Client Service Manager

4 weeks ago

Fort Myers, Florida, United States Gallagher Full time
Introduction

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you So, even if you feel that you're close but not an exact match, we encourage you to apply.

Overview

We are seeking a Client Service Manager to join our growing team The ideal candidate is someone who is passionate about building relationships with clients, will collaborate with the team to achieve goals, constantly seek improvement, and will demonstrate the value Gallagher can provide.  

How you'll make an impact
  • Take a leadership role in the renewal process to ensure the best possible solutions are delivered to clients in high quality and timely manner.
  • Secure existing business and drive the sale of additional services and lines of coverage.
  • Nurture relationships with your clients 
  • Conduct periodic audits to ensure compliance standards and service levels are met.
  • Maintain accurate client and policy data and documents within your Gallagher systems.
  • Use Gallagher's technology to improve productivity and quality.
Skills for Success:
  • Previous insurance knowledge and experience managing client relationships.
  • Ability and desire to deliver an exceptional client experience
  • Develop a professional rapport with internal and external partners
  • Utilize your resilient and adaptable mentality in the face of shifting priorities
  • Eagerness to collaborate with all Gallagher teams and employees
About You
  • Bachelor's degree with 34 years client service and/or claims management experience -OR- High School degree/GED with 8+ years client service and/or claims management experience.
  • Property & Casualty Insurance Producer's License.
  • Proficiency in Microsoft Office. 

#LI-JC1

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

 Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:

  • Medical/dental/vision plans, which start from day one
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave

Other benefits include:

  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
  • And more...

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements and Pay Disclosure Statement

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

  • Senior Client Services Manager

    3 days ago

    Fort Myers, Florida, United States Carollo Engineers Inc Full time

    OverviewCarollo Engineers is an internationally recognized environmental engineering firm that specializes in the planning, design, and construction of water and wastewater facilities. We are seeking a Client Service Manager to win and manage engineering work in the Tampa Bay region of Florida. In this client-facing role, you will be instrumental in building...

  • Service Manager

    3 weeks ago

    Fort Myers, Florida, United States Hawkins Service Company Full time

    Service Manager – Ft MyersAbout Us:Hawkins Service Company is a leading home services company specializing in HVAC, Electrical, Pool Equipment Repair, and Plumbing services in the Tampa Bay Area. We are dedicated to providing top-quality home services to residential and commercial clients. With a focus on professionalism, reliability, and customer...

  • Senior Client Services Manager

    2 weeks ago

    Fort Myers, Florida, United States Carollo Engineers Full time

    OverviewCarollo Engineers is an internationally recognized environmental engineering firm that specializes in the planning, design, and construction of water and wastewater facilities. We are seeking a Senior Client Service Manager to win and manage engineering work in the Tampa Bay region of Florida. In this client-facing role, you will be instrumental in...

  • Client Services Administrator

    2 weeks ago

    Fort Myers, Florida, United States Advantage Retirement Group Full time

    Client Service AdministratorAre you looking for an opportunity to utilize superior client service skills and work one-on-one with client's daily? If you enjoy developing long-term relationships, constantly challenging yourself, and providing superior administrative support, we would like to talk to youAdvantage Retirement Group in Fort Myers, FL is a rapidly...

  • Client Services Administrator

    3 weeks ago

    Fort Myers, Florida, United States Advantage Retirement Group Full time

    Client Service Administrator Are you looking for an opportunity to utilize superior client service skills and work one-on-one with client's daily? If you enjoy developing long-term relationships, constantly challenging yourself, and providing superior administrative support, we would like to talk to you Advantage Retirement Group in Fort Myers, FL is a...

  • Client Services Director

    1 day ago

    Fort Myers, Florida, United States Carollo Engineers Inc Full time

    Job SummaryWe are seeking an experienced Client Services Manager to join our team in the Tampa Bay region of Florida. This role involves building and maintaining strong relationships with clients, facilitating project planning and execution, and contributing to business development initiatives in the water industry.The successful candidate will have a proven...

  • Client Relationship Manager

    24 hours ago

    Fort Myers, Florida, United States BM Conect Full time

    We're looking for a talented Client Relationship Manager to join our team at BM Conect. As a key member of our customer service division, you'll be responsible for building strong relationships with our clients, driving revenue growth, and exceeding customer expectations.About the Role:Develop and maintain client relationships through a personalized...

  • Client Service Associate

    4 weeks ago

    Fort Myers, Florida, United States Raymond James Financial Services Full time

    Job DescriptionResponsibilities:• Services a high volume of daily interactions, including basic inquiries and scheduling of meetings, with prospective and existing clients on the phone, in-person, virtually and through mailings.• Works both independently and within a dynamic team environment to provide crucial support to the financial advisors and branch...

