Shift Supervisor

3 weeks ago

Westbrook, United States Securitas Inc. Full time
WE HELP MAKE YOUR WORLD A SAFER PLACE

Securitas Northern New England is hiring a Securitas Global Facilities Operations Center Shift Supervisor

Located in Westbrook, ME. the IDEXX World Headquarters is looking to hire a full time Shift Supervisor Security Officer that will be the face of Securitas. Our ideal candidate is someone personable, energetic, compassionate and customer service oriented.

The right candidate will be reliable, motivated, and ready to learn Whether you are just starting your career or in retirement, Securitas is a GREAT choice

  • Must have reliable transportation & flexible availability
  • Must have valid drivers license
  • Growth Opportunity Available (Securitas prides itself on promoting from within)


Schedule / Shift: Sunday thru Thursday 10PM-8AM

Pay: $22.00/hr

Job duties:

  • Monitoring and facilitating all inbound requests via the Facilities Operations Center inbox. Including the appropriate sorting, retaining, and appropriate escalation of all received email requests and notifications in accordance with standard operating procedure.
  • Vetting contractors through required IDEXX EH&S safety training prior to on-site work being conducted.
  • Facilitating all contractor and visitor arrivals via SV3 Visitor Management System and SiPass Access Control proprietary applications.
  • Routine monitoring of the corporate access control system (SiPass) audit trail and legacy access control system (WinDSX) workstation for any potential breach of access or facilities issues. Facilitating employee requests for new/replacement, loaner, and temporary badges.
  • Ensuring the routine completion and auditing of Securitas Vision Tours, call box checks, PIV/DIV/IBV fire suppression system chcecks, and exterior light checks, by on-duty officers at Securitas staffed IDEXX facilities. Issuing subsequent Service Now work order requests for any Facilities related issues.
  • Maintaining the Daily Activity Report (DAR) with an accurate log of shift events and metrics.
  • Metrics to include hourly site check-ins, officer tour time stamps, badge activations/deactivations, approving authority requests, new and replacement badge generation by site, and additional incident information.
  • Facilitating all phone and radio security related inquiries, requests, and complaints, escalating as needed.
  • Generating incident reports via the Omnigo/Reportexec reporting software for all security and facility related issues.
  • Monitoring the ONYX fire panel activity and escalating alarms and notifications to IDEXX Facilities accordingly.
  • Maintaining an accurate log of inventoried and issued keys, equipment, and lost & found items.
  • Responsible for the training and implementing of Securitas and IDEXX procedural changes for on-shift security officers and receptionists via Talent ED, Workday, and APEXX training systems.
  • Maintaining and issuing an updated shift pass-down both verbally and via email notification.
  • Assisting with all IDEXX related Hospitality and Facilities event requests as needed.


Benefits you receive for working with us:

  • Advancement opportunities - Securitas always strives to promote from within
  • Health, Dental & Vision Insurance
  • 401k
  • College Certificate programs
  • Vacation pay
  • Free Uniforms
  • Weekly Paychecks
  • Discounts on Cell Phone Plans
  • Discounts with Automobile Companies
  • Discounts on appliances, travel, and so much more
  • Access to Dave Ramsey's Smart Dollar Program


Perks from the client:

  • Professional and corporate setting
  • Inclusion in company celebrations
  • Plenty of parking
  • Discounted rates for the onsite fitness facility
  • Free shift meals
  • $500.00 retention bonus every 6 months ()


Requirements:

  • Strong customer service skills
  • Must have a valid drivers license and a clean MVR
  • High level of professionalism
  • Walking/standing for long periods of time
  • Moderate - Strong computer skills needed
  • MUST have GED/HighSet or HS Diploma
  • At least 18 years old

    • Ability to complete all pre-hire requirements


Securitas USA is a proud employer of active and retired service members.

#NorthernNE

EOE M/F/Vet/Disabilities

About Us

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

About the Team

Our Company Mission:

Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values:

Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance:

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.

Helpfulness:

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

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