Manager Equipment Finance Collections
2 weeks ago
This position Manages the Collections Department team within Equipment Finance. Works closely with Senior Management to ensure Servicing performance and Operational strategies are aligned with the Organization Competitive Path. Recognizes operational improvements opportunities and effectively communicates suggestions with identified solutions and business values. Sets goals, plans for development, provides on-going support, feedback, and coaching, as well as conducts mid-cycle and year-end performance discussions and reviews with direct reports.
Responsibilities:- Operations Oversight - Leads collection team(s) and provides guidance to supervisors and seniors. Monitors and measures Key Performance Indicators, Service Level Agreements, and work volume to develop standards, improvements, or changes to workflows and resource allocation. Participates in staff resourcing and capacity planning along with decision-making. Monitors Customer Complaint Case Management to resolve account or service issues. Guides the team on determining the root cause; selecting and explaining the best solution; expediting correction or adjustment; following up to ensure timely resolution and to provide the best customer experience.
- Managerial Functions - Assesses daily work for accuracy, process improvements, and efficiencies. Maintains detailed documentation on associate performance and supervisory actions. Manages the performance of assigned staff, including coaching, mentorship, training, and staff evaluations. Maximizes department achievements by providing professional development.
- Business Support - Supports the development of internal procedures, policies, and work processes to achieve operational goals. Maintains a strong knowledge of Equipment Finance Business and Operations including policies and procedures, risk and controls and collection programs. Interfaces with other departments in the organization to execute business strategies and to ensure the collections teams are prepared to support business needs. Involved in Initiatives and establishes strong working relationships with Sales, Originations, Technology and Finance departments to find best solutions and anticipate customer needs. Proactively seeks ways to optimize performance by seeking coaching, supporting Bank initiatives, and leveraging tools to enhance efficiency.
- Bachelor's Degree and 4 years of experience in Leadership, Portfolio Analysis, Collections OR High School Diploma or GED and 8 years of experience in Leadership, Portfolio Analysis, Collections
- Preferred Area of Experience: Advanced knowledge with Microsoft Suit and Operating Systems
-
Senior Equipment Finance Collections Specialist
3 weeks ago
Macclenny, United States First Citizens Bank Full timeOverview: This position provides administrative and collection activities to the Equipment Finance Division. Performs a full range of collection activities including addressing escalations and concerns to find solutions and performs high complexity tasks. Collaborates on the prompt and accurate resolution of business operations, collections, or technical...
-
Senior Equipment Finance Collections Specialist
3 weeks ago
Macclenny, United States First Citizens Bank Full timeOverview: This position provides administrative and collection activities to the Equipment Finance Division. Performs a full range of collection activities including addressing escalations and concerns to find solutions and performs high complexity tasks. Collaborates on the prompt and accurate resolution of business operations, collections, or technical...
-
Equipment Finance Collections Specialist I
5 days ago
Macclenny, Florida, United States First Citizens Bank Full timeOverview:This position provides administrative and collection activities to the Equipment Finance Division. Performs a full range of collection activities on delinquent accounts including addressing concerns, negotiating for resolution, while providing a customer centric approach to mitigate delinquency and losses.Responsibilities:Outbound/Inbound Calls -...
-
Collections Specialist III
3 weeks ago
Macclenny, United States First Citizens Bank Full timeOverview: The Equipment Finance Collections Specialist III conducts a full range of collection activities on delinquent accounts; addressing customer concerns, negotiating for resolution, and providing a customer-centric approach while mitigating delinquency and losses. The Collections Specialist III may provide training for less experienced specialists on...
-
Business Office Manager
2 weeks ago
Macclenny, United States MacClenny Nursing & Rehab Center Full time**Benefits for a Business Office Manager**: - Full benefits, paid time off, 401k, life insurance, tuition reimbursement, free CEUs, mentor bonuses, employee perks, AND MORE! - Major growth opportunities for our staff - Caring culture and environment **Responsibilities of a Business Office Manager**: - Responsible for overseeing the accounts receivable...
-
Shift Manager
1 month ago
Macclenny, United States Taco Bell Full timeShift Manager Macclenny, FL Shift Manager Taco Bell is looking for people who love serving customers, have experience in the restaurant industry and want to be a part of a great restaurant company! With us you can build a great career while providing fast, fun and friendly service to our customers. This is the perfect place for you to learn, grow and...
-
Shift Manager
3 weeks ago
Macclenny, United States Taco Bell Full timeShift Manager Macclenny, FL Shift Manager Taco Bell is looking for people who love serving customers, have experience in the restaurant industry and want to be a part of a great restaurant company! With us you can build a great career while providing fast, fun and friendly service to our customers. This is the perfect place for you to learn, grow and...
