Membership Sales Ambassador

7 days ago

Tampa, United States BJ's Wholesale Club Full time

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.

The Benefits of working at BJ’s

•        BJ’s pays weekly

•        Eligible for free BJ's Inner Circle and Supplemental membership(s)*

•        Generous time off programs to support busy lifestyles* 

                      o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty

•        Benefit plans for your changing needs*

                      o Three medical plans**, Health Savings  Account (HSA), two dental plans, vision plan, flexible spending ​

•        401(k) plan with company match (must be at least 18 years old)

*eligibility requirements vary by position

**medical plans vary by location

Job Summary

Open Availability on Sat and Sun and Weekdays Thursday, Friday 130pm-930pm

Responsible for Executing Acquisition 365, renewing, upgrading, cross-selling BJ’s Loyatly Programs.  Also responsible for merchandise returns, exchanges, pick-ups, and general customer services inquiries. Provides excellent and efficient member service.

Team Members:

  • Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance.
  • We strive for flawless execution and hold ourselves accountable.   
  • Acts with honesty and integrity and lead with the member in mind to address any and all concerns and to escalate any concerns, as appropriate. 
  • Ensure a safe and positive environment for our members and each other. 
  • Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals.
  • Move with speed and agility in everything we do.  
  • Innovate and adapt so we can move as fast as the world around us.
  • Maintain a friendly to and positive attitude.

Members:

  • Deliver service excellence through all points of contact.  
  • Resolve and deescalate to address every member concern.
  • Ensure a safe and positive environment and experience for the members.
  • Daily commitment to GOLD Member Standards
    • Greet, Anticipate, Appreciate (GAA)
    • Fast, Friendly Full, Fresh, Clean

Club Standards: Work as a team to deliver GOLD club standards daily.

  • Work with commitment and pride to deliver GOLD- Grand opening look daily
    • All items stocked and promotional plans executed
    • Maintain visible accurate signage
    • Clean and organized, inside and out

Know your Business:

  • Understand how to access and read production and/or financial performance reporting for your department.
  • See the connection between consistent execution and the positive impact it can have on the business.

Major Tasks, Responsibilities, and Key Accountabilities

  • Promotes the BJ’s value proposition regarding acquisition, retention, perks, and the Member experience. 
  • Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices.
  • Sells BJ’s membership products to potential new and existing members with high energy and determination
  • Drives toward goal achievement, defined by business established benchmarks and results
  • Exhibits clear understanding of all BJ’s Membership options, and Co-Brand credit card.
  • Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups.
  • Follows tax exempt/resale membership policies in regard to the retention processes and procedures, including monitoring membership renewals and tax-exempt/resale status.
  • Resolves Member concerns in a courteous and timely manner. Escalates issues to PIC and MOD when necessary.
  • Assists with BOPIC (Buy Online and Pick Up In Club) orders for members.
  • Maintains all club policies and procedures.
  • Performs other duties as assigned, including working in other departments as needed.
  • Regular, predictable, full attendance is an essential function of this job.

Qualifications

  • Prior front line/customer service or previous sales experience preferred.
  • Results driven with proven success in goal achievement
  • Basic math skills preferred.
  • Computer proficiency preferred.

Environmental Job Conditions

  • Most of the time is spent frequently remaining in a stationary position on hard surfaces.  There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping.
  • Occasionally requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance.
  • Located in a comfortable indoor area with infrequent exposure to temperature extremes and loud noises. There may be occasional contact with cleaning agents.

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $14.50.

  • Studio Membership Ambassador

    3 weeks ago

    Tampa, Florida, United States Orangetheory Full time

    About the Opportunity:We are looking for a highly motivated and enthusiastic individual to join our team as a Studio Membership Ambassador at Orangetheory. In this role, you will be responsible for providing exceptional customer service, selling memberships, and driving studio growth. This is an exciting opportunity to be part of a dynamic team and...

  • Sales Ambassador

    7 days ago

    Tampa, Florida, United States REEDS Jewelers Full time

    Job OverviewWe are seeking a highly skilled Sales Ambassador to join our team at REEDS Jewelers, specializing in IWC Schaffhausen products. As a Sales Ambassador, you will be responsible for delivering exceptional client experiences and driving sales growth.

  • Membership Sales Associate

    3 weeks ago

    Tampa, Florida, United States Sulphur Springs YMCA Full time

    ResponsibilitiesProvide exceptional customer service to our members, responding to their inquiries and resolving any issues that may arise.Process membership sales, renewals, and cancellations in a timely and accurate manner.Work collaboratively with our Membership Sales team to achieve sales goals and objectives.Maintain accurate records and reports,...

  • Customer Service Ambassador

    7 days ago

    Tampa, Florida, United States Amazing Lash Studio Full time

    Job Description:The Customer Service Ambassador role is an exciting opportunity to join the Amazing Lash Studio team. As a key member of our sales team, you will be responsible for promoting and selling our membership and retail products to guests.Key Responsibilities:Promote and sell membership and retail products to guestsAssist Studio Manager with...

  • Riptide Ambassador

    2 weeks ago

    Tampa, Florida, United States Xpress Wash Llc Full time

    Xpress Wash LLC is a fast-paced and dynamic company that is seeking a Riptide Ambassador to join our team. As a Riptide Ambassador, you will be responsible for providing exceptional customer service and promoting our company values.About Xpress Wash LLCWe are a young and energetic company that is committed to excellence in customer service and maintaining a...

  • Customer Experience Ambassador

    4 weeks ago

    Tampa, Florida, United States YouFit Full time

    About the RoleThe Customer Experience Ambassador will play a crucial role in ensuring that every member has an outstanding experience at YouFit. This includes providing top-notch customer service, selling memberships and personal training packages, and contributing to revenue-generating goals.Estimated Salary: $45,000 - $65,000 per year (based on performance...