  • Client Service Professional

    2 days ago

    Fort Myers, Florida, United States Advantage Retirement Group Full time

    We're looking for a highly skilled Client Service Administrator to join our team at Advantage Retirement Group. As a key member of our team, you'll be responsible for providing exceptional support to our financial advisors and delivering outstanding client experiences.The ideal candidate will have a proven track record of providing excellent client service,...

  • Client Service Associate

    1 week ago

    Fort Myers, Florida, United States TalentWealth Full time

    TalentWealth Recruiting, a boutique financial services recruiting firm, is recruiting for an exciting opportunity. An independent financial advisory practice with @$500M AUM in Fort Myers, FL is hiring a Client Service Associate to their growing team. The Client Service Associate is a very visible member of the team. With responsibility for delivering...

  • Senior Client Services Coordinator

    3 days ago

    Fort Myers, Florida, United States Advantage Retirement Group Full time

    At Advantage Retirement Group, we're dedicated to delivering comprehensive wealth management solutions to our valued clients. As a Client Service Administrator, you'll play a critical role in ensuring exceptional client experiences.The primary objective of this role is to effectively manage incoming client calls and cater to the needs of our existing client...

  • Director, Client Services

    3 weeks ago

    Fort Myers, Florida, United States Arietis Health Full time

    At Arietis Health, we recognize the vital role healthcare revenue cycle plays in maintaining the well-being of individuals and businesses alike. Our commitment is to demystify healthcare billing by empowering individuals and collaborating with premier healthcare organizations to address their executives' most pressing revenue cycle challenges. By doing so,...

  • Client Relationship Manager

    4 days ago

    Fort Myers, Florida, United States Deep Sync Full time

    About the Role: We are seeking a highly skilled Client Relationship Manager to join our team. In this role, you will be responsible for servicing and maintaining client relationships with a nationwide customer base using a consultative approach.Key Responsibilities:Process internal/external service requestsDeliver on-time, error-free execution of client...

  • Client Relationship Manager

    1 week ago

    Fort Myers, Florida, United States Edward Jones Full time

    OverviewAt Edward Jones, we are building a place where everyone feels like they belong. As a Branch Office Administrator (BOA), you will play a critical role in helping clients achieve their long-term financial goals. You will team up with Financial Advisors to deliver exceptional personalized service, ensuring clients feel understood and informed.About the...

  • Client Service Associate

    4 weeks ago

    Fort Myers, Florida, United States Raymond James Financial Services Full time

    Job DescriptionResponsibilities:Provide concierge-level customer service to our clientsNew account onboardingMoney movement (transfers, redemptions/distributions, contributions)Processes beneficiary changesReview and or place tradesCollect information and process insurance applicationsAnswer inbound phone callsKnowledge, Skills & Abilities:Excellent...

  • Client Services Representative

    4 weeks ago

    Fort Myers, Florida, United States National Veterinary Associates Full time

    Best Friends Animal Hospital is looking for a full-time or part-time client service representative with the skills, drive, and desire to take your career to the next step. Qualified candidates will have flexibility availability Monday - Saturday, at Client Service, Representative, Hospital, Public Health, Retail, Animal, Benefits

  • Client Services Representative

    2 weeks ago

    Fort Myers, Florida, United States National Veterinary Associates Full time

    Best Friends Animal Hospital is looking for a full-time or part-time client service representative with the skills, drive, and desire to take your career to the next step. Qualified candidates will have flexibility availability Monday - Saturday, atClient Service, Representative, Hospital, Public Health, Retail, Animal, Benefits

  • Client Acquisition Manager

    1 day ago

    Fort Myers, Florida, United States City Wide Facility Solutions Full time

    Drive Business Growth">Join our team at City Wide Facility Solutions as a Sales Executive and drive new business growth in a fast-paced, sales-driven environment. You will identify and qualify potential clients, initiate sales processes, build rapport, and close deals.We're looking for a highly motivated individual with a strong skill set for prospecting and...

  • Client Success Manager

    2 days ago

    Fort Myers, Florida, United States Gartner Full time

    Associates seek to understand and surface client's business priorities, breakdown challenges, and identify the most effective ways to support the client in making the right decisions for their business. They are responsible for onboarding clients, proving the concept of Gartner services, and stimulating client engagement of products that are used by large...

  • Electrical Service Manager

    16 hours ago

    Fort Myers, Florida, United States Powerhouse Home Service LLC Full time

    Job Description Job Description Electrical Service ManagerPowerHouse Home Services is looking for a DRIVEN LEADER who can MOTIVATE, TRAIN, and DRIVE our Electrical Service and Generator Service Team to maximize revenue, lead generation, and profitability This individual will work closely with the GM and Owner to coach technicians, enhance performance, and...