Automation Maintenance Technician

4 weeks ago

Northampton, United States Symbotic Full time
Who we are

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need

The Automation Maintenance Technician will repair and calibrate our automated and robotic systems. These systems are Symbotic's Automated Adapters, Vertical Lifts, and Symbotic's fleet of automated robotic vehicles. An Automation Maintenance Technician will become the system expert of Symbotic's automation, including all mechanical, PLC, electrical or electronic subsystems . You will also be responsible for system upkeep and operations of automated adapters used to interface with the Symbotic structure.

What we do

The Automation Maintenance Technician I is part of the Customer Operations organization which is responsible for leading the day-to-day operations of Symbotic's robotic material handling system. The Customer Operations organization drives operational excellence by engaging and partnering with our onsite customers to drive best-in-class quality, safety and system performance.

What you'll do

  • Ensure that the safety commitments in compliance with OSHA, Symbotic , and our customers' processes and procedures are met daily.
  • Perform inspections on systems associated with Automated Storage and Retrieval System of automated robotic vehicles and Automated Adapters/ Lifts.
  • Support continuous operation by adjusting, calibrating, repairing, replacing or modifying system components.
  • Process and monitor the flow of the automated storage and retrieval system, through means of the adapters, including manual inbound, automatic inbound, automatic outbound, to achieve maximum throughput and cases per hour.
  • Troubleshoot automated robotic vehicle anomalies and stoppages using schematic and wiring diagrams as well as advanced test equipment.
  • PLC (Programmable Logic Controller) knowledge and troubleshooting.
  • Advanced troubleshooting skills and ability to follow electro-mechanical diagrams.
  • Perform periodic system inspections within expected durations on all equipment and thoroughly document all actions and repairs to include parts used and labor. Ensure quality maintenance and complete documentation via the Computerized Maintenance Management System (CMMS).
  • Effective communication of production impacting problems and suggested actions, including approximate time required for corrective and emergency maintenance to required team members.
  • Must be able to operate and run Automated systems.
  • Must be able to work in a dynamic environment and change course based on immediate business needs.


  • Responsible for cleanup of equipment and removal of replaced parts from work areas after repairs are completed.
  • Responsible for automated robotic vehicle recovery in the Symbotic Matrix select system to include working in restrictive environments.
  • Responsible for minor utility work such as machining holes, brackets; cutting steel; aligning sensors; attaching Unistrut; etc.).
  • Responsible for troubleshooting, calibration, set up, and tool changes on Robotic arms.
  • Responsible for continuous cleaning and adhering to 5S policies.
  • Perform Cell Operator functions as needed.
  • Other duties as assigned by leadership.


What you'll need

  • Associate degree or equivalent experience /certification in electronics, automotive, automation, manufacturing or equivalent field preferred.
  • At least 1 year of experience with mechanical automation systems or educational/training equivalent.
  • Strong electro-mechanical skills.
  • Ability to maintain required productivity/work expectations.
  • Ability to work independent of supervisor following procedures and manuals.
  • Ability to Multi-task and perform multiple job functions at once.
  • Demonstrates commitment and ability to work safely.
  • Reliable and maintain s satisfactory attendance.
  • Be proficient in performing all Inspection functions.
  • Produce quality work.
  • A high sense of urgency.


  • Must be literate, written and verbal, in English Language.


Our Environment

  • Approximately 75% of time will be spent on a construction site with PPE required (hard hat, safety vest, steel toes, eyeglasses, ear protection, fall protection (e.g., safety harness)
  • There will be steep stairs to climb into the struct ure . You may be required to routinely walk up and down stairs to navigate the automation structure.
  • You will regularly be near railings that are high off the ground
  • Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes. Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit.
  • Frequent ability to safely and efficiently lift items weighing up to 50lbs and move items weighing up to 80lbs.
  • Stand/walk for up to 10-12 hours and is frequently required to walk and reach with hands and arms
  • The employee is routinely required to work at heights of up to 45 feet and within restrictive areas of 24 inches . Where you may need to be able to stand , climb , b alanc e, stoop, kneel, crouch, or crawl .
  • Must be capable of occasional and/or continuous feeling, seeing, hearing, bending, twisting, stooping, pushing, pulling, balancing, gripping, climbing, crawling, sitting, handling objects, and repetitive movement using both hands and feet. Must comply with all safety requirements and protocols, including without limitation Lock out tag out safety protocols and fall protection safety protocols


#LI-BB1

#LI-Onsite

About Symbotic

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world's largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com .

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work - for you and the world. That's why we're proud to be an equal opportunity employer.

We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

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