HVAC Service Technician

🛠️ Diagnose, Repair, and Elevate - Join ODonnell & Son Heating and Cooling as a Service Technician 🛠️ Position Title: HVAC Service Technician Company Name: ODonnell & Son Heating and Cooling Inc Pay Range: $35-$55+ per hour, depending on experience + Year-End Bonus Industry: HVAC / Mechanical (Residential, Commercial) Location: Norwell, MA Job Overview ODonnell & Son Heating and Cooling Inc is actively seeking a seasoned HVAC Service Technician to join our Field Operations team. In this role, you'll be the front line of our customer service and technical excellence, responsible for troubleshooting, diagnosing, and repairing a range of residential and light commercial HVAC systems. We're looking for someone who is as comfortable solving complex system issues as they are providing outstanding customer experiences. Who We Are ODonnell & Son Heating and Cooling Inc is a leader in HVAC service and installation, known for high-end residential systems and diverse commercial projects. We stay at the forefront of industry technology and pride ourselves on quality, reliability, and accessibility. Our company culture emphasizes loyalty, innovation, and a dedication to craftsmanship that builds long-lasting client relationships. Learn more at www.odonnellandson.com. Key ResponsibilitiesPerform diagnostics, maintenance, and repair of HVAC systems in residential and light commercial environmentsTroubleshoot issues with hydronic systems, ductless mini splits, VRF, rooftop units, and traditional split systemsCommunicate clearly with clients about findings, recommendations, and service optionsMaintain accurate records of work completed, materials used, and customer interactionsEnsure timely and professional service in compliance with company standards and local codesUtilize low-voltage wiring knowledge for system diagnostics and control integrationCollaborate with team members to ensure effective problem-solving and efficient service deliveryMaintain clean, organized job sites and company vehiclesFollow all safety procedures and wear provided safety equipmentRepresent the company with professionalism and pride Qualifications3+ years of HVAC service experience preferredStrong technical troubleshooting and diagnostic abilitiesProficient with low-voltage systems and controlsSkilled in servicing hydronics, VRF, mini-splits, split systems, and rooftop unitsLeadership and customer service experience a strong plusHigh school diploma or GED preferredPresentable, team-oriented, and goal-drivenValid driver's license requiredLicenses or certifications in plumbing or refrigeration are encouraged but not required BenefitsMedical InsuranceRetirement Savings ProgramPaid Time Off (Vacation, Holidays, Sick Days)Paid Parental Leave (Maternity & Paternity)Paid Training & CertificationsApprenticeship and Mentorship OpportunitiesPersonal Tool Replacement ProgramTech Package (Smartphone or Tablet)Uniforms ProvidedSafety Equipment ProvidedWeekly Pay CycleReferral Bonus ProgramYear-End BonusAnnual Company Trips & EventsCompany Vehicle Provided ScheduleFull-TimeMonday to FridayOvertime as needed LocationOnsite field service across our residential and light commercial client baseNo routine long-distance travel expected Equal Employment Opportunity (EEO) Statement. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status. Compliance Notice A background check will be completed as part of the onboarding process, in compliance with applicable laws. #AppCast