Healthcare Operational Support Manager

4 weeks ago

Ardmore, United States Securitas Inc. Full time
Healthcare Operational Support Manager

Wage: $60,000/year

JOB SUMMARY: Implement and oversee the security operation; supervise security officers and supervisors. Perform a variety of management functions for assigned account; while providing lead direction to Security Supervisors on requirements, priorities of work & coordinating any necessary needs of the site. Assist with the functions of physical and personal security and safety measures of members, patients, staff, and visitors.

This position will be a client facing role.

Will need to attend Management of Aggressive Behavior (MOAB) training, Healthcare Academy training and Basic Life Support (BLS) training.

COVID 19 & Flu vaccinations required.

ESSENTIAL FUNCTIONS

  1. Fulfill the Responsibilities, Qualifications, Competencies, and applicable addenda of a Healthcare Security Officer and Supervisor
  2. Assist the Branch Manager in administrative or functional tasks as directed
  3. Interpret applicable policies and procedures based on existing circumstances
  4. Supervise subordinates so they perform their functions effectively
  5. Evaluate and document subordinate's performance
  6. Review appropriate subordinate's reports
  7. Assist with subordinates training
  8. Assign security duties as circumstances warrant
  9. Maintain liaison with appropriate facility personnel on a given shift
  10. Carries out specific tasks and duties of a similar nature and scope as required for the assigned post.
  11. Quickly identify potential negative situations and implement effective countermeasures
  12. Teach facility-specific procedures and policies
  13. Provide post coverage, if necessary


Working Conditions and Physical/Mental Demands

With or without reasonable accommodation, a candidate must have the physical and mental capacity to effectively perform all essential functions described. In addition to other demands, the demands of the job include:

  • Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.
  • May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
  • Successful passage of background, and controlled substance tests, in addition to any mandatory licensing requirements.
  • Satisfactory passing of Occupational Health screening including a physical exam, drug screening and immunization records.
  • May be required to work overtime without advance notice.
  • Required ability to handle multiple tasks concurrently.
  • Keyboarding, basic computer usage and operating controls.
  • Seeing, hearing, speaking, and writing clearly in order to communicate with employees and clients, observe and report incidents, and direct others.
  • Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.
  • Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
  • Frequent lifting and/or moving up to 25 pounds and occasional lifting and/or moving up to 75 pounds.
  • May be required to use vehicle for the performance of duties.
  • On occasion may be required to perform stressful and physical activity.
  • Depending upon assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others.
  • May be exposed to or required to handle sensitive and confidential information.
  • While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear.
  • Must be able to move quickly throughout the Hospital and physically restrain people under the supervision of a doctor/ nurse/ nurse practitioner by physically holding the individual down and then be able to also carry or lift the individual with other hospital staff members.
  • Ability to push or pull gurneys with patients of various weights on them.
  • The duties of this job include possible exposure to deadly weapons, injury from violent persons, infectious persons, gases and fumes, blood and body fluids, hazardous chemicals, heat, wind, rain and cold; the employee must understand and demonstrate the ability to take protective actions, following established guidelines. The noise level in the work environment can vary from extreme noise to extreme quiet.


MINIMUM QUALIFICATIONS AT ENTRY

  • Prefer one year of Securitas healthcare security experience or previous management experience in a service field.
  • Must have at least two (2) years of experience in the security, or related field; with a minimum of one (1) year at supervisory or managerial level, preferably in healthcare environment.
  • Must have the ability to plan, organize and implement administrative and operational programs and procedures, which includes the development of budgets.
  • Must be Computer literate.
  • Scheduling experience required.
  • Payroll experience preferred.
  • Excellent customer service skills.


EXPERIENCE

Healthcare Security, military, or law enforcement related experience preferred.

Competencies (as demonstrated through experience, training, and/or testing):

  • Must be able to meet and continue to meet any applicable state, county and municipal licensing requirements for Security Officers.
  • Knowledge of or ability to learn security operations and procedures.
  • Pass each healthcare competency exam and/or skills lab including a managing or defusing assaultive behavior training program or similar course as described by the client
  • Ability to carry out instructions furnished in written, oral, or diagrammatic form.
  • Ability to be an effective team member.
  • Ability to adapt to changes in the external environment and organization.
  • Ability to write routine correspondence, including logs and reports.
  • Good organizational skills.
  • Ability to provide high quality customer service.
  • Good interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures.


