Rooms Controller
4 days ago
Additional InformationFull-Time, Pay: $22.39-$27.99/hourJob Number24214123Job CategoryRooms & Guest Services OperationsLocationWaikoloa Beach Marriott Resort & Spa, 69-275 Waikoloa Beach Drive, Waikoloa Village, Hawaii, United States, 96738VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Coordinate tasks and work with other departments. Serve as a departmental role model. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None The pay range for this position is $22.39 to $27.99 per hour. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.
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Rooms Controller
3 days ago
Waikoloa, United States Marriott International, Inc Full timeRooms Controller (Full-Time) at Marriott International, Inc summary: The Rooms Controller at Waikoloa Beach Marriott Resort & Spa is responsible for managing room assignments based on guest preferences and handling the check-in and check-out processes. This role involves confirming reservations, adjusting billing, and ensuring guest satisfaction by...
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Rooms Controller
7 days ago
Waikoloa Village, United States Marriott International, Inc Full timeRooms Controller (Full-Time) at Marriott International, Inc summary: The Rooms Controller at Waikoloa Beach Marriott Resort & Spa, responsible for assigning rooms based on guest preferences and coordinating check-in procedures, ensures a smooth arrival experience for guests. This non-management role involves verifying reservations, adjusting billing, and...
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Rooms Controller
4 days ago
Waikoloa, United States Marriott International, Inc Full timeAdditional Information Full-Time, Pay: $22.39-$27.99/hour Job Number 24214123 Job Category Rooms & Guest Services Operations Location Waikoloa Beach Marriott Resort & Spa, 69-275 Waikoloa Beach Drive, Waikoloa Village, Hawaii, United States, 96738 VIEW ON MAP Schedule Full Time Located Remotely? N Position TypeNon-Management POSITION SUMMARYAssign room...
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Rooms Controller
2 days ago
Waikoloa, United States Marriott International, Inc Full timeAdditional Information Full-Time, Pay: $22.39-$27.99/hour Job Number Job Category Rooms & Guest Services Operations Location Waikoloa Beach Marriott Resort & Spa, 69-275 Waikoloa Beach Drive, Waikoloa Village, Hawaii, United States, 96738VIEW ON MAP Schedule Full Time Located Remotely? N Position TypeNon-ManagementPOSITION SUMMARYAssign room according to...
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Rooms Controller
2 hours ago
Waikoloa, United States Marriott International, Inc Full timeAdditional InformationFull-Time, Pay: $22.39-$27.99/hourFind out more about this role by reading the information below, then apply to be considered.Job Number24214123Job CategoryRooms & Guest Services OperationsLocationWaikoloa Beach Marriott Resort & Spa, 69-275 Waikoloa Beach Drive, Waikoloa Village, Hawaii, United States, 96738VIEW ON MAPScheduleFull...
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Rooms Controller
4 hours ago
Waikoloa, United States Marriott International, Inc Full timeAdditional InformationFull-Time, Pay: $22.39-$27.99/hourJob NumberJob CategoryRooms & Guest Services OperationsLocationWaikoloa Beach Marriott Resort & Spa, 69-275 Waikoloa Beach Drive, Waikoloa Village, Hawaii, United States, 96738VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARYAssign room according to guest...
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Rooms Controller
3 days ago
Waikoloa Village, United States Marriott International, Inc Full timeAdditional InformationFull-Time, Pay: $22.39-$27.99/hourJob Number24214123Job CategoryRooms & Guest Services OperationsLocationWaikoloa Beach Marriott Resort & Spa, 69-275 Waikoloa Beach Drive, Waikoloa Village, Hawaii, United States, 96738VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Assign room according to...
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Rooms Controller
4 days ago
Waikoloa Village, United States Marriott International, Inc Full timeAdditional InformationFull-Time, Pay: $22.39-$27.99/hourJob Number24214123Job CategoryRooms & Guest Services OperationsLocationWaikoloa Beach Marriott Resort & Spa, 69-275 Waikoloa Beach Drive, Waikoloa Village, Hawaii, United States, 96738VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Assign room according to...
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Rooms Controller
3 days ago
Waikoloa Village, United States Marriott International, Inc Full timeAdditional InformationFull-Time, Pay: $22.39-$27.99/hourJob Number24214123Job CategoryRooms & Guest Services OperationsLocationWaikoloa Beach Marriott Resort & Spa, 69-275 Waikoloa Beach Drive, Waikoloa Village, Hawaii, United States, 96738VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Assign room according to...
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Rooms Controller
2 days ago
Waikoloa Village, United States Marriott International, Inc Full timeAdditional InformationFull-Time, Pay: $22.39-$27.99/hourJob Number24214123Job CategoryRooms & Guest Services OperationsLocationWaikoloa Beach Marriott Resort & Spa, 69-275 Waikoloa Beach Drive, Waikoloa Village, Hawaii, United States, 96738VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Assign room according to...
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Rooms Controller
3 days ago
Waikoloa Village, United States Marriott International, Inc Full timeAdditional InformationFull-Time, Pay: $22.39-$27.99/hourJob Number24214123Job CategoryRooms & Guest Services OperationsLocationWaikoloa Beach Marriott Resort & Spa, 69-275 Waikoloa Beach Drive, Waikoloa Village, Hawaii, United States, 96738VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Assign room according to...
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Rooms and Guest Services Coordinator
2 days ago
Waikoloa, Hawaii, United States Marriott International, Inc Full timeAbout the Job:As a Rooms Controller with Marriott International, you will play a critical role in ensuring that our guests receive exceptional service and have a memorable stay with us. Your primary responsibility will be to assign rooms based on guest requests and preferences, while also ensuring that all necessary documentation is completed accurately and...
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Rooms Controller
4 days ago
Waikoloa Village, Hawaii, 96738, Hawaii, United States Marriott International, Inc Full timeAdditional InformationFull-Time, Pay: $22.39-$27.99/hourJob Number24214123Job CategoryRooms & Guest Services OperationsLocationWaikoloa Beach Marriott Resort & Spa, 69-275 Waikoloa Beach Drive, Waikoloa Village, Hawaii, United States, 96738VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Assign room according to...
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Guest Services Coordinator
16 hours ago
Waikoloa, Hawaii, United States Marriott International, Inc Full timeAbout the RoleAs a Rooms Controller with Marriott International, Inc., you will play a crucial role in delivering exceptional guest experiences by ensuring that room assignments meet their preferences and expectations.You will be responsible for pre-registering designated guests, preparing key packets, and coordinating check-in procedures for arriving...
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Hospitality Services Manager
17 hours ago
Waikoloa, Hawaii, United States Marriott International, Inc Full timeJob OverviewThe Rooms Controller at Marriott International is responsible for ensuring seamless guest experiences by