Mobile Crisis Clinician

Description

Work where every moment matters.

Every day, over 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

Rushford Center, one of Connecticut’s leading providers of addiction and mental health services, is nationally recognized for delivering outstanding prevention, treatment and recovery programs. We offer a wide range of programs including Acute Care and Evaluation, Residential Addiction Treatment, Individual, Group & Family Therapy, Intensive Outpatient programs and Community Support Programs. Through the passion of our specialists, we continue to treat every patient with care, compassion and respect, while providing affordable and accessible services.

Job Summary

The Mobile Crisis Clinician rapidly responds 24/7 to requests for crisis interventions in the community. Referral sources include health care providers, family members, self-referral, police, and other community members. Performs telephone triage, mobile crisis assessments, risk assessments, de-escalation, and safety planning.  Works with Emergency Medical Services facilitating referrals to emergency department, community mental/substance abuse treatment and other linkages in the community. The Mobile Crisis Clinician covers the towns of Meriden and Wallingford and serves individuals 18+ years of age.

This role is considered an essential employee and is required to provide coverage of holidays on a rotating basis and may be required to stay for mandatory shift coverage. May respond to calls with other community partners including but not limited to police, fire, EMT, health department.

This position is for our mobile crisis team covering Meriden and Wallingford. Position is second shift with flexibility to modify schedule to include first or second shift on weekends based on candidates availability for 40 hours per week. Candidate should have experience working in crisis assessment, able to work independently, and have sound clinical decision making skills. Shift differential eligible position.

Job Responsibilities

1. Provides comprehensive initial and ongoing assessment of individuals in crisis in the community with special focus on risk assessment, mental status exams, safety planning and both personal and community safety needs. 
2. Functions as a collaborative member of the Crisis Team to ensure optimal, recovery-oriented care to both mental health and co-occurring individuals through a variety of treatment services, including but not limited to and crisis assessment, management, and crisis stabilization of individuals in the community as well as daily clinical consultation with staff and clients.
3. Provides therapeutic and case management support while referring and linking clients to clinical services.  Provides phone triage and support to clients in need of crisis services or ongoing phone consultation.
4. Serves as a liaison to local police and emergency services organizations on crisis services, provides outreach and education on crisis services, and develops partnerships to effectively respond to clients in crisis.
5. Ensures all documentation requirements and billing procedures are completed and submitted in a timely manner to support accurate and timely reimbursement of agency services. Ensures that all state, federal, Joint Commission and other oversight regulations are strictly adhered to.
6. Works across programs for clients with both mental health and substance use disorders.
7. Develops and maintains recovery- oriented therapeutic relationships with individuals in crisis through ongoing assessment and stabilization efforts.
8. Collaborates with clinical team to develop person-centered strengths based safety planning.
9. Participates in administrative activities including, team meetings, clinical supervision of staff and staff education as designed by the Program Manager.
10. Perform other related duties as required or assigned.

Qualifications

• Master's Degree in Social Work, or Counseling, or Marriage and Family Therapy or Related Human Service Field
• Three years’ providing direct services to psychiatric patients and/or substance abuse population
• Three years’ previous experience in assessment and diagnosis and crisis intervention
• LCSW, LPC, LMFT, LADC
• Valid Driver's License
• Recognizes the importance of individual and cultural differences to provide care that influences behavior and applies that understanding and sensitivity to each person’s situation.
• Assumes responsibility for self-improvement by identifying, communicating and seeking resources to meet own learning needs.
• Flexible with schedule per program needs, including evenings/weekends and travel in own vehicle between sites across the organization and/or community per job responsibility requirements.
• Intermediate experience with Microsoft Office products including Word and Outlook.
• Experience in or the ability to learn how to use an Electronic Medical Record (EMR) system, which includes appointment scheduling, authorization tracking, assessments, treatment plans, progress notes, and discharge summaries.

We take great care of careers.

As a Hartford HealthCare entity, Rushford provides eligible employees with an extensive benefits package consisting of:

• Medical and dental benefits
• 401(k) plan with employer match
• Generous paid time off with accrual starting on the date of hire, including six paid holidays
• Additional voluntary benefits as well as employee discount programs             

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.