Service Delivery Manager

2 weeks ago

Knoxville, United States Clean Harbors Full time
Safety-Kleen in Knoxville, TN  is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of customer satisfaction. This role does this while still having a strong operational adherence to all DOT, EPA, State and Local Regulations and Safety-Kleen Policies and Procedures.
  Safety-Kleen, a subsidiary of Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico.  Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology – come be part of the solution with us.
  Why work for Clean Harbors?
  • Health and Safety is our #1 priority and we live it 3-6-5
  • Focus on maintaining sustainability and cleaning the Earth 
  • Recruiting Pay range
  • Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match
  • Opportunities for growth and development for all the stages of your career
  • Company paid training and tuition reimbursement
  • Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner
  • Train, develop, and manage sales and service route drivers
  • Manage flow of service requests to ensure customers are serviced in a timely and efficient manner
  • Conduct End-of-day Check-In / Morning Check-Out process with drivers to ensure daily expectations are met and employees are prepared for the day
  • Fulfill duties of route driver when s/he is absent
  • Provide field coaching and sales training to route drivers
  • Meet with customers periodically to discuss needs
  • Increase sales portfolio by identifying opportunities
  • Schedule services to prevent and resolve route issues and complaints
  • Ensure completion and organization of all mandated paperwork and files.
  • Follow all local, state (provincial) and federal compliance regulations and rules
  • Safely operate vehicles in accordance with U.S. DOT, local, state (provincial) and federal requirements
  • Safely observe all corporate operating guidelines and procedures
  • Observe all company environmental health and safety operating guidelines
  • Perform other duties as assigned
  • Class B CDL
  • Obtain Hazmat and Tanker endorsements within 90 days of employment
  • Leadership experience
  • Intermediate computer skills
  • Excellent customer service skills 
  • Excellent organization and attention to detail
  • Perform physical functions per job requirements
  • Successfully complete a background check, drug test, and physical, by position
Preferred Qualifications:
  • Previous route driver experience
  • Previous dispatch/logistics experience
  Clean Harbors is an equal opportunity employer. We do not discriminate against applicants due to race, ancestry, color, sexual orientation, gender identity, national origin, religion, age, physical or mental disability, veteran status, or based on any other federal, state/provincial, or local protected class.    Clean Harbors is a Military & Veteran friendly company. *SK  

  • Service Delivery Manager

    2 weeks ago

    Knoxville, United States Clean Harbors Full time

    Safety-Kleen in Knoxville, TN  is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of customer satisfaction. This role does this while still having a strong operational adherence to all DOT, EPA, State and Local Regulations and...

  • Service Delivery Manager

    2 weeks ago

    Knoxville, United States Clean Harbors Full time

    Safety-Kleen in Knoxville, TN  is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of customer satisfaction. This role does this while still having a strong operational adherence to all DOT, EPA, State and Local Regulations and...

  • Service Delivery Manager

    1 week ago

    Knoxville, United States Clean Harbors Full time

    Safety-Kleen in Knoxville, TN is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of customer satisfaction. This role does this while still having a strong operational adherence to all DOT, EPA, State and Local Regulations and...

  • Service Delivery Manager

    2 weeks ago

    Knoxville, Tennessee, 37917, Knox County, TN, United States Clean Harbors Full time

    Safety-Kleen in Knoxville, TN is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of customer satisfaction. This role does this while still having a strong operational adherence to all DOT, EPA, State and Local Regulations and...

  • IT End User Services Manager

    1 month ago

    Knoxville, United States Stowers Machinery Corporation Full time

    Job DescriptionJob DescriptionPosition OverviewThe IT End User Services Manager is a pivotal role responsible for overseeing the delivery of IT services to end users within Stowers Machinery. This position combines leadership, technical expertise, and help desk management to ensure that employees have access to the necessary technology and support to perform...

  • IT End User Services Manager

    4 weeks ago

    Knoxville, United States Stowers Machinery Corporation Full time

    Job DescriptionJob DescriptionPosition OverviewThe IT End User Services Manager is a pivotal role responsible for overseeing the delivery of IT services to end users within Stowers Machinery. This position combines leadership, technical expertise, and help desk management to ensure that employees have access to the necessary technology and support to perform...

  • IT End User Services Manager

    4 weeks ago

    Knoxville, United States Stowers CAT Full time

    Position Overview The IT End User Services Manager is a pivotal role responsible for overseeing the delivery of IT services to end users within Stowers Machinery. This position combines leadership, technical expertise, and help desk management to ensure that employees have access to the necessary technology and support to perform their job functions...

  • Dedicated Home Good Routes

    2 weeks ago

    Knoxville, United States AIT Worldwide Home Delivery Full time

    Overview: **Delivery, Assembly, or Repair Contractors** **Job Type**:Contract **Settlements**:potential to earn 40K-100K+ dependent upon volume, location, and contract work accepted. Settlements process weekly. AIT Home Delivery offers the ultimate level of customer care for the final delivery, assembly and/or repair of consumer goods. Our dedicated...

