Resident Experience Specialist BTR

2 weeks ago

Auburndale, United States BH Full time

Job Details



Level Experienced


Job Location Erikson Park - Auburndale, FL


Position Type Full Time 30-40 hours per week




Salary Range $18.00 - $21.00 Hourly


Travel Percentage Road Warrior


Job Shift Day - including weekends



Resident Experience Specialist BTR
At BH Management Services, we are committed to creating value. We acquire, improve, and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BH understands that great customer service is what keeps residents satisfied and that great service comes from engaged, happy and well-trained team members. In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Works "Best Workplaces for Women." BH was also ranked in 2018 and 2020 as one of the "Best Workplaces for Millennials. In addition, in 2019, BH was named to the 100 Best Workplaces for Diversity. We continue to recognize that we are only as strong as each individual employee, and we value our employees by providing a strong benefit package:


3 Weeks of Paid Time Off
Medical/ Dental/ Vision
401(k) + company match
Birthday Paid Day Off
BH Gives Back (Paid Volunteer Time Off)
12 Paid Holidays
BH Paid Leave
Sabbatical
Education Reimbursement
Employee Assistance Program



Qualifications
*This is a split position between Erikson Park, Lilac Pointe & Nexus at Overbrook*

The Resident Experience Specialist of Build to Rent is responsible for all leasing activities in accordance with company policies and Fair Housing guidelines; resolving resident issues timely; providing prompt and professional service to internal and external customers; handling various office duties including, but not limited to, assisting with event and leasing marketing campaigns, providing assistance as needed regarding housing materials. The resident experience specialist BTR is a Hybrid/Traveling remote position but will work at multiple sites and run between three and six communities simultaneously.

Essential Job Functions:


Provides effective customer service to all prospective tenants, current residents, and property staff by utilizing in-depth knowledge of the community/communities and its functions.
Responsible for ensuring the daily marketing, administrative, and financial operation of the property under the direction of the community manager build to rent.
Maintains information concerning construction projects, rehab upgrades, amenities, facilities, services, and activities for the community/communities.
Inspects all pre-leased homes prior to resident scheduled move in date: coordinate all changes regarding resident move outs.
Communicate with residents regarding needs and periodically follow up on completed service requests.
General office administrative duties, including answering phones, emails, written correspondence, and managing incoming mail for the community/communities.
Assist with leasing job duties, including touring prospective residents and preparation of lease agreements and process the paperwork for the approval of the community manager - BTR, as directed to meet business needs.
Other duties as assigned.


 

Minimum Qualifications/Skills:


High School Diploma/GED
Ability to travel a minimum of 60%
Excellent customer service, interpersonal skills, and professional demeanor
Basic computer knowledge/office equipment skills
Excellent attention to detail, organizational/multi-tasking skills
Excellent communication skills
Ability to thrive in a fast-paced environment
Ability to work with a diverse group of people and customers
Demonstrated sales and closing skills
A valid drivers license may be required
Where required by law, must have state leasing license or ability to obtain the required license(s) within the timeframe required by law.


 

Work Schedule: Generally 8am-5pm or 9am-6pm, Monday-Friday (will vary based on property needs).

 

BH/B.HOM is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH/B.HOM a better place to work and live.

  • Skilled Nursing Care Specialist

    6 days ago

    Auburndale, Massachusetts, United States IntelyCare Full time

    Job Title: Skilled Nursing Care SpecialistEarn an estimated $44.85-$58.10 per hour as a Skilled Nursing Care Specialist with IntelyCare. Enjoy a flexible schedule and benefits such as health insurance, paid time off, and retirement savings.This role requires providing compassionate nursing care to residents in post-acute facilities. Key responsibilities...

