Global Security Operations Center Officer

3 weeks ago

Santa Clara, United States Securitas Inc. Full time
GSOC Security Officer

We help make your world a safer place.

Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients.

ESSSENTIAL FUNCTIONS:

  1. Monitoring Access Control & Camera Systems
  2. Address Access Control Alarms via Access Control Systems & Cameras
  3. Dispatch Physical Security Officer(s)
  4. Make email and/or telephone notifications as described in GSOC Protocols
  5. Modify Access Control badges per approved requests
  6. Address mission critical equipment alarms as described in GSOC Protocols
  7. Make notification and requests concerning facility life preservation systems
  8. Identify and Log Access Control malfunctions
  9. Coordinating Emergencies:
  10. Reporting & Communications:
  11. General Service:
    • The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
  • Coordinate Emergency incidents with Physical Security Officers
  • Understand and execute Emergency GSOC Protocols
  • Coordinate & communicate with First Responders
  • Participate in regular training and scenario-based security drills
  • Compile daily GSOC activities into daily shift reports
  • Accurately ensure detailed shift pass-downs are issued and followed
  • Compile monthly, quarterly, and annual GSOC statistical data
  • Author Incident Reports as described in GSOC Protocols
  • Complete security equipment and provide Access Control & Camera audit & testing forms
  • Ensure GSOC Supervisor is aware of all global security operations
  • Answer telephone calls and provide security services coordination
  • Use radio to dispatch and track Security Officer / Security Receptionist calls for requests
  • Complete general employee Service Requests
  • Complete requests for Facilities Service
  • Be aware of all global events and their schedules
  • Be aware and ready to provide special requests for events and employees
  • Understand and execute general service GSOC Protocols
  • Perform GSOC related projects and tasks as requested by the GSOC Supervisor and/or Corporate Security Manager
  • Maintain a clean and orderly GSOC facility
  • Comply with LinkedIn's company policies


  • All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
  • Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
  • In performing functions, duties or tasks,employees are requiredto know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
  • All functions, duties or tasks are to be carriedout in an honest, ethicaland professional manner,and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.


MINIMUM QUALIFICATIONS AT ENTRY:

Additional qualifications may be specified and receive preference, depending upon the nature of the position.

MINIMUM HIRING STANDARDS:

  • Must be at least 18 years of age.
  • Must have a reliable means of communication.
  • Must have a reliable means of transportation.
  • Must have the legal right to work in Ireland.
  • Must have the ability to speak, read, and write English.
  • Must have a High School Diploma or equivalent.
  • Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.


EDUCATION/EXPERIENCE:

  • Proficient in Word, Excel, Gmail, and other Google products such as Google Docs
  • Prior GSOC experience recommended
  • Experience working in a fast-paced environment with the ability to change gears quickly
  • Ability to communicate professionally and effectively via telephone and email
  • Ability to interact with all levels of employees and visitors
  • Highly organized and able to manage time wisely
  • Must have a sense of urgency and follow through
  • Ability to develop and maintain professional working relationships with co-workers and peers
  • Must pass drug and criminal background check provided by supplier


CERTIFICATES, LICENSES, REGISTRATION:

  • California Security Guard license.
  • Training Certification and CPR/AED/First Aid Training Certification preferred.


COMPETENCIES (as demonstrated through experience, training, and/or testing):

  • Strong understanding of instructional design principles, learning and development strategies, and methods of delivery for training programs at all organizational levels.
  • Ability to present training material and facilitate training programs and sessions articulately, confidently, and with ease.
  • Effective organizational skills and extremely high attention to detail.
  • Effective time management in order to deliver projects on-time and that meet expectations.
  • Ability to receive direct or indirect instruction in written, oral, diagrammatic, or schedule form; act upon such instruction and partner with stakeholders for clarification when needed.
  • Competent writer; exhibits knowledge of spelling, grammar, and punctuation.
  • Experience working in a fast-paced, detail-oriented workplace where judgment and professionalism were necessities.
  • Capably work under pressure while maintaining a professional image and approach with both internal and external customers.
  • Ability to create and revise documentation with a variety of stakeholders.
  • Ability to quickly learn and utilize new technologies as required and demonstrated ability to quickly learn unfamiliar areas of business.
  • Ability to interact effectively at all levels and across diverse cultures.
  • Strong understanding of adult learning principles and suitable training techniques.
  • Ability to manage the work of others and lead a team using project management skills and strategies.
  • Strong ability to adapt personal style and working approach to audience as needed.
  • Basic understanding of security services and operations.


