Front Desk Assistant at Baptist Urgent Care

6 days ago

Collierville, United States Urgent Team Management Full time

Baptist Urgent Care is looking for dedicated, compassionate, and experienced Front Desk Assistant to join our dynamic healthcare team in Collierville, TN.  FT and PRN opportunities are available

ABOUT BAPTIST URGENT CARE:
Baptist Urgent Care, with 10 locations in Tennessee and Mississippi, is an affiliate of Urgent Team, one of the largest independent operators of urgent and family care centers in the Southeast. The Urgent Team Family of Centers provides quality and affordable family healthcare at more than 85 locations under seven brands.

Baptist Urgent Care’s convenient, walk-in centers provide a range of healthcare services including treatments for injuries and illnesses, occupational health and wellness care. The centers are open seven days a week: Monday through Friday, 8 a.m. to 8 p.m., Saturday, 9 a.m. to 5 p.m., and Sunday, 1 p.m. to 5 p.m. Additionally, all Baptist Urgent Care centers are Accredited Care Centers – a designation from the Urgent Care Association which recognizes the company’s commitment to safety, quality, and scope of services.

JOB SUMMARY:
The Front Desk Assistant will be responsible for greeting patients, activating patient files and providing support to patients and medical staff.

KEY RESPONSIBILITIES:
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other duties may be assigned.

• Welcome all patients and visitors by greeting them in person, answer inquires and direct them through the registration process.
• Answer multi-line phones, filing, faxing, scanning documentation and completing daily patient callbacks.
• Check in and discharge patients, assist clinical staff and close the office at the end of each shift.
• Collect all insurance information, verify patient demographics, process payments, post patient balances and complete phone sheets.
• Maintain a neat and clean work environment and professional appearance.
• Adhere to all relevant health and safety procedures.

WHAT'S REQUIRED?
• High school diploma or equivalent required
• Knowledge of basic computer software and the ability to learn electronic medical records
• Prior experience in a medical office setting

BENEFITS INCLUDE:
• Competitive Salary
• Medical, Dental, and Vision Options
• Retirement savings plans
• Continuing Education Reimbursement
• Paid Time Off
• and MORE

PRN BENEFITS INCLUDE:
• 401K plan with company contribution
• No-Cost Office Visits and generous discounts on some billable services

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