management to remediate issues and strive to provide a positive Service Desk

experience.

Skills:

Help desk support, Windows 10, Customer service, Windows, Desktop, Active directory, Imaging, Technical support, Office 365, Ticketing system, Servicenow, Application support, Windows 7, O365, Mobile device, Troubleshooting, Help desk, Service desk, Mac, Password reset, Phone support, Outlook, Asset management, Configuration, Hardware/software, Software installation, Microsoft office

Top Skills Details:

Help desk support,Windows 10,Customer service,Windows,Desktop,Active directory,Imaging,Technical support,Office 365,Ticketing system,Servicenow,Application support,Windows 7,O365,Mobile device

Additional Skills & Qualifications:

User Support

. Provide first contact support of incoming requests to the Service Desk via Cloud

Contact Center, in person, or via ITSM Platform to ensure courteous, timely, and

effective resolution of end-user issues.

. Perform hands-on fixes at the desktop level when remote tools are not

appropriate, including hardware repairs, delivery of peripherals, or other fixes as

required.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.


  • Business Analyst

    3 weeks ago


    Greenwich, CT, United States Xadel IT Inc Full time

    Our client is a dynamic and forward-thinking organisation that operates mainly in the financial services industry. Due to continued success and expansion, they are looking to recruit an experienced client-facing Business Analyst to join their team. The Business Analyst will carry out a variety of consulting assignments for existing customers and new...

  • Business Analyst

    4 weeks ago


    Farmington Hills, United States Cognizant North America Full time

    At Cognizant, our global community sets us apart an energetic, collaborative and inclusive workplace where everyone can thrive. And with projects at the forefront of innovation, you can build a varied, rewarding career and draw inspiration from dedicated colleagues and leaders. Cognizant is right where you belong. Cognizant Technology Solutions is looking...


  • United, United States Georgia IT Inc Full time

    Job- Technical Business Analyst Location- Philadelphia P Primary Skills - Requirements gathering and analysis, Data analysis and interpretation. Business process modeling, Data warehousing Strong SQL with complex SQL queries Data modeling and database design, Documentation and report writing Microsoft Office Suite Visio, Power BI, Python, ...


  • Farmington Hills, United States Experis Full time

    Our client in the IT industry is seeking an IT Service Desk Analyst to join their team. As an IT Service Desk Analyst, you will be part of the Service Desk team supporting James' Team. The ideal candidate will have a strong sense of urgency, organizational and communication skills, and exposure with using TEAMS, Zoom, and conference room audio/video...


  • Denver, CO, United States Support Center Full time

    Sr. Financial Analyst Job Description Smashburger is seeking an outstanding candidate to serve as a Sr. Financial Analyst in its Denver, Colorado office. This individual will be part of the Finance Department and will play an important role in the Company’s weekly & monthly reporting. They will be responsible for supporting the senior members of the...

  • Management Analyst II

    3 weeks ago


    Washington, DC, United States Nationwide IT Services Full time

    Management Analyst II - Long COVID Ability to obtain HHS Public Trust HybridWashington DC Nationwide IT Services (NIS) is seeking a Management Analyst II to support the Health and Human Services (HHS) Office of Long COVID Research and Practice. The candidate will support the Secretary’s Advisory Committee on Long COVID, a federal advisory committee being...


  • farmington hills, United States RouteOne Full time

    The Business Intelligence Analyst will be responsible for identifying trends, analyzing data, and preparing analytical and graphical reports for executive management. This person must have strong analytical skills, understand query logic, and be effective at organizing, interpreting, and reporting data to management-level staff. The Business Intelligence...


  • Farmington Hills, United States RouteOne Full time

    The Business Intelligence Analyst will be responsible for identifying trends, analyzing data, and preparing analytical and graphical reports for executive management. This person must have strong analytical skills, understand query logic, and be effective at organizing, interpreting, and reporting data to management-level staff. The Business Intelligence...


  • Farmington Hills, United States RouteOne Full time

    The Business Intelligence Analyst will be responsible for identifying trends, analyzing data, and preparing analytical and graphical reports for executive management. This person must have strong analytical skills, understand query logic, and be effective at organizing, interpreting, and reporting data to management-level staff. The Business Intelligence...