-
Shift Manager
4 weeks ago
Macclenny, United States Taco Bell Full timeShift Manager Taco Bell is looking for people who love serving customers, have experience in the restaurant industry and want to be a part of a great restaurant company! With us you can build a great career while providing fast, fun and friendly service to our customers. This is the perfect place for you to learn, grow and succeed! What's in it for you? ...
-
Construction Project Manager
1 week ago
Macclenny, United States Axis Management Inc. Full time**Job Overview**: **Responsibilities**: - Plan and oversee construction projects from start to finish - Review project plans and blueprints - Ensure project is completed within budget and on time - Prepare cost estimates, budgets, and work timetables - Interpret and explain contracts and technical information to workers and other professionals - Report on...
-
Vocational Instructor Iii
3 weeks ago
Macclenny, United States Florida Department of Children & Families Full timePeople First Link: Requisition No: 830689 Agency: Children and Families Working Title: VOCATIONAL INSTRUCTOR III - 60009523 Pay Plan: Career Service Position Number: 60009523 **Salary**: $32,760.00 - $39,312.00 Annually **Total Compensation Estimator Tool** **The Florida Department of Children and Families (DCF) **isthe state of Florida’s social...
-
Portfolio Management Officer II
3 weeks ago
Macclenny, United States First Citizens Bank Full timeOverview: This position has daily involvement in risk management activities required to successfully manage a large portfolio of commercial lease transactions combining $6 billion in assets sourced from equipment manufacturers and value-added resellers or directly solicited from end user customers. Actively participate in portfolio management activities...
-
Portfolio Management Officer II
6 days ago
Macclenny, United States First Citizens Bank Full timeOverview: This position has daily involvement in risk management activities required to successfully manage a large portfolio of commercial lease transactions combining $6 billion in assets sourced from equipment manufacturers and value-added resellers or directly solicited from end user customers. Actively participate in portfolio management activities...
-
Pipe Crew Foreman
1 month ago
Macclenny, United States Phillips & Jordan, Inc. Full timePhillips & Jordan, Inc. (P&J), a Phillips Infrastructure Holdings, Inc. company, is a certified woman-owned, heavy civil and power infrastructure contractor established in 1952. P&J is a proven innovator, a proven leader, and a proven solution in the industry. We have built a reputation for taking on some of the most challenging, difficult projects and...
-
Team Member
3 weeks ago
Macclenny, United States Taco Bell Full timeTeam MemberTaco Bell is looking for people who love serving customers, and want to be a part of a great restaurant company! With us you can earn/save for those thing you want, build a great career, and provide fast, fun and friendly service to our customers. This is the perfect place for you to learn, grow and succeed!What's in it for you? Employee free meal...
-
Team Member
4 weeks ago
Macclenny, United States Taco Bell Full timeTeam MemberTaco Bell is looking for people who love serving customers, and want to be a part of a great restaurant company! With us you can earn/save for those thing you want, build a great career, and provide fast, fun and friendly service to our customers. This is the perfect place for you to learn, grow and succeed!What's in it for you? Employee free meal...
-
Sports Associate
2 months ago
Macclenny, United States YMCA of Florida's First Coast Full timeCoordinates, supports, and assists with various aspects of youth clinic programs. This includes but is not limited to basketball, flag football, soccer, softball, tumbling and volleyball. Essential Functions: 1. Foster a positive and inclusive learning environment. 2. Ensure the safety and well-being of all participants during practice and games. 3....
-
Sports Associate
3 weeks ago
Macclenny, United States YMCA of Florida's First Coast Full timeCoordinates, supports, and assists with various aspects of youth clinic programs. This includes but is not limited to basketball, flag football, soccer, softball, tumbling and volleyball. Essential Functions: 1. Foster a positive and inclusive learning environment. 2. Ensure the safety and well-being of all participants during practice and games. 3....
-
Service Technician
3 weeks ago
Macclenny, United States Hot Spring Spas by Spas Etc Full timeJob DescriptionJob DescriptionWe are seeking a Service and Delivery Technician to join our team! You will service, repair, install and deliver portable hot tubs. Hours are Monday - Friday 8am - 5pm.Responsibilities:· Deliver, install, repair and maintain portable hot tubs· Troubleshoot and repair hot tubs· Perform routine preventative maintenance·...
-
Nurse Practitioner
4 weeks ago
Macclenny, United States CVS Health Full timeNurse Practitioner (NP)Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal...
-
Nurse Practitioner
3 weeks ago
Macclenny, United States CVS Health Full timeNurse Practitioner (NP)Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal...