Product Manager
3 weeks ago
Whisker is the maker of Litter-Robot, Feeder-Robot, and Litterbox.com. At Whisker, we believe pet parenthood can always get better.
As leading innovators in pet tech and refined pet accessories, we work tirelessly to solve problems and deliver smarter insights for pet parents while enriching the lives of pets. Whether it’s a self-cleaning litter box that automates scooping, an automatic feeder that helps pets develop healthier eating habits, or a modern cat tree that delights both humans and felines, we strive to deliver better solutions for consumers while transforming pet care along the way. To us, having a pet is the best thing ever. At Whisker, life together just keeps getting better.
Whisker is based in Auburn Hills, Michigan and Juneau, Wisconsin with 600+ passionate team members.
What You’ll Do:
The Digital Product Manager will lead the development of new features and experiences for our mobile app that connects and enhances our hardware products. Reporting to the Digital Product Lead, you will be part of a team executing in an exciting, fast-paced environment, and will be at the forefront of creating impactful solutions that delight pet owners and improve the lives of cats everywhere.
Essential Duties and Responsibilities:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as deemed necessary.
Owns the end-to-end process from concept to delivery of new app features and enhances existing user experiences.
Collaborates closely with cross-functional teams, including software engineering, UX, program management and marketing, to ensure seamless project delivery.
Serves as the bridge between customer needs and technical requirements, aligning product features with the daily lives of cat parents.
Drives the product roadmap, ensuring alignment with overall business strategy and customer needs.
Defines and executes A/B testing strategies to optimize user experience and feature adoption.
Analyzes user feedback, app usage data, and market trends to inform product decisions and identify opportunities for improvement.
Develops clear product requirements and user stories to guide engineering teams.
Monitors key performance indicators (KPIs) and use data-driven insights to iterate and enhance product features.
Prioritizes and manages the app feature backlog to ensure continuous delivery of customer value.
Collaborates with customer support teams to understand user pain points and enhance the overall app experience.
Will perform additional responsibilities when required
Requirements:
What You’ll Bring:
Bachelor’s degree in Business, Computer Science, Engineering, Marketing or a related field
Must currently own a cat and have a deep understanding of the needs of cat owners.
5+ years in product management with a proven track record of success with delivering value on direct to consumer digital products and platforms.
Demonstrated ability to inspire, motivate, and lead cross-functional teams toward achieving shared goals. Proven track record of influencing stakeholders at all levels, fostering collaboration, and driving a culture of accountability and results.
Strong experience in mobile app product management, experience with hardware-integrated products a plus
Proven success in defining and driving key performance metrics to improve overall product impact.
Ability to empathize with users and translate insights into features that resonate with cat parents.
Experience with project management tools like Jira or similar is a plus.
Strong communication skills with the ability to articulate consumer needs to technical teams.
Entrepreneurial, inventive, and resourceful, with a drive to innovate and improve.
Maintains confidentiality of proprietary information
Ability to maintain a professional atmosphere in a fast-paced environment with numerous interactions and interruptions
A high degree of initiative, self-motivation, and ability to motivate others
Ability to establish and maintain cooperative working relationships with Team Members and colleagues
Comfortable with office pets (cats, dogs)
Not Required but Nice to Have
MBA or other relevant advanced degree
Benefits & Purrks:
Join a tenacious, inventive company that empowers team members to chart their own path, lead by grounding decisions in the “why”, and has a strong sense of empathy and openness to new perspectives. Be a part of exciting growth, work with incredible people, and create tomorrow’s pet products—plus a whole lot of extras. You will also be provided with:
Premium Medical/Dental/Vision insurance
Paid parental leave
Whisker Parents Program
1 day "pawternity" leave for new pet adoption
Pet Insurance Discount
401K match
Flexible spending accounts
Company-paid short-term disability and life insurance
Employee Assistance Program (EAP)
Generous paid time off
14 Paid Holidays
Top of the line equipment
Pet-friendly office
Whisker products and swag
Continuing education Support
On-site gym with Peloton
Referral program
Statement of Inclusivity:
We believe different perspectives make Whisker better and strive to create a place where everyone has equal opportunities to thrive.
Please ensure to regularly check your email spam folder for any communication from Whisker to avoid missing important updates regarding your application status.
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