Bilingual Orthodontic Patient Coordinator

1 week ago

Forest Park, United States Franklin Dental & Braces - a Benevis company Full time
Overview:
Bilingual Orthodontic Patient Coordinator

Franklin Dental and Braces - Forest Park, GA
  • Full Time: Monday - Thursday 7:45am - 5:00pm
  • Bilingual required (English/Spanish)
  • Competitive Pay
  • Full Benefits

Work for a company that is truly making the world a happier place, one smile at a time At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves access to quality, affordable dental care. This mission drives everything we do. With over 3000 employees in offices across the country from clinical to support staff - we are united in our mission to create happy, healthy smiles through providing high quality dental care in a fun, compassionate environment. Are you ready to join us in creating our next million smiles? We have JUST the opportunity for you.

We are actively seeking an Orthodontic Patient Coordinator to join our team. Support our mission to providing excellent dental care in the community and help us create more smiles and memorable experiences.

Join a team that believes in teamwork and truly cares about their patients. Find your opportunity to make an impact:
  • Get out into your community -- participate in local events including school screenings, presentations and any opportunity to promote a positive image of us
  • Participate in morning huddles (hey, even ask to run one), let your peers know how much you appreciate them, highlight great examples of customer focus, collaboration etc.
  • Love working with kids (they make up 70% or more of our patient base)
Responsibilities:
  • The Orthodontic Patient Coordinator is responsible for providing quality customer service to patients and parents at check-in and check-out as well as responsible for verifying patient insurance eligibility and service limits.
  • Deliver quality and compassionate care to every patient
  • Greet parents and patients when they enter or leave the office
  • Check in for daily appointment
  • Ensure parents who are waiting are kept informed of the progress of their appointment or child
  • Maintain a clean and tidy waiting area and front desk area
  • Verify patient insurance eligibility prior to appointment
  • Ensure information is correct in the patient's Boomerang file
  • Ensure service limits are recorded and communicated with the Orthodontic Financial Coordinator prior to treating the patient
  • Ensure all patient files are ready (update patient records, verify insurance and service limits) before the patient's appointment
  • Coordinate with Ortho Financial Coordinator and Doctors to provide the opportunity for same day care to patients
  • Assist with meeting the Ortho financial targets by ensuring the schedules are full
  • Schedule follow-up, next appointment for all patients
  • Assist with routing referrals to appropriate doctor
  • Ensure pre-authorization processes are completed for approvals
  • Collect payments, post accordingly in practice management system
  • Confirm appointments for upcoming days
  • Answer incoming Ortho patient calls and assist with need or direct to another team member for help
  • Ensure Ortho patients are compliant with appointments and send the appropriate communication leading up to or including termination
  • Assist with maintaining spreadsheets or databases for tracking purposes, as needed or directed by OFC
  • Ensure all patient records are updated at the end of the day
  • Participate in local community affairs and events to include school screenings, presentations, events, and any opportunity to promote a positive image of us
  • Perform to the highest integrity by adhering to all government regulations, company standards, and company compliance programs
  • Verify, inform, and collect any out of pocket balances from patients, prior to patients being treated by the clinical team
  • Assist with other office duties as needed
Qualifications:
  • At least one year of customer service experience (preferably in healthcare, retail, restaurant or hospitality industry)
  • CPR/BLS Certification Required
  • Willing to travel in territory assigned to team
  • High focus on customer service and satisfaction
  • Must love working with children
  • Compassion and high level of service for our patients, parents and staff
  • Integrity, always doing the right thing
  • Dependable, reliable to be at work when scheduled
  • Attention to detail
  • Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines
  • Professional manner and appearance at all times
  • Computer skills: Microsoft office and Internet Explorer
  • Telephone skills: Proper telephone etiquette and information gathering skills

We Offer:
  • Competitive compensation
  • Quarterly bonuses based on Office performance
  • Comprehensive Benefits Package: Medical, Dental, Vision, 401K with match, flexible spending accounts, paid time off, company holidays and much more

We value teamwork, mutual respect and cooperation. We do not practice unlawful discrimination, including harassment or tolerate it in our workplace. What do we mean by discrimination? We mean that we do not discriminate on the basis of race, color, creed, religion, sex, national origin, age, citizenship, disability, sexual orientation or any other characteristic protected by federal, state, or local law.

