FOA - Front Office Associate

4 weeks ago


Chesterfield, United States RAYUS Radiology Full time

RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together As a Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, greeting and registering patients in a cheerful, professional, and sincere manner, and performing other duties as assigned. This position is full-time, Monday thru Friday 1:00pm - 9:30pm, rotational Saturdays.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

(55%) Registration

  • Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays
  • Answers phones and handles calls in an efficient and friendly manner
  • Fields calls appropriately for center associates
  • Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information
  • Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up
  • Orders office supplies as needed
  • Maintains supply of patient information sheets
  • Pushes imaging via electronic interfaces
  • Completes confirmation calls and provides preparation instructions to patient
  • Faxes reports, billing information, and medical release forms as requested

(20%) Insurance

  • Verifies patient's insurance
  • Pre-certifies all exams with patient's insurance company
  • Obtains insurance authorization
  • Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
  • Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines

(20%) Scheduling

  • Arranges transportation, interpreters, and hotel accommodations for patients when appropriate
  • Enters and submits patient exam orders
  • Verifies orders match exam schedules
  • Schedules referrals and ensures proper authorizations are obtained
  • Schedules walk-in patients
  • Processes requests for image orders and CDs from referring physicians and patients
  • Maintains an up-to-date and accurate database on all current and potential referring physicians

(5%) Performs other duties as assigned



  • Chesterfield, United States RAYUS Radiology Full time

    RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Front Office Associate, you will be...


  • Chesterfield, United States RAYUS Radiology Full time

    RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Front Office Associate, you will be...


  • Chesterfield, United States CDI Corporation Full time

    RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Front Office Associate, you will be...


  • Chesterfield, United States CDI Corporation Full time

    RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Front Office Associate, you will be...


  • Chesterfield, United States CDI Corporation Full time

    RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Front Office Associate, you will be...


  • Chesterfield, United States CDI Corporation Full time

    RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Front Office Associate, you will be...


  • Chesterfield, United States Center for Diagnostic Imaging Full time

    RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Front Office Associate, you will be...


  • Chesterfield, United States Center for Diagnostic Imaging Full time

    RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Front Office Associate, you will be...


  • Chesterfield, United States ARTHRITIS SPECIALISTS, LTD Full time

    Front Office Coordinator Rheumatology Practice in Chesterfield, Va. Urgently hiring This busy and growing practice is looking for a highly-organized, outgoing and friendly person to serve as its Front Office Coordinator. Applicants must be a team player and have the ability to multi-task. This position will be responsible for: greeting patients -...


  • North Chesterfield, United States Total smiles Dentistry Full time

    **Overview**: **Duties**: - Greet and welcome guests as they arrive - Answer and direct phone calls in a polite and professional manner - Assist with scheduling appointments and managing calendars - Maintain a tidy and organized reception area - Handle incoming and outgoing mail and packages - Provide administrative support to staff as...


  • Chesterfield, United States Surgery Partners Full time

    ** Front Desk Receptionist** **Job Category****:** Administrative/Clerical **Requisition Number****:** FRONT06643 Showing 1 location **Job Details** **Description** **JOB TITLE**: Receptionist **GENERAL SUMMARY OF DUTIES**: Provides support to administrative office staff assuring a smooth departmental work flow. Responsible for checking patients in,...


  • Chesterfield, United States Surgery Partners Full time

    ** Front Desk Receptionist** **Job Category****:** Administrative/Clerical **Requisition Number****:** FRONT06643 Showing 1 location **Job Details** **Description** **JOB TITLE**: Receptionist **GENERAL SUMMARY OF DUTIES**: Provides support to administrative office staff assuring a smooth departmental work flow. Responsible for checking patients in,...


  • North Chesterfield, United States Rejuvenation Skin Lab Full time

    Rejuvenation Skin Lab is a vibrant medical spa dedicated to helping clients glow inside and out. We believe in creating an environment that feels like a mini-vacation and delivering world-class results that will make clients say “I’ll never go anywhere else for my skin!” We are expanding into a brand-new, bigger space and continuing to add to our...


  • Chesterfield, United States Gateway Region YMCA Full time

    Partner with the branch management team to implement membership policies (SOPs) and all systems that support branch membership, program and marketing objectives. Enter membership and program registration data into HRIS operating system Greet and enga Membership, Front Desk, Associate, Staff, Service, Customer Service, Retail

  • Office Administrator

    4 weeks ago


    Chesterfield, United States Caliber Collision Centers Full time

    Service Center Chesterfield JOB SUMMARY Caliber Collision has an immediate job opening for an Office Administrator to perform all-purpose duties, which may include, but not limited to assisting with providing the front office teammates with the necessary tools, training and information to effectively perform their job, providing accurate and timely payroll...

  • Office Administrator

    4 weeks ago


    Chesterfield, United States Caliber Collision Centers Full time

    Service Center Chesterfield JOB SUMMARY Caliber Collision has an immediate job opening for an Office Administrator to perform all-purpose duties, which may include, but not limited to assisting with providing the front office teammates with the necessary tools, training and information to effectively perform their job, providing accurate and timely payroll...


  • Chesterfield, United States KMG Hotels Full time $16

    The TownePlace Suites Chesterfield is looking for new team members to join our star team at the Front Desk!The people we want are people who want to ensure that our guests have the best stay and are willing to do what it takes to ensure customer satisfaction.Position Overview:While a hotel experience would be great, it isn't necessary but the right attitude...


  • Chesterfield, United States KMG Hotels Full time $16

    What’s the job?As a Housekeeper – you’ll make sure our rooms are always fresh and welcoming for our guests!Job Responsibilities include:Change and replace all bed linens and towels.Sanitize and clean all restrooms.Dust/wipe down all room surfaces including but not limited to windows, pictures, mirrors, electronics, appliances, and furniture.Vacuum/mop...


  • Chesterfield, United States KMG Hotels Full time $16

    What’s the job?As a Housekeeper – you’ll make sure our rooms are always fresh and welcoming for our guests!Job Responsibilities include:Change and replace all bed linens and towels.Sanitize and clean all restrooms.Dust/wipe down all room surfaces including but not limited to windows, pictures, mirrors, electronics, appliances, and furniture.Vacuum/mop...


  • Chesterfield, United States Bright Direction Dental LLC Full time

    Job Type Full-time, Part-time Description Michael Grasso DDS is currently seeking a Front Desk Coordinator to join his dynamic team! This will be a Full-Time position with benefits! Beautiful practice, modern dentistry with a dedicated, loyal team, focused on quality dentistry and lifetime care. *Experience in Dental Assisting would be a huge plus!Michael F...