WORKING CONDITIONS (Physical/Mental Demands):

With or without reasonable accommodation, a candidate must have the physical and mental capacity to effectively perform all essential functions described. In addition to other demands, the demands of the job include:

  • Close vision, distance vision, and ability to adjust focus.
  • May be required to use a vehicle for the performance of duties.
  • May be required to work in an active construction environment.
  • Required abilityto adjust scheduleand working hours regularly when necessary to meet operational needs.
  • Required ability to handle multiple tasks concurrently.
  • Ability to maintain composure when dealing with authorities, executives, clients, staff and the public; occasionally under conditions of urgency and in pressure situations.
  • Required ability to handle multiple tasks concurrently.
  • Handling and being exposed to sensitive and confidential information.
  • Keyboarding, basic computer usage and operating controls.
  • Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing multiple floors of stairs; walking up inclines and on uneven terrain.
  • Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
  • Frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds.
  • Depending upon assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others.


EOE/M/F/Vet/Disabilities ● PPO #14827

#AF-PSIL

About Us

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

About the Team

Our Company Mission:

Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values:

Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance:

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.

Helpfulness:

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

  • Global Security Operations Center Operator

    5 days ago

    Santa Clara, United States GardaWorld Full time

    Job Description GardaWorld - Security Services Global Security Operations Center Operator - Now Hiring! *Must have at minimum of experience as a GSOC operator* Please include your most up to date GSOC resume with you application. You've got the right skills. What you need is the right opportunity to unleash your potential. We agree, and we're hiring! Every...

  • Global Security Operations Center Operator

    2 days ago

    Santa Clara, United States GardaWorld Full time

    Job Description GardaWorld - Security Services Global Security Operations Center Operator - Now Hiring! *Must have GSOC operator experience *Please include your most up to date GSOC resume with you application. You've got the right skills. What you need is the right opportunity to unleash your potential. We agree, and we're hiring! Every day is different at...

  • Global Security Operations Center Manager

    3 weeks ago

    Santa Clara, California, United States Palo Alto Networks Full time

    Job SummaryThe Global Places and Security Program Manager will play a critical role in the Global Security Operations Center (GSOC) and Technical Security Programs alignment. This position will be responsible for implementing an AI-augmented GSOC digital transformation platform, establishing cross-functional data pipelines, and optimizing critical event...

  • Security Officer- Corporate campus

    3 weeks ago

    Santa Clara, United States GardaWorld Security Services U.S. Full time

    Job Description:GardaWorld – Security ServicesSecurity Officer - Corporate campus – Now Hiring!Preferably has one year of security experience in a corporate setting. Please include your most up to date security resume.*Must have a clean driving record*You’ve got the right skills. What you need is the right opportunity to unleash your potential. We...

  • Global Places and Security Program Manager

    4 weeks ago

    Santa Clara, California, United States Palo Alto Networks Full time

    Job DescriptionPalo Alto Networks is seeking a highly skilled Global Places and Security Program Manager to join our team. As a key member of our Global Security Operations Center (GSOC), you will be responsible for implementing initiatives identified by the program Director, including the implementation of an AI-augmented GSOC digital transformation...

  • Event Security Specialist for San Jose Convention Center

    3 weeks ago

    Santa Clara, California, United States IPS Security Full time

    Job SummaryIPS Security is seeking a highly motivated and detail-oriented Event Security Specialist to join our team at the San Jose Convention Center. As a key member of our security team, you will be responsible for ensuring the safety and security of our clients and their guests.Key ResponsibilitiesProvide exceptional customer service and maintain a...

  • Global Places and Security Program Manager

    3 weeks ago

    Santa Clara, California, United States Palo Alto Networks Full time

    About the RoleWe are seeking a highly skilled Global Places and Security Program Manager to join our team at Palo Alto Networks. As a key member of our Global Security Operations Center (GSOC), you will play a critical role in implementing initiatives identified by the program Director.The successful candidate will be responsible for implementing an...

  • Event Security Specialist for San Jose Convention Center

    3 weeks ago

    Santa Clara, California, United States IPS Security Full time

    Company OverviewIPS Security is a leading security provider in California, Nevada, and Florida, with a 15-year history of delivering exceptional security services to top festivals and venues. Our commitment to excellence is reflected in our core mission: ensuring the safety of our clients and their guests through the provision of highly trained...