  • Bilingual Orthodontic Patient Coordinator

    2 weeks ago

    Forest Park, GA, United States Franklin Dental & Braces - a Benevis company Full time

    Overview: Franklin Dental & Braces Position: Bilingual Orthodontic Patient Coordinator Full Time: Monday - Thursday 7:45am - 5:00pm *Bilingual required (English/Spanish)*Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that...

  • Bilingual Orthodontic Treatment Coordinator

    2 months ago

    Takoma Park, United States Pine Dentistry & Braces - a Benevis company Full time

    Overview: Pine Dentistry and Braces Position: Orthodontic Treatment Coordinator Full Time: Monday - Friday Bilingual required (Spanish Speaking) Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves...

  • Orthodontic Practice Coordinator

    3 weeks ago

    Forest Hills, New York, United States Alfa Dental Support, Inc. Full time

    We are seeking a highly skilled and detail-oriented Orthodontic Practice Coordinator to join our team at Alfa Dental Support, Inc. This full-time position offers a competitive salary of $22 per hour, with opportunities for growth and advancement.Job DescriptionThis role is responsible for ensuring the smooth operation of our orthodontic practice. The ideal...

  • Dental Patient Coordinator Specialist

    2 weeks ago

    Forest Park, Georgia, United States Franklin Dental & Braces - a Benevis company Full time

    About Franklin Dental & BracesFranklin Dental & Braces, a Benevis company, is a leading provider of high-quality dental care services. Our mission is to create happy, healthy smiles through providing excellent dental care in a fun and compassionate environment.We are actively seeking an Orthodontic Patient Coordinator to join our team. As a key member of our...

  • Southern Orthodontic Partners | Regional Director of Operations | overland park, ks

    3 weeks ago

    overland park, United States Southern Orthodontic Partners Full time

    Join Our Team: Regional Director of OperationsLocation: Overland Park, Kansas | Full-TimeAt Southern Orthodontic Partners, we’re a fast-growing, entrepreneurial company committed to providing exceptional orthodontic care. We offer our partner practices a range of resources to help them thrive, from business management support to marketing expertise. If...

  • Southern Orthodontic Partners | Regional Director of Operations | overland park, ks

    4 weeks ago

    overland park, United States Southern Orthodontic Partners Full time

    Join Our Team: Regional Director of OperationsLocation: Overland Park, Kansas | Full-TimeAt Southern Orthodontic Partners, we’re a fast-growing, entrepreneurial company committed to providing exceptional orthodontic care. We offer our partner practices a range of resources to help them thrive, from business management support to marketing expertise. If...

  • Gladwell Orthodontics Coordinator

    1 day ago

    Wake Forest, North Carolina, United States Gladwell Orthodontics Full time

    Job Overview:Gladwell Orthodontics is a dynamic and growing practice seeking a skilled Orthodontic Treatment Specialist to join our team.Key Responsibilities:The successful candidate will be responsible for:Developing and implementing treatment plans for patients.Scheduling and confirming appointments.Providing exceptional customer service to patients and...

  • Orthodontic Team Lead

    4 days ago

    Forest Park, United States Franklin Dental & Braces - a Benevis company Full time

    Overview: Orthodontic Team Lead Franklin Dental and Braces - Forest Park, GA location Full Time: Monday - Friday Previous experience in Dental Management required Competitive Compensation Full Benefits Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the...

  • Orthodontic Team Lead

    5 days ago

    Forest Park, United States Franklin Dental & Braces - a Benevis company Full time

    Overview: Orthodontic Team Lead Franklin Dental and Braces - Forest Park, GA location Full Time: Monday - Friday Previous experience in Dental Management required Competitive Compensation Full Benefits Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the...

  • Orthodontic Assistant

    3 weeks ago

    Highland Park, Illinois, United States Pippin Dental & Braces - a Benevis company Full time

    Pippin Dental & Braces - A Benevis Company OverviewWe are a leading provider of orthodontic services, dedicated to delivering exceptional patient care and creating happy, healthy smiles. Our team is united in our mission to provide high-quality dental care in a fun, compassionate environment.Job Title: Orthodontic AssistantWe are seeking an experienced...