  • Nurse Care Specialist

    6 days ago

    Auburndale, Massachusetts, United States IntelyCare Full time

    About the RoleWe are seeking a skilled Nurse Care Specialist to join our team at IntelyCare in Auburndale, MA. As a valued member of our staff, you will have the opportunity to work in post-acute care facilities and make a positive impact on the lives of our patients.CompensationThis role offers an estimated hourly salary range of $50-$65, providing a...

  • Refrigeration Maintenance Specialist

    6 days ago

    Auburndale, Florida, United States Cutrale Citrus Juices USA, Inc. Full time

    Cutrale Citrus Juices USA, Inc. is looking for a Refrigeration Maintenance Specialist to perform preventative maintenance, repairs, and installations on our facility's ammonia refrigeration and boiler system.The successful candidate will have a strong understanding of refrigeration processes and principles, as well as experience with hand and power tools....

  • Refrigeration System Specialist

    3 weeks ago

    Auburndale, Florida, United States Cutrale Citrus Juices USA, Inc. Full time

    Job TitleRefrigeration System Specialist Company OverviewCutrale Citrus Juices USA, Inc. is a leading manufacturer of high-quality citrus juices and beverages.We are seeking an experienced Refrigeration System Specialist to join our team in maintaining and repairing our ammonia refrigeration system. Job DescriptionThe successful candidate will be responsible...

  • Caregiver Support Specialist

    7 days ago

    Auburndale, Massachusetts, United States The Price Center Full time

    Job Title:Caregiver Support SpecialistJob Overview:We are seeking a compassionate and dedicated Caregiver Support Specialist to provide direct care and skill training to individuals in a residential setting.Key Responsibilities:Provide personal care, medication administration, and implement approved treatment plans.Assist with daily living activities,...

  • Clinical Care Specialist

    3 weeks ago

    Auburndale, Massachusetts, United States Metrowest Medical Center Full time

    Metrowest Medical Center is seeking a highly skilled Clinical Care Specialist to join our Emergency Department team. As a key member of our team, you will be responsible for providing direct clinical patient care and supervising staff to ensure high-quality, safe, and appropriate nursing care.The ideal candidate will have a bachelor's or master's degree in...

  • Family Medicine Specialist

    2 weeks ago

    Auburndale, Florida, United States BayCare Medical Group Full time

    At BayCare Medical Group, we are seeking an experienced Family Medicine Specialist to join our team in Auburndale, Florida. This is a unique opportunity to work with a talented group of physicians providing care to patients ages 2+.The ideal candidate will have a minimum of two years experience as an Advanced Practice Provider, with exceptional communication...

  • Geriatric Therapy Specialist, Auburndale FL

    7 days ago

    Auburndale, Florida, United States Sobe Innovative Rehab Full time

    Company OverviewSobe Innovative Rehab is a leading provider of outpatient therapy services in the Auburndale, FL area. Our team of experts is dedicated to delivering top-notch care and results for our geriatric clientele.We believe in the power of proactive preventative approach, which enables our patients to thrive and experience a more successful...

  • Personal Care Specialist

    3 weeks ago

    Auburndale, Florida, United States All Ways Caring HomeCare Full time

    Job Description:We are seeking a dedicated and compassionate Personal Care Specialist to join our team at All Ways Caring HomeCare. As a Personal Care Specialist, you will play a vital role in providing individualized care to clients in the comfort of their own homes.Responsibilities:Assist clients with daily activities, including meal preparation,...

  • Technical Support Specialist

    6 days ago

    Auburndale, Florida, United States good2grow Full time

    **Job Description:** We are looking for a highly motivated Technical Support Specialist to join our team. This role will provide technical assistance to production staff, troubleshoot equipment issues, and develop solutions to improve efficiency and productivity.About us: good2grow is a children's beverage company based in Atlanta, Georgia. Our mission is to...

  • Debt Management Specialist

    4 weeks ago

    Auburndale, Massachusetts, United States American Consumer Counseling Center Full time

    About the JobAs a Debt Management Specialist at American Consumer Counseling Center, you will play a vital role in helping financially distressed clients achieve financial stability and peace of mind.The ideal candidate will have strong interpersonal skills and a passion for providing personalized financial guidance to clients over the phone. In this...

