Aquatics & Park Services Senior Supervisor

4 weeks ago

Marietta, United States White Water Atlanta Full time

What's In It For You
Free tickets for your family & friends
Promotion opportunities
Scholarship opportunities
Exclusive employee parties, events, giveaways, discounts, and more
Free access to Atlanta area attractions and other regional theme parks
Job and Career Building Skills
Flexible scheduling

Job Summary:
Assist the OPS Manager/fellow Managerials with the management and day-to-day operation of the Aquatics and Park Service Department.

Reports To:
Operations Manager

Inquire for Pay Rate

Responsibilities Include:

  • Coordinates, plans, and conducts Training and In-Service Training of all Supervisors, Lead Guards, Life Guards, and Ride Attendants, to be consistent with the standards set by both Six Flags and Ellis & Associates.
  • Direct supervision of Leads and the general supervision of the Park Service Team Members including guest interaction, restroom cleanliness, midway detailing, safety, back areas, daily inspections, disciplinary action, and employee incentives.
  • Development of departmental leadership schedules and department duty shifts
  • Manage and maintain departmental auditing programs
  • Working with departmental schedulers to oversee team member schedules
  • Ensuring Guest First Standards are being followed and enforced
  • Working with Guest Relations to field and resolve any guest concerns
  • Maintaining high throughput standards at all aquatic’s attractions
  • Assist in formulating action plans and analyze data/trends to drive continuous performance improvements and incident reduction
  • Maintain and records documentation of the policies set forth by both Six Flags and Ellis & Associates
  • Conduct daily audits on restrooms, midways, and our team members to ensure we are providing a friendly, clean, and safe environment.
  • Responsible for the Operations Warehouse (cleanliness, organization, inventory).
  • Mentors all aquatics and park service team members to achieve their goals through positive communication, encouragement, and coaching
  • All other duties as assigned

 

The ideal candidate should possess:

  • Minimum of 3 years of progressive aquatics and/or park service leadership experience
  • Must be 18 or older
  • Ellis & Associates Special Facilities Instructor License, or the ability to gain license within 6 months
  • Excellent written and verbal communication skills
  • Enthusiastic and positive attitude to achieve Guest First Standards
  • Strong attention to detail
  • Ability to work a flexible schedule to include nights, weekends, holidays, and during shoulder months
  • Ability to walk and stand for long periods of time
  • Ability to lift and carry up to 75 pounds
  • Ability to operate a motor vehicle and a forklift

 

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