Guest Services Managerial Supervisor
3 weeks ago
Job Duties:
- Assists in leading the day-to-day operations of the Guest Services Department; ensuring program goals are achieved
- Provides supervision, training, development, and evaluation for seasonal supervisors and teams
- Handles guest concerns and responds to guest comments within standard timelines, including communications by phone, chat, email and additional web-based sources.
- Ensures teams are proactively guest friendly and that guest first standards are followed and enforced
- Ensures that all guest and employee areas maintain a standard of excellence for cleanliness at all times
- Ensures teams provide fast service; consistently achieving a prompt resolution for guest inquiries
- Ensures compliance with safety standards
- Ensures all training requirements and testing procedures are adhered to as set forth by Six Flags policies and procedures
- Maintains and updates standard operating procedures and training materials
- Personally provides friendly, clean, fast, and safe service for guests and teams
- Serves as a Guest Services department coordinator as assigned
- Performs all other tasks and duties as assigned
Minimum Qualifications:
- Supervisory experience – preferably Park Operations related
- Excellent administrative skills, including organization, budget control, and time management
- Strong communication skills, computer proficiency, and creative thinker
- Ability to handle multiple situations simultaneously and meet deadlines in an efficient manner
- Excellent motivational, leadership, and team-building skills
- Must be able to work a flexible schedule including nights, weekends, holidays, and extended hours when needed
- Must be able to report to duty as needed, with limited notice during situations such as inclement weather preparation/recovery
- Ability to stand for extended periods of time, walk the park on a continual basis, and work outside in varying weather conditions
- Valid Texas driver’s license and the ability to operate a variety of equipment
- High School diploma and some college preferred
-
Guest Service Supervisor
1 day ago
Arlington, United States Drury Hotels Full timeStarting Wage from $18.00 and up based on experience. Position is for a New Hotel. Property Location: 101 West Road to Six Flags - Arlington, Texas 76011 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place...
-
Guest Service Agent
3 weeks ago
Arlington, United States Hersha Hospitality Management, LP Full timeGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Potential Career Path Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager. Position Requiremen Guest Service, Agent, Service, Guest, Sales Coordinator, Office Manager, Retail
-
Guest Service Agent
1 day ago
Arlington, United States Hersha Hospitality Management, LP Full timeOverview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Potential Career Path Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager Position Requirements * Immediately greet guest and offer to assist with their...
-
Guest Service Agent
2 days ago
Arlington, United States Crystal City Marriott at Reagan National Airport Full timeOverview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register...
-
Guest Services Express
1 week ago
Arlington, United States The Westin Crystal City Reagan National Airport Full time**Job Type**: Full-time **Description**: **Reports To**: Front Office/Operations Manager **Supervises**: N/A **Job Purpose**: To perform in a pleasant, professional, and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience. In addition provide...
-
Guest Service Agent
22 hours ago
Arlington, United States Drury Hotels Full timeHiring for a New Hotel. Wages starting at $16.50 and up, based on experience. Property Location: 101 West Road to Six Flags - Arlington, Texas 76011 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for...
-
Guest Service Superviosr
13 hours ago
Arlington, United States Drury Hotels Company, LLC Full timeUnder general supervision, assists management team with supervising the front desk / guest service positions of the hotel. Ensures Drury Hotels policies and procedures are consistently communicated and followed at all times. Always maintains a high Guest Service, Service, Guest, Retail, Team Member
-
Guest Services Agent
1 day ago
Arlington, United States Highgate Hotels Full timeCompensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The...
-
Guest Services Agent
15 hours ago
Arlington, United States Westin Arlington Gateway Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The...
-
Guest Services Representative
2 days ago
Arlington, United States AEG Full timeIn order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. ESSENTIAL FUNCTIONS OF POSITION...
-
Guest Service Expert
1 day ago
Arlington, Virginia, United States Crystal Gateway Marriott Full timeJob Number Job Category Food and Beverage & CulinaryLocation Crystal Gateway Marriott, 1700 Richmond Highway, Arlington, Virginia, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill....
-
Guest Services Representative
5 hours ago
Arlington, United States teamworkonline Full timeIt's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.ESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:Deliver Texas Hospitality to all Guests of Globe Life Field and Choctaw StadiumGreeting and directing Guests, and...
-
Guest Services Agent
1 day ago
Arlington, United States Highgate Hotels Full timeHourlyHighgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides...
-
Guest Service Agent
2 days ago
Arlington, United States Claremont Companies Full timeJob Type Full-time Description Headquartered in Lakeshore Center in Bridgewater, Massachusetts, Claremont Companies is a privately owned and closely held real estate investment, development and asset management firm. Today, Claremont owns in excess of 60 real estate assets consisting of hotels, apartments, retail centers, and office buildings with plans to...
-
Guest Representative
1 day ago
Arlington, United States Lodgeworks Full timeLodgeWorks is actively hiring for a Guest Service RepresentativeWho we areLodgeWorks is a privately held hotel development and management company. While our name isn’t on the hotels themselves, our extraordinary culture is at the heart of our 18 hotels — including our award-winning Archer Hotel boutique collection and our portfolio of other great brands...
-
Guest Experience Lead>
1 week ago
Arlington, United States Lululemon athletica Full timelululemon athletica - Clarendon [Department Manager] As a Guest Experience Lead at lululemon athletica, you'll: Move dynamically and lead from the floor as the Supervisor on Duty to assess and fulfill the needs of the business, team, and guests; Be responsible for ensuring all guests (i.e., customers) receive a quality in-store experience; Continuously...
-
Admissions/Guest Services Attendant
1 week ago
Arlington, United States Six Flags Full time** Admissions/Guest Services Attendant** **Job Category****:** In Park **Requisition Number****:** ADMIS006745 Showing 1 location **Job Details** **Description** This is an year round entry level part time position in our Admissions Department. The purpose of this position is to provide fast, friendly out-going service to our guests. **Awesome Perks:** *...
-
Guest Experience Lead | Clarendon
13 hours ago
Arlington, United States Lululemon Athletica Inc Full timeLocation: United States of America State/Province/City: Virginia City: Arlington Business Unit: Store Time Type: Full-time Back Apply Share * * * Description & Requirements Who We Are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional...
-
Restuarant Supervisor
4 weeks ago
Arlington, United States Loews Hotels Full timeLoews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic...
-
Front Office Supervisor
4 weeks ago
Arlington, United States Loews Hotel & Resorts Full timeLoews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sport Office Supervisor, Office, Guest Service, Supervisor, Hotel, Business Services