Screening Supervisor

2 weeks ago

Lebanon, United States Securitas Inc. Full time
Screening Supervisor

Wage: $22.00/ hour

2 years Security/Military/Law Enforcement Experience

2 Years of Management Experience

Are you interested in being part of our Security Team?

  • Apply quickly and efficiently online.
  • Weekly pay.
  • Growth opportunities within the company.
  • Health, dental, vision, and more
  • Employee referral bonus program.


Competitive Benefits Include:

  • 401(k) Retirement Plan
  • Employer-Provided Medical Insurance
  • Dental Coverage
  • Company-Paid Life Insurance
  • Optional Voluntary Life and Disability Insurance
  • Paid Time Off (PTO) for Vacation and Sick Leave


SUMMARY

Maintains security and safety of people and property in assigned datacenter. Observes and reports activities and incidents. Duties will include supervising the use of wand and metal detectors, service enhancement, and training.

ESSENTIAL FUNCTIONS:

  • The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
  • Read and apply Screening SOP.
  • Assist SSM in scheduling Screening Officers.
  • Interact effectively across diverse cultures.
  • Monitor traffic flow of checkpoints and recommend staffing adjustments as necessary.
  • Follow proper procedure for all matters requiring escalation.
  • Be proficient in both walk-thru and hand-held metal detectors.
  • Collect shift activity reports and turn in to SSM for review.
  • Conduct shift pass down to include inspection of Screening Officers for proper uniform and equipment.
  • Ensure all posts are properly staffed.
  • Maintain screening stations in accordance with the Screening SOP.
  • Ensure proper screening technique is utilized.
  • Conduct drills on Screening SOP requirements.
  • Observe each Screening Officer for both proper technique and verbal instruction to person being screened.
  • Conduct spot remediation training when improper techniques and /or verbal instructions by Screening Officers are observed.
  • Relieve Screening Officers for break/lunch
  • Respond to escalations.
  • Escalate issues and/or violations to the SSM.
  • Perform function checks on walk through metal detector (WTMD) and hand held metal detector (HHMD) at the beginning of each shift.
  • Inform Screening Officers of new or updated procedures and perform practical exercise before utilization.
  • Inquire with persons being screened for feedback on the screening process.
  • Document and inform SSM of Screening Officers who are not meeting the Screening SOP standards.
  • Required to know, follow, and enforce safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
  • Ensure all functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representative.


MINIMUM HIRING STANDARDS:

  • Must be at least 18 years of age.
  • Supervisory experience (1 yr.)
  • Must have a reliable means of communication.
  • Must have a reliable means of transportation (public or private).
  • Must have the ability to speak, read, and write English.
  • Must have a High School Diploma or GED.
  • Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.


EDUCATION/EXPERIENCE:

Work experience in the security industry, public service (police, fire), or military is desired.

COMPETENCIES (as demonstrated through experience, training, and/or testing):

  • Must be able to meet and continue to meet any applicable state, county and municipal licensing requirements for Security Officers.
  • Knowledge of basic security and fire inspection procedures.
  • Skill in verbal and written communication.
  • Skill in observing situations and decision making.
  • Must be able to meet and continue to meet requirements for specific skills, certifications or authorizations specified for the assigned accounts.
  • Knowledge of security operations and procedures.
  • Capable of learning a variety of security and safety devices.
  • Ability to track and maintain schedule assignments.
  • Ability to maintain professional composure when dealing with unusual circumstances.
  • Basic computer skills are required.
  • Oral and written communications skills. Must be able to read, write, and understand English.
  • Strong customer service and service delivery orientation.
  • Ability to interact effectively at various social levels and across diverse cultures.
  • Ability to be an effective leader and member of project teams.
  • Ability to take initiative and achieve results.
  • Ability to carry out multiple assignments concurrently.
  • Ability to adapt to changes in the external environment and organization.


WORKING CONDITIONS (Physical/Mental Demands):

With or without reasonable accommodation, requires the physical and mental capacity to perform all essential functions effectively. In addition to other demands, the demands of the job include:

  • Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations.
  • Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey.
  • Ability to handle multiple tasks concurrently.
  • Standing for hours at a time.
  • Sitting for hours at a time.
  • Handling and being exposed to sensitive and confidential information.
  • Regular talking and hearing.
  • Walking, reaching with hands and arms, stooping, kneeling, crouching and crawling.
  • Close vision, distance vision, and ability to adjust focus


EOE/M/F/Vet/Disabilities

#CASJ

About Us

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

About the Team

Our Company Mission:

Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values:

Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance:

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.

Helpfulness:

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

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