Team Leader

2 months ago

Saint Louis, United States Edward Jones Full time
You could say we're at the center of the center.

Here at Edward Jones the client is our single focus and our relationships with them are the measure of everything we do. And Service and Operations divisions are at the center of it all. We support our clients, branch teams and headquarter associates in providing the best possible experience. Advocate for our more than 7 million clients through regulation communication, fraud protection and managing their investment distributions. Protect their investments by mitigating risk. And innovate new ways of working. Using insights to create solutions for the future - in the here and now.

Job Overview

Position Schedule: Full-Time

The Digital, Data, & Operations (DDO) organization at Edward Jones is the execution arm of the Firm, bringing the strategy of the enterprise to life. The DDO First Line Risk capability plays a critical role in executing a risk program that the organization finds to be inspirational. Through strategic thinking and cross-functional collaboration, you'll continuously identify opportunities for operational efficiency and risk mitigation, supporting the firm and the DDO organization in its key objectives.

What You'll Do:
As the Team Leader of the Governance & Reporting team within the DDO First Line Risk capability, you will lead a team of individual contributors and work in partnership with many stakeholders, including DDO and ERM leadership, to ensure delivery of the right outcomes while growing our impact. Key position specific responsibilities include:
  • Support Enterprise Risk Management (ERM) integration as the firm's Chief Risk Officer builds and refines the ERM Framework foundations and programs, including implementation and management of new ERM Framework foundations and programs within the DDO organization
  • Implement and maintain a DDO Risk Governance Framework, including establishment of DDO Risk Governance Committee and supporting processes to create alignment, transparency, and visibility into DDO's top risks and their mitigation plans
  • Deliver insightful and actionable risk reporting for each division - Data, Digital, and Ops - and the DDO organization; identify and escalate emerging risk concerns for key risks to DDO leadership through data analysis and risk reporting
  • GRC Tool implementation and ongoing management for the DDO organization
  • Manage a highly effective team by working with team members on their career progression through coaching/mentoring as well as regular feedback via performance reviews
  • Creation and ongoing maintenance of an annual team business plan

Additional general risk management responsibilities include, but are not limited to:
  • Provides leadership with recommendations for enhancements to overall DDO risk execution and ERM Framework foundations and programs
  • Identifies areas of opportunity to increase DDO risk management acumen and understanding of ERM Framework foundations and programs
  • Assist Business Owners in ensuring policies, standards and procedures are consistent with ERM Framework foundations and programs
  • Assisting other DDO Risk teams with troubleshooting discrepancies relating to the integrity, completeness, accuracy, and timeliness of risk data
  • Stays informed on financial services industry and risk industry educational/development opportunities
  • Ability to facilitate risk discussions with various stakeholders of all levels within the organization
  • Engage in special projects aimed to mitigate high priority risks, as requested by DDO Risk leadership
  • May lead or participate in 1st and 2nd LOD risk forums and share information with leadership across DDO


At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:

Hiring Minimum: $113810
Hiring Maximum: $193785

Skills/Requirements

Experience You Need:
  • Bachelor's degree (business, finance or accounting preferred)
  • 7+ years public accounting, internal audit, risk management, consulting, or internal control experience with comprehensive knowledge of process analysis and control design techniques required
  • SIE and Series 99 required within 89 days of start date (US); Series 7 required within 12 months of start date (US)
  • Proficiency in Microsoft product suite as well as other software programs and databases
  • Ability to strategically plan and effectively execute, and develop/enhance risk frameworks

What Could Set You Apart:
  • Previous leadership experience
  • CPA, CIA, FRM, or other risk certification
  • Experience developing KRIs and/or other risk metrics


Awards & Accolades

At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones

Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones

About Us

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report.

1Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

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