  • Vienna, VA, United States ALTA IT Services Full time

    Financial Reporting Business System Analyst Location: Hybrid reporting to Vienna, VA , Winchester, VA, or Pensacola, FL Pay Rate: Open to Both C2C and W2 options Position Type: Multiyear Contract • Detail-oriented Business Systems Analyst to support the Workiva Cloud platform, with a focus on NCUA Call Reporting • Candidate with background in...

  • Operations Analyst

    2 months ago


    Farmington Hills, United States Entech Medical Staffing Full time

    Job DescriptionJob DescriptionEntech Medical Staffing is seeking a skilled and analytical Operations Analyst to support our healthcare operations team. In this role, you will analyze and optimize our internal processes, ensuring the highest levels of efficiency and quality in our daily operations. You’ll work closely with various departments, providing...

  • Financial Analyst

    5 days ago


    Farmington Hills, Michigan, United States Bahoura Barringer PLC Full time

    Job OverviewAt Bahoura Barringer PLC, we are seeking a highly skilled Financial Analyst to join our team. As a key member of our accounting department, you will be responsible for analyzing and maintaining the monthly general ledger activity relating to the assigned portfolio.Salary InformationThe estimated salary for this position is $85,000 per year,...

  • Policy Analyst II

    3 weeks ago


    Washington, DC, United States Nationwide IT Services Full time

    Policy Analyst IIHybridAbility to obtain Public Trust Nationwide IT Services (NIS) is seeking a Policy Analyst II to support the Department of Health and Human Services, Office of Minority Health. The candidate will provide subject matter expertise on policy and programmatic activities, develop and review technical documents and other materials, and perform...


  • Farmington Hills, Michigan, United States KLM Careers Full time

    We are seeking a highly skilled Construction Budget Analyst to join our team in Farmington, MI. This individual will be responsible for analyzing trends in construction to ensure that estimates remain reasonable and competitive.The ideal candidate will have 5+ years of experience as a construction estimator on significant commercial projects, proven ability...


  • Farmington HIlls, MI, United States Johnson Controls Full time

    Responsibilities include but are not limited to the following day-to-day general office duties: * Assists Regional Business Administration Manager in developing, implementing, and executing the business support standardized processes that align with company policies and government compliance. * Perform timesheet data entry in the Time Entry system. Submit...

  • Business Analyst

    3 weeks ago


    Pasadena, CA, United States IT CURA Inc. Full time

    Business Analyst - Foreign Exchange Trading Full-time A prominent Asian American Bank ($24B in assets) is seeking an experienced Business Systems Analyst with the following skills and qualifications. Industry and domain knowledge are key requirements in being able to perform in the job function. Position is located in Pasadena, CA / El Monte, CA. Job...


  • Dunwoody, GA, United States Step it Up ABA Full time

    Step It Up ABA is a new Behavioral Health Care Agency providing in-home and school-based ABA therapy. Established by an active member of the United States Chaplain Corps, our goal is to improve the immediate and future lives of our clients and their families. Board Certified Behavior Analyst (BCBA) Benefits: 401(k) 4% Match Continuing education...


  • United, United States Georgia IT Inc Full time

    Company OverviewGeorgia IT Inc is a leading provider of data warehousing solutions.We are seeking a highly skilled Technical Business Systems Analyst to join our team in Philadelphia, PA.

  • Project Analyst

    3 weeks ago


    El Segundo, CA, United States 360 IT Professionals Inc. Full time

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT...

  • Sr. Clindoc Analyst

    3 weeks ago


    Fort Lauderdale, FL, United States Gravity IT Resources Full time

    To Apply for this Job Click Here Job Title: Senior Epic ClinDoc Analyst Location: Remote Position Summary: We are seeking a highly skilled and motivated Senior Epic ClinDoc Analyst to join our team. This role is integral to the planning, design, and implementation of Epic applications to support clinical workflows and ensure efficient data capture. The...