  • Travel Nurse

    3 weeks ago

    Knoxville, United States Coast Medical Service Full time

    Coast Medical Service is seeking an experienced Labor and Delivery Registered Nurse for an exciting Travel Nursing job in Knoxville, TN. Shift: 5x8 hr nights Start Date: 06/17/2024 Duration: 13 weeks Pay: $2822 / Week Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience...

  • Delivery Coordinator

    3 weeks ago

    Knoxville, United States Lazydays Full time

    ** Delivery Coordinator** **Job Category****:** Service - Support Roles **Requisition Number****:** DELIV003103 Showing 1 location **Job Details** **Description** **** **Lazydays RV is an iconic name in the RV industry. Headquartered in Seffner, Florida, the home of the largest RV dealership in the world, Lazydays is committed to creating an environment of...

  • Travel Nurse

    2 weeks ago

    Knoxville, United States Coast Medical Service Full time

    Coast Medical Service is seeking an experienced Labor and Delivery Registered Nurse for an exciting Travel Nursing job in Knoxville, TN. Shift: 5x8 hr nights Start Date: ASAP Duration: 13 weeks Pay: $2822 / Week Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience for...

  • Manager of Advisory Services

    1 month ago

    Knoxville, United States Asurity Technologies Full time

    Job Description Who We Are With a heritage in providing solutions to the financial services industry, Asurity has amassed significant technology and advisory capability. Our goal is to provide solutions to meet industry requirements from a software, advisory, and, through our ecosystem relationships, a legal perspective. As we expand our Advisory business,...

  • Manager of Advisory Services

    3 weeks ago

    Knoxville, United States The Ladders Full time

    Job Description Who We Are With a heritage in providing solutions to the financial services industry, Asurity has amassed significant technology and advisory capability. Our goal is to provide solutions to meet industry requirements from a software, advisory, and, through our ecosystem relationships, a legal perspective. As we expand our Advisory business,...

  • HVAC Service Manager

    3 days ago

    Knoxville, United States Gpac Full time

    We have an exciting opportunity for a Hvac Service Manager! Gpac, a 30+ year-old recruitment company, is partnered with a well-established company in the Mechanical industry. This is your chance to join a team that values both exceptional service and a friendly working environment.The ideal candidate will be responsible for overseeing the daily operations...

  • Crane Service Technician

    4 weeks ago

    Knoxville, United States Mazzella Service Full time

    Job DescriptionJob DescriptionAre you an experienced Tech looking for a new opportunity? We are a growing company with a growing team, so if you’re looking for a company that values its employees and offers competitive pay and benefits, then Mazzella might be the right place for you!Position SummaryThe Crane Service Technician is a front-line employee with...

  • Package Delivery Driver

    2 weeks ago

    Knoxville, United States Routewise Logistics Full time

    Job DescriptionJob DescriptionTerminal Address - 2560 Bertelkamp Ln Knoxville, TN, 37931We are currently seeking reliable and responsible Delivery Drivers to join our team. As a delivery driver, you will be an essential part of our operations, responsible for delivering packages to our valued customers in a safe and timely manner. Your dedication and...

  • Local Delivery Driver

    1 month ago

    Knoxville, United States A-Z Office Resource Full time

    Job DescriptionJob DescriptionLocal Office Products company is looking for a full-time local delivery driver for our delivery route in the Knoxville, TN area. Must be able to pass DOT physical. No CDL is required. Must pass a pre-employment drug screen, background check, and must have a clean driving record. Hourly pay with benefits. Paid vacation and sick...

  • Local Delivery Driver

    4 weeks ago

    Knoxville, United States A-Z Office Resource Full time

    Job DescriptionJob DescriptionLocal Office Products company is looking for a full-time local delivery driver for our delivery route in the Knoxville, TN area. Must be able to pass DOT physical. No CDL is required. Must pass a pre-employment drug screen, background check, and must have a clean driving record. Hourly pay with benefits. Paid vacation and sick...

  • Delivery Supervisor

    2 weeks ago

    Knoxville, Tennessee, United States Keurig Dr Pepper Full time

    Delivery Supervisor - Knoxville, Tennessee The Delivery Supervisor is responsible for supervising delivery drivers and the evaluation of distribution activities.Shift and Schedule1st shiftMonday-Friday occasional Saturdays5:00am start Position ResponsibilitiesSupervise a team of delivery drivers.Responsible for the direction, coordination and evaluation of...

  • Training Delivery

    3 weeks ago

    Knoxville, United States CVS Pharmacy Full time

    CVS Health is on a mission to transform healthcare. We are making it simpler to connect our patients, members, and customers to the services and solutions they need. At the heart of this strategy lies the critical role our CVS Health Enterprise Learn Training, Delivery, Delivery Specialist, Business Partner, Performance, Health, Retail, Business Services