  • Hospice Care Coordinator RN Specialist

    4 weeks ago

    Auburndale, Florida, United States Chapters Health System Full time

    Are you a compassionate and dedicated Registered Nurse looking for a challenging role where you can make a meaningful impact on patients' lives? We are seeking an experienced RN to join our team as a Hospice Care Coordinator RN Specialist at Chapters Health System.About the RoleIn this critical position, you will play a vital role in ensuring that our...

  • Freelance Delivery Specialist

    4 weeks ago

    Auburndale, Massachusetts, United States DoorDash Full time

    Unlock your earning potential with DoorDash's flexible delivery opportunities.About the RoleWe're seeking motivated individuals to join our team of independent contractors as freelance delivery specialists. As a Dasher, you'll have the freedom to choose your own hours and delivery locations while earning money on your terms.Earning Potential:The estimated...

  • Material Delivery Specialist

    2 weeks ago

    Auburndale, Florida, United States Transforce Full time

    Job Title: Material Delivery SpecialistAbout Us:Raymond Building Supply, a Division of US LBM Holdings, LLC, is a leading supplier of specialty building materials in southwest Florida. With multiple locations across the state, we operate custom millwork, wall panel and truss manufacturing facilities.Job Summary:We are seeking an experienced CDL Driver to...

  • Entry Level Vehicle Service Specialist

    6 months ago

    Auburndale, United States Metrolube Enterprises Full time

    Description Entry Level Vehicle Service Specialist What You'll Do:As an entry-level vehicle service specialist, you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. Through our award-winning training program, you will learn to change oil, check and refill...

  • Senior Business Finance Specialist

    1 week ago

    Auburndale, Florida, United States Citizens Bank & Trust Full time

    About the RoleCitizens Bank & Trust is committed to delivering exceptional financial services to our customers. As a Senior Business Finance Specialist, you will play a critical role in supporting this goal by analyzing financial data, developing credit analyses, and collaborating with Loan Officers to drive business growth.This is an exciting opportunity to...

  • Nurse Care Specialist

    3 weeks ago

    Auburndale, Massachusetts, United States IntelyCare Full time

    Are you looking for a fulfilling nursing career with the flexibility to control your schedule? We have an exciting opportunity for a Licensed Practical Nurse (LPN) in Auburndale, MA. With IntelyCare, you can enjoy competitive pay, benefits, and a truly flexible schedule that allows you to live a full and balanced life.Company OverviewAt IntelyCare, we...

  • Aesthetic Care Specialist

    3 weeks ago

    Auburndale, Florida, United States Ultra Cryo & Recovery Full time

    Company Overview:Ultra Cryo & Recovery is a family-owned and operated full-service cryotherapy wellness and recovery center dedicated to promoting healthy, natural healing with concierge service.We offer a range of services including cryotherapy, EMS body contouring, injection therapies, and weight loss solutions in a relaxing and educational environment.Our...

  • Vehicle Service Specialist

    4 weeks ago

    Auburndale, Florida, United States Valvoline Instant Oil Change Full time

    **Job Overview**Valvoline Instant Oil Change is seeking an entry-level vehicle service specialist to join our team. In this role, you will play a critical part in ensuring the safety of our guests on the road by providing top-tier customer service and performing preventative maintenance services for their vehicles.As a member of our team, you will have the...

  • Healthcare Professional

    1 month ago

    Auburndale, Florida, United States Ultra Cryo & Recovery Full time

    About UsAt Ultra Cryo & Recovery, we are dedicated to providing a unique and holistic approach to healthcare. Our team of experts is committed to helping our clients achieve optimal wellness through the latest cryotherapy technologies.About the JobWe are seeking a highly skilled and compassionate Medical Assistant to join our team as a Cryotherapy...