EOE/M/F/Vet/Disabilities

##CAHP

About Us

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

About the Team

Our Company Mission:

Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values:

Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance:

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.

Helpfulness:

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

  • Healthcare Operations Assistant

    5 days ago

    Ardmore, Oklahoma, United States DaVita Full time

    We are looking for a highly skilled and experienced Healthcare Operations Assistant to join our team. As a Healthcare Operations Assistant, you will play a critical role in supporting the day-to-day operations of our outpatient and hospital facilities.Your primary responsibilities will include coordinating logistics, managing supplies, and maintaining...

  • Healthcare Operations Assistant

    5 days ago

    Ardmore, Oklahoma, United States DaVita Full time

    We are looking for a highly skilled and experienced Healthcare Operations Assistant to join our team. As a Healthcare Operations Assistant, you will play a critical role in supporting the day-to-day operations of our outpatient and hospital facilities.Your primary responsibilities will include coordinating logistics, managing supplies, and maintaining...

  • Support Operations Coordinator

    4 days ago

    Ardmore, Oklahoma, United States DaVita Full time

    Are you a detail-oriented and organized individual looking for a challenging role in a dynamic environment? We're seeking a Support Operations Coordinator to join our team and assist with various administrative tasks.Ensure the timely and accurate completion of change requisitions, treatment logs, patient charts, invoices, and purchase ordersAssist patients...

  • Healthcare Service Manager

    3 days ago

    Ardmore, Oklahoma, United States The Good Shepherd Community Clinic, Inc. Full time

    Job Overview:The Clinical Operations Coordinator at The Good Shepherd Community Clinic, Inc. plays a vital role in ensuring the smooth operation of our clinical services.Key Responsibilities:Oversee and manage the scheduling process to ensure provider schedules are consistently full and optimized.Collaborate with the RN Director to adjust schedules based on...

  • General Manager | Sales

    2 weeks ago

    Ardmore, United States Amazing Lash Studio Full time

    Overview: Looking for a management position with growth opportunities in the Beauty industry? Amazing Lash Studio is looking for a sales manager / operations manager to oversee sales and operations for an eyelash extension and eyebrow service studio. Contact us today! Amazing Lash Studio Manager Benefits: Competitive pay and bonus structure Paid Time Off...

  • Disability Support Services Manager

    1 day ago

    Ardmore, Oklahoma, United States Liberty Healthcare Full time

    Job Description:As a Developmental Disabilities Specialist at Liberty Healthcare, you will be responsible for working with individuals with intellectual and developmental disabilities to navigate the application and eligibility determination process. You will work closely with our team to provide support and resources to our clients.

  • Disability Support Specialist

    2 days ago

    Ardmore, Oklahoma, United States Liberty Healthcare Full time

    Job OverviewLiberty Healthcare operates a program in Oklahoma that serves and supports individuals with intellectual and developmental disabilities.The program assists clients in navigating the application, eligibility determination, and wait list process for publicly funded home and community-based services.

  • Healthcare Manager Lead

    6 hours ago

    Ardmore, Oklahoma, United States Mercy Full time

    OverviewThe Healthcare Manager Lead plays a crucial role in ensuring that patient care is delivered in accordance with physician orders and in conformity with regulatory standards. This leadership position requires strong communication and interpersonal skills to motivate staff and promote a positive working environment.Key responsibilities...

  • Operations Manager

    3 weeks ago

    Ardmore, United States Integral Hospitality Full time

    The 80-room Holiday Inn Express - Ardmore, OK, is looking for a hand-on leader to become part of the team and take this beautiful property to the next level! Located just off Highway I-35, the Holiday Inn Express & Suites in Ardmore, OK is centrally located between Dallas and Oklahoma City. The hotel will benefit from a leader with IHG experience, strong...

  • Healthcare Support Professional

    14 hours ago

    Ardmore, Oklahoma, United States Mercy Full time

    Training and QualificationsComprehensive Training Program: Our Patient Care Associate training program is an accredited Department of Labor Apprenticeship Program, offering hands-on experience and valuable skills development.Required Training and Certifications: Complete a 175-hour training program within 90 days of hire, meet Department of Health and Senior...

  • Healthcare Support Specialist

    2 days ago

    Ardmore Park, Pennsylvania, United States BrightStar Care Full time

    About the Position: We are seeking a highly motivated and organized Certified Nursing Assistant to join our team at BrightStar Care. As a member of our healthcare team, you will have the opportunity to work closely with clients and their families to deliver exceptional care and support. Your primary responsibility will be to provide personalized care and...

  • Developmental Support Coordinator

    1 day ago

    Ardmore, Oklahoma, United States Liberty Healthcare Full time

    Liberty Healthcare is dedicated to providing high-quality support services to individuals with intellectual and developmental disabilities. Our Oklahoma program is designed to help people navigate the complexities of the system, ensuring they receive the support they need to thrive.">As a key member of our team, you will play a vital role in empowering...

  • Intellectual and Developmental Disability Support Professional

    4 days ago

    Ardmore, Oklahoma, United States Liberty Healthcare Full time

    Liberty Healthcare is committed to providing support services to individuals with intellectual and developmental disabilities in Oklahoma.This role plays a critical part in helping people navigate the application and eligibility determination process for home and community-based services.The successful candidate will be responsible for:Providing information...

  • Lash Studio Operations Manager

    4 days ago

    Ardmore Park, Pennsylvania, United States Amazing Lash Studio Full time

    Overview:Are you looking for a challenging management position in the Beauty industry with opportunities for growth? Amazing Lash Studio is seeking a highly skilled sales manager/operations manager to oversee sales and operations for our eyelash extension and eyebrow service studio.Job Description:We are looking for an exceptional leader to join our team as...

  • Support Services Coordinator

    5 days ago

    Ardmore, Oklahoma, United States Liberty Healthcare Full time

    At Liberty Healthcare, we are committed to delivering exceptional support services that empower individuals with intellectual and developmental disabilities to live fulfilling lives.We are seeking a talented Developmental Disabilities Specialist to join our team and provide expert guidance and support to individuals navigating the service system.This is a...

  • Support Services Coordinator

    4 days ago

    Ardmore, Oklahoma, United States Liberty Healthcare Full time

    At Liberty Healthcare, we are committed to delivering exceptional support services that empower individuals with intellectual and developmental disabilities to live fulfilling lives.We are seeking a talented Developmental Disabilities Specialist to join our team and provide expert guidance and support to individuals navigating the service system.This is a...

  • Patient Support Specialist

    18 hours ago

    Ardmore, Oklahoma, United States Mercy Full time

    We're expanding our team at Mercy and seeking a dedicated Surgical Team Assistant to support our nurses and other healthcare professionals in delivering exceptional patient care. This role offers a unique opportunity to make a meaningful difference in the lives of our patients and their families.As a Surgical Team Assistant, you will assist in the...

  • Healthcare Provider Sought for Outpatient Coverage

    2 days ago

    Ardmore, Oklahoma, United States BAS Healthcare Full time

    About the JobWe are seeking a skilled Medical Professional to provide Pain Management services on a locums basis. This opportunity offers a chance to work in a medical center that provides comprehensive care, including emergency services and specialized treatments.Job SummaryProvide Pain Medicine services to patientsWork collaboratively with other healthcare...

  • Office Manager

    5 days ago

    Ardmore, Oklahoma, United States Jeremy Hodge Auto Group Full time

    Job Description Job Description Controller The Controller provides sales and expense analyses for all departments. Fairly represents the financial condition of the dealership, develops controls necessary for the proper conduct of the business, and maintains accurate records. This position interacts daily with Accounting Associates, Sales Associates, Service...

  • Operations Specialist

    20 hours ago

    Ardmore, Oklahoma, United States Mercy Full time

    Role Summary:The Operations Assistant plays a vital role in supporting the day-to-day operations of the unit. This includes maintaining accurate records, processing payroll, and ensuring adequate supplies. The ideal candidate will possess excellent communication skills, be able to work collaboratively, and demonstrate a strong attention to detail.Key...