  • Office Coordinator

    2 weeks ago

    Santa Clara, United States Insight Global Full time

    Insight Global is seeking an Office Coordinator to oversee the operations of our offices located in Santa Clara. In this role, you will serve as the main point of contact for all office-related needs, such as managing vendors, coordinating internal and external office events, and working closely with property management. This candidate will also focus on...

  • Security Officer

    4 weeks ago

    Santa Rosa, United States V Force Security Full time

    Job Description One of the most professional private security organizations in California, VForce Security, has an immediate Security Officer job opportunity. VForce Security is excited to offer applicants job security, excellent pay and career opportunities. Specific Duties and Essential Functions: Perform security patrols of designated areas on foot or in...

  • Unarmed Security Officer

    2 weeks ago

    Santa Ana, United States Steadfast Security Full time $17

    Unarmed Security Officers needed in OC. We are seeking an Unarmed Security Officer to become an integral part of our team in the following OC citiesWHITTIER, SANTA ANA, COSTA MESA, MISSION VIEJO, SAN JUAN CAPISTRANO AND OTHER OC CITIES Responsibilities:Monitor premises to prevent theft, violence, or infractions of rules.Warn violators of premise rules and...

  • Office Coordinator

    7 days ago

    Santa Clara, United States Insight Global Full time

    Company: Confidential (Fintech Leader)Title: Office CoordinatorLocation:Santa Clara, CA (fully onsite)Length: 13 monthsInterviews: 2 Round Interviews (Virtual & In-Person)Pay Rate: $24 - 28.50/hrOpenings: 1Start Date: ASAP JOB DESCRIPTIONWe are seeking an Office Coordinator to oversee the operations of our Santa Clara, CA office for a rapidly growing...

  • Software Engineering Manager, Security

    1 week ago

    Santa Clara, United States Microsoft Full time

    OverviewMicrosoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft's expanding Cloud Infrastructure and responsible for powering Microsoft's "Intelligent Cloud" mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365,...

  • Armed Security Officer

    4 weeks ago

    Santa Ana, California, United States MX2 Global Protection INC Full time

    Job OverviewMX2 Global Protection INC is seeking a highly skilled Armed Security Officer to join our team. As a key member of our security team, you will be responsible for ensuring the safety and security of our premises.Key Responsibilities:Conduct thorough patrols of assigned premises to identify and mitigate potential security risksMonitor and respond to...

  • Transportation Security Officer

    4 weeks ago

    Santa Fe, New Mexico, United States Transportation Security Administration Full time

    Job SummaryAs a Transportation Security Officer with the Transportation Security Administration, you will play a critical role in ensuring the safety and security of air travelers and the aviation system. Your responsibilities will include operating various screening equipment and technology to identify dangerous objects in baggage, cargo, and on passengers,...

  • Security Officer

    4 weeks ago

    Santa Clara, California, United States Allied Universal® Full time

    Job OverviewAllied Universal, a leading security and facility services company, is seeking a skilled Security Officer to join their team. As a Security Officer, you will be responsible for ensuring the safety and security of clients' facilities, acting as a visible deterrent to crime and detecting and reporting suspicious activities.Key...

  • Security Officer

    2 months ago

    Santa Fe, United States Securitas Security Services USA Full time

    Security Officer We offer a full benefits package, PTO, weekly pay, and more! Location: Santa Fe, NM Rate: $22.00/ Hour We are looking for top notch individuals who can create a safe and secure environment for our clients and their guests by deterrin Security Officer, Officer, Security, Customer Service

  • Security Officer

    2 months ago

    Santa Fe, United States Securitas Security Services USA Full time

    Security Officer We offer a full benefits package, PTO, weekly pay, and more! Location: Santa Fe, NM Rate: $22.00/ Hour We are looking for top notch individuals who can create a safe and secure environment for our clients and their guests by deterrin Security Officer, Officer, Security, Customer Service

  • Security Officer

    4 weeks ago

    Santa Ana, California, United States Star Pro Security Full time

    Job Title: Security OfficerJob Summary:Star Pro Security is seeking a vigilant and reliable Security Officer to ensure the safety and security of our premises. The ideal candidate will be responsible for monitoring access, conducting security checks, and responding to any security-related incidents.Key Responsibilities:Conduct regular security checks and...

  • Security Officer

    3 weeks ago

    Santa Barbara, California, United States Security Guards of America Full time

    Job SummarySecurity Guards of America is seeking a highly skilled and reliable Security Officer to join our team. As a Security Officer, you will be responsible for ensuring the safety and security of our premises and personnel. This is a challenging and rewarding role that requires strong communication and problem-solving skills.ResponsibilitiesPatrol...