  • Orthodontic Treatment Coordinator

    1 day ago

    Cedar Park, Texas, United States Castle Dental Full time

    Join Our Team: We are seeking a compassionate and organized Registered Orthodontic Dental Assistant to join our Castle Dental family. In this rewarding role, you will have the opportunity to make a meaningful difference in patients' lives by delivering high-quality care and supporting our dental professionals.Main Tasks:Administrative Support: Assist with...

  • Orthodontic Assistant Specialist

    2 weeks ago

    Takoma Park, Maryland, United States Pine Dentistry & Braces - a Benevis company Full time

    We are seeking an experienced Orthodontic Assistant to join our team at Pine Dentistry & Braces, a Benevis company. As an Orthodontic Assistant, you will play a vital role in providing exceptional patient care and supporting the dental team in delivering high-quality orthodontic services.Job Summary:The successful candidate will have experience working in an...

  • Orthodontic Assistant

    1 week ago

    Takoma Park, United States Pine Dentistry & Braces - a Benevis company Full time

    Overview: Orthodontic Assistant Pine Dentistry and Braces - Takoma Park, MD location Full Time: Monday, Tuesday, Wednesday, Friday Orthodontic Assistant Certification Required Competitive Compensation Comprehensive Benefits **$2,500 Sign on Bonus Offered** Work for a company that is truly making the world a happier place, one smile at a time! At...

  • Orthodontic Assistant

    1 week ago

    Takoma Park, United States Pine Dentistry & Braces - a Benevis company Full time

    Overview: Orthodontic Assistant Pine Dentistry and Braces - Takoma Park, MD location Full Time: Monday, Tuesday, Wednesday, Friday Orthodontic Assistant Certification Required Competitive Compensation Comprehensive Benefits **$2,500 Sign on Bonus Offered** Work for a company that is truly making the world a happier place, one smile at a time! At...

  • Orthodontic Assistant

    1 week ago

    Takoma Park, United States Pine Dentistry & Braces - a Benevis company Full time

    Overview: Pine Dentistry and Braces Position: Full Time Orthodontic Assistant *Ortho Asst Certification required* Sign on Bonus $2,500 Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves access to...

  • Orthodontic Assistant

    2 months ago

    Takoma Park, United States Pine Dentistry & Braces - a Benevis company Full time

    Overview: Pine Dentistry and Braces Position: Full Time Orthodontic Assistant Sign on Bonus $2,500 Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves access to quality, affordable dental care. This...

  • Orthodontic Assistant

    3 weeks ago

    Takoma Park, United States Pine Dentistry & Braces - a Benevis company Full time

    Overview: Pine Dentistry and Braces Position: Full Time Orthodontic Assistant *Ortho Asst Certification required* Sign on Bonus $2,500 Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves access to...

  • Regional Director of Operations

    4 weeks ago

    Overland Park, United States Southern Orthodontic Partners Full time

    Join Our Team: Regional Director of OperationsLocation: Overland Park, Kansas | Full-TimeAt Southern Orthodontic Partners, we’re a fast-growing, entrepreneurial company committed to providing exceptional orthodontic care. We offer our partner practices a range of resources to help them thrive, from business management support to marketing expertise. If...

  • Regional Director of Operations

    4 weeks ago

    Overland Park, United States Southern Orthodontic Partners Full time

    Join Our Team: Regional Director of OperationsLocation: Overland Park, Kansas | Full-TimeAt Southern Orthodontic Partners, we’re a fast-growing, entrepreneurial company committed to providing exceptional orthodontic care. We offer our partner practices a range of resources to help them thrive, from business management support to marketing expertise. If...

  • Senior Marketing Strategist for Orthodontic Practice

    2 weeks ago

    Florham Park, New Jersey, United States Zeifman Orthodontics Full time

    Marketing Specialist JobWe are seeking a skilled Marketing Specialist to join our team at Zeifman Orthodontics.About the RoleThis is a full-time position responsible for developing and implementing innovative marketing strategies to promote our services and brand.Key ResponsibilitiesDesign eye-catching print marketing materialsCreate engaging social media...