Quality Assurance Lead

4 days ago


Heath, United States Samuel, Son & Co (USA), Inc. Full time

Job DescriptionKey Responsibilities:
Leadership: Lead and mentor a team of Quality Technicians, promoting a high-performing team culture. Define and drive the testing strategy and ensure its successful execution across all projects. Allocate tasks and resources, track team progress, and ensure on-time project delivery. Provide feedback and training to production staff on quality procedures and standards, ensuring proper understanding of quality expectations.

Test Planning & Execution: Observing and analyzing manufacturing processes to identify potential quality issues and recommend process improvements. Execute manual and automated tests to ensure that products meet the required standards. Identify, track, and report defects/bugs, working with operations and engineering to ensure timely resolution.

Process Improvement: Establish, maintain, and continuously improve QA processes. Working closely with production teams, engineers, and management to identify and address quality concerns. Identify areas for continuous improvement and improve testing and production scrap accuracy. Conduct regular quality audits to ensure adherence to company quality management systems, industry standards, and safety standards.

Reporting & Communication: Provide clear, concise, and timely reports on testing progress, issues, scrap, and test results to stakeholders and management. Maintain detailed records of inspection findings, non-conformance reports, and corrective action plans, including data analysis and reporting to management. Investigating quality issues to determine underlying causes and implement corrective actions to prevent recurrence. Participate project planning to contribute to continuous improvement. Communicate defects, test results, and quality metrics to ensure transparency with the operation team and management.

Working Conditions / Physical Requirements: Quality Department but frequently exposed to light manufacturing conditions and extreme temperatures. Steel toed boots, hard hat, cut resistant sleeves, safety glasses and earplugs are required when present on the manufacturing floor. Traveling may be required for customer visits.


Experience/ Education Requirements: Education: Associate degree or higher preferred, and/or 2-3 years of inventory or quality experience. Skills: Working knowledge of Microsoft Office, ability to create spreadsheets, and evaluation reports

About UsAt Samuel, we believe every team member brings unique and valuable skills, experiences and knowledge to our thriving business - enabling us to build on over 167 years of success in the metals industry. We offer countless opportunities for our team members to develop and grow in their careers, empower them to make decisions on the job and be a part of driving positive change - within our organization and in the communities where we live and work. If you're seeking an inclusive, supportive and welcoming workplace to make your mark and grow your career, we have the programs, culture and opportunities to make it happen. We're stronger together. At Samuel we believe in a culture of equality. Respect and integrity are at our core. We are committed to building and embracing a diverse workforce and creating an environment that is open and inclusive for everyone. Samuel is an Equal Opportunity Employer. In the United States, we utilize E-Verify.About the Team At Samuel Packaging Systems Group, we are committed to providing our customers with innovative, high quality, cost-effective packaging systems, supplies and solutions. Our technical expertise takes customers' packaging and unitizing requirements from the initial concept to advanced CAD engineering through to fabrication, installation and maintenance. Our comprehensive in-house research and engineering capabilities, modern manufacturing plants and responsive customer service teams provides customers complete packaging and unitizing solutions.



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