P&C Business Partner

3 days ago

Kansas City, United States H&R Block Full time

Job Description:

JOB SUMMARY
Provides guidance to organizational leaders in resolving complex organizational and talent issues and proactively moving the business forward. Functions as a strategist responsible for analyzing situations, recommending an approach, and aligning services from other parts of the People & Culture (P&C) organization to deliver solutions as necessary.  
 
This role serves as the primary interface for leadership, connecting P&C service delivery to the organization’s long/short term business strategies. This role will collaborate with other P&C Business Partners to translate the overarching P&C strategy into something applicable at all levels. This role will require the application of broad-based P&C expertise, experience with organizational design and effectiveness, a high level of problem-solving capability, and the ability to immediately establish trust and effective working relationships. This role will deliver work that results in significant business impact while maintaining the highest possible P&C customer experience. 
 
Responsibilities 

  • Travel Requirement: This role requires up to 50% travel within the Eastern Market region to support various business needs and initiatives.
  • Research, develop and recommend comprehensive People & Culture strategies and programs to support assigned client group’s business objectives such as leadership development, performance management, succession planning, career development, etc..  Directs and monitors the implementation of key People & Culture initiatives. Ensures the consistent application and effectively communicates changes in P&C programs and  policies to client groups. Develops and maintains strategic partnerships with business leader(s).   
  • Serves as trusted advisor and thought partner for client group leaders.  Provides specific feedback about performance and develops coaching skills in others. Provide direct support to leadership to strengthen capabilities including 1:1 coaching, group team dynamics, new leader assimilations and general leadership training. 
  • Participates in workforce planning process. Anticipates organizational leadership needs and aids in instituting change initiatives. Helps managers with staffing analysis, restructuring design, and reorganization implementation as needed.
  • Reinforces communication regarding P&C policy and procedures.  Responds to requests for information and prepares reports, as required.
  • Partners with the Associate Relations Center to address associate concerns and lead complex investigations.  Partners with client group leaders to execute plans to improve associate engagement.
About H&R Block...

H&R Block’s purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We’ve been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we’ve grown to have approximately 12,000 offices throughout the United States and around the world.

We are a people company first and a tax company second. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it’s how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it’s all those things, and much more.

H&R Block is committed to diversity and inclusion and is proud to be an equal opportunity employer. We consider qualified applicants regardless of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. All qualified applicants are welcomed and encouraged to apply.

It would be even better if you also had...
  • Three years of supervisory experience to include all aspects of coaching, counseling and reviewing performance.
  • Certification through the Society of Human Resources Management (PHR or SPHR) or MBA
What you'll bring to the team...Education:
  • Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience.
Work Experience:
  • 8 years Minimum related work experience
  • Experience interpreting and developing company policies and procedures of intermediate complexity.
  • Experience supporting administration of problem resolution and performance management programs.
  • Ability to work in a fast-paced, team environment; flexible, supportive and adaptive to changes in direction, priorities and job duties.
  • Demonstrated decision making, analytical and problem-solving skills.
  • Demonstrated ability to influence and solid coaching skills.
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