  • Fragrance & Beauty Ambassador

    1 week ago

    Tampa, Florida, United States Disability Solutions Full time

    Job OverviewAt CHANEL, we are committed to delivering exceptional customer experiences and fostering a culture of inclusivity. As a Fragrance & Beauty Advisor, you will be an integral part of our expanding fragrance and beauty community, providing unparalleled service and expertise to our clients.About the Role:You will lead by example, treating each client...

  • Brand Ambassador

    1 week ago

    Tampa, Florida, United States Summit Strive Consulting Full time

    At Summit Strive Consulting, we are seeking a highly skilled Brand Ambassador to join our team. As a Brand Ambassador, you will be responsible for representing our clients' brands in various marketing campaigns and events.About the Role:Represent clients' brands in marketing campaigns, sales presentations, and promotional events.Foster meaningful connections...

  • Roofing Sales Ambassador

    1 month ago

    Tampa, Florida, United States Dynasty Building Solutions Full time

    Job Opportunity at Dynasty Building SolutionsWe are seeking a driven and results-oriented Roofing Sales Ambassador to join our team in Tampa, FL.Role OverviewThe ideal candidate will possess strong sales and customer service skills, with the ability to effectively communicate with clients and provide exceptional service. They will be responsible for...

  • IWC Brand Ambassador

    3 weeks ago

    Tampa, Florida, United States Reeds Jewelers Full time

    About the RoleWe are seeking a talented and ambitious IWC Brand Ambassador to join our team at REEDS Jewelers. As a brand ambassador, you will be responsible for delivering outstanding client experiences and promoting the IWC brand.Main ResponsibilitiesDeliver exceptional client experiences through personalized service and effective communication.Promote the...

  • Brand Ambassador

    4 weeks ago

    Tampa, United States K2 Staffing DFW Full time

    Job Title: Entry-Level Brand Ambassador Location: Tampa, FLEntry-Level Brand Ambassador Key Responsibilities:Engage in brand promotion and fundraising activities from day one.Rotate through key departments such as Sales, HR, and Client Management.Develop and enhance public speaking and presentation skills.Organize and lead training sessions and...

  • Customer Service Ambassador

    7 days ago

    Tampa, Florida, United States Family Dollar Full time

    **Job Title:** Customer Service AmbassadorWe are seeking a Customer Service Ambassador to join our team at Family Dollar. As a key member of our sales floor, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.**Key Responsibilities:Greet and assist customers with selection of...

  • Membership Experience Associate

    1 month ago

    Tampa, Florida, United States Tampa Metropolitan Area YMCA Full time

    The Tampa Metropolitan Area YMCA seeks a skilled Membership Experience Associate to drive member satisfaction and retention. In this key role, you will be responsible for enhancing the overall member experience, fostering relationships, and ensuring seamless interactions between members, staff, and programs.Key Responsibilities:The Membership Experience...

  • Scoop Shop Ambassador

    1 week ago

    Tampa, Florida, United States Jenis Splendid Ice Creams LLC. Full time

    Job SummaryThe Ice Cream Ambassador is responsible for creating memorable experiences for our customers by providing top-notch service, operating cash registers, maintaining store appearance, and collaborating with colleagues to achieve sales goals.This is a part-time position that requires flexibility, including weekends, late nights, and occasional...

  • Brand Ambassador

    3 weeks ago

    Tampa, Florida, United States ECCO USA, Inc. Full time

    We are seeking a highly motivated Brand Ambassador to join our Retail Team at ECCO USA, Inc. as a Sales Associate. This role involves driving and exceeding store financial goals by ensuring a World Class shopping experience for guests.Job Responsibilities:Educate guests on product knowledge, sharing features, advantages, and benefits of shoes to inform their...

  • Earscaper and Retail Ambassador in Tampa, FL

    3 weeks ago

    Tampa, Florida, United States Studs Full time

    Job OverviewWe are seeking a talented Sales Associate to join our team at Hyde Park Village in Tampa, Florida. As a key ambassador of the Studs brand, you will drive every aspect of the client's experience in our Studio. Your primary responsibilities will include:

  • Membership Coordinator

    1 month ago

    Tampa, United States Tampa Metropolitan Area YMCA Full time

    The Membership Coordinator is accountable for enhancing the member experience in order to drive relationships with and between members and increase membership acquisition, engagement and retention. They will be an advocate, key leader and set standards for driving a superior member experience. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Membership...

  • Membership Coordinator

    4 weeks ago

    Tampa, United States Tampa Metropolitan Area YMCA Full time

    The Membership Coordinator is accountable for enhancing the member experience in order to drive relationships with and between members and increase membership acquisition, engagement and retention. They will be an advocate, key leader and set standards for driving a superior member experience.ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:Membership Enrollment*...

  • Lash Studio Ambassador

    7 days ago

    Tampa, Florida, United States Amazing Lash Studio Full time

    Key Responsibilities:Promote and sell Amazing Lash Studio membership and retail products to guestsAssist in administrative tasks including filing and data entry of guest records and surveysMaintain cleaning, organizing, and maintenance of lobby and studio public areasParticipate in special events to promote the studioEstimated Salary: $40,000 - $60,000 per...

  • Airstream Brand Ambassador Opportunity

    1 week ago

    Tampa, Florida, United States Lee County RV Sales Compa Full time

    Career Opportunity:At Lee County RV Sales Compa, we value our employees and offer a competitive salary range of $50,000 - $70,000 per year.The Airstream Sales Consultant will play a key role in driving sales growth and developing strong relationships with customers and colleagues.Key Accountabilities:Improve sales performance through effective sales...