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Veterinary Wellness Center Supervisor
1 month ago
- Collect payment, dispense and label medication, and review discharge paperwork with pet parents
- Safely restrain / hold pets for wellness procedures including vaccines, nail trims and microchipping
- Collect and prepare blood and fecal samples for laboratory testing
- Make recommendations for services and products to every pet, every time, based on the pet’s lifestyle and an understanding of canine and feline diseases
- Maintain a clean and sanitary work environment by disinfecting surfaces and equipment between each pet
- Ability to execute inventory processes by maintaining accurate product counts and managing expiration dates for vaccines and products
- Promote a culture of safety in your clinic and live our values while reinforcing our brand promise with pet parents, partners, and team members
- Provide customer service to pet parents by answering questions and assisting them through the clinic process
- Achieve goals as set by your manager including dollars per pet, pets per clinic, preferred product and microchips sold
- Scan pets for microchips
- Prepare canine and feline vaccines
- Establish and maintain effective relationships with pet parents and partners
- Other duties as assigned
- Must be 18 years of age or older
- Must be able to work weekends, varied weekdays and times
- Reliable transportation to and from work
- Present professional appearance and positive conduct
- Punctuality and dependability highly valued
- Some outdoor clinic work and activities may be necessary
Education Requirements:
- High School Diploma or equivalent required
- Previous customer service sales experience
- Navigate computer software (iPad, Bluetooth devices and more)
- Strong organizational, problem-solving, and analytical skills
- Ability to work within a team to meet team goals and objectives
- Comfort level in approaching host location’s customers to educate about our clinics
- Ability to adapt to changing priorities
- Ability to perform the essential job functions consistently safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards
- Must be able to lift and carry up to 50 lbs.