Regional Director of Clinical Operations

Overview: Lead with Compassion. Inspire Excellence. Transform Patient Care. The Regional Director of Clinical Operations supports multiple branches to ensure compliance with all state and federal regulations, company policies, and quality standards. This role is essential in leading branches through inspections, surveys, and quality improvement initiatives while fostering clinical excellence and eligibility education across the region. What You’ll Do:Monitor agency-level adherence to policies, procedures, and quality assurance standardsDrive compliance with patient record documentation and quality improvement activitiesCollaborate with Area and Regional leadership, Clinical Managers, Executive Directors, Administrators, and Medical DirectorsLead quality, regulatory, and survey readiness efforts across assigned agenciesEducate teams on clinical eligibility, quality benchmarks, and process improvementSupport the resolution of patient, family, or public complaintsParticipate in Quality Assessment and Performance Improvement (QAPI) initiativesPromote a culture of excellence and accountability within hospice and home health operations About You: Qualifications:Registered Nurse (RN) required; Bachelor’s degree in Nursing (BSN) preferredMinimum of 3 years in hospice or home health operations and 2 years of management experienceStrong knowledge of state and federal hospice and home health regulationsProven ability to analyze quality metrics, lead surveys, and implement process improvementsExcellent organizational, problem-solving, and communication skillsAbility to work independently while collaborating across multiple locationsAdditional Requirements:Active, unrestricted RN license in state of residenceValid driver’s license and automobile insuranceProficiency in Microsoft Excel and PowerPoint; experience with HomeCare HomeBase preferredSkilled in data review, compliance monitoring, and staff educationAbility to travel 75% of the time. We Offer: Benefits for All Associates (Full-Time & Per Diem):Competitive Pay401(k) with Company MatchCareer Advancement OpportunitiesNational & Local Recognition ProgramsTeammate Assistance Fund Additional Full-Time Benefits:Medical, Dental, Vision InsuranceGenerous Paid Time Off + 7 Paid HolidaysWellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)Education Support & Tuition AssistanceCompany-paid Life & Long-Term Disability InsuranceVoluntary Benefits (Pet, Critical Illness, Accident, LTC) Legalese: This is a safety-sensitive positionEmployee must meet minimum requirements to be eligible for benefitsWhere applicable, employee must meet state specific requirementsWe are proud to be an EEO employerWe maintain a drug-free workplace Location: Gentiva Hospice Our Company:  At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states. Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. Our nationwide reach is powered by a family of trusted brands that include:Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New BeaconPalliative care: Empatia Palliative Care, Emerald Coast Palliative CareHome health care: Heartland Home HealthAdvanced illness management: Illumia Health With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated. Related Job Titles: Hospice Executive, Home Health Executive, VP of Clinical Operations, Registered Nurse Leadership, Home Health RN, Hospice RN, Clinical Quality, QAPI, Multi-Site Healthcare Management, Area Clinical Director, Nursing Executive, Strategic Healthcare Leadership