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restaurant general manager

1 month ago

Mt Vernon, Illinois, United States KFC Full time
Join the Tasty Chick'n KFC family and find a great career, because this is a place where great people work together in a great company. At Tasty Chick'n we realize the importance of every employee to the successful operation of our business, and genuinely want each employee to be successful and happy in their work. The Restaurant General Manager and the Assistant Unit Manager both play a key role in the operation of the restaurants, and have accountability for directing the daily operations of the of the restaurant, and ensuring compliance with company standards in all areas of operations. This includes, but is not limited to, product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of team members, financial accountability, ensuring that the highest quality products and services are delivered to each customer, and other duties as required or assigned.

This restaurant is owned and operated by Tasty Restaurant Group, a franchisee. To learn more about Tasty please visit www.TastyRG.com

We offer the following:
- Competitive starting salaries
- 401k with company match
- Medical, Dental, Vision, and Life Insurance Benefits
- Paid Vacations
- People First company culture
- Promote from within philosophy
- Comprehensive training program

Requirements:

- Creates value for shareholders through efficient operations, appropriate cost controls, and profit management
- Maintains highest level of Quality, Service, Cleanliness and Hospitality by personally spending time interacting with customers during peak hours and ensuring all menu items are available at all times
- Takes an active role in customer service and customer relations, monitors and corrects employee appearance, courtesy and suggestive selling techniques and takes part in company marketing efforts
- Controls day-to-day operations by tracking restaurant labor and products cost to meet targets; order food, paper and supplies, maintains proper inventory levels and controls waste, plans weekly schedule for restaurant employees; follows published procedures for receiving, preparing, holding, packing and serving products
- Maintains high level of productivity through effective recruiting, training and motivation of hourly employees
- Has routine preventative maintenance program in operation; checks, adjusts and makes minor repairs of restaurant equipment, building and grounds
- Prepares and submits required reports, uses approved projection techniques; cash control techniques and security measures
- Recruits, interviews, recommend hiring, disciplinary action, and termination of hourly restaurant employees and keeps required personnel and performance information; develops, motivates and effectively trains; maintains a safe work environment; champions recognition and motivation efforts
- Ensures OSHA, local health and safety codes, and company safety and security policy are met

The ideal candidate for the Restaurant General Manager and Assistant Unit Manager will possess:
- Dedication to providing exceptional customer service
- Good communication skills, strong interpersonal skills and conflict resolution skills
- Basic business math and accounting skills, and strong analytical/decision-making skills
- Basic personal computer literacy
- High School Diploma or GED preferred
- 1-4 years supervisory experience in either a food or retail environment, including Profit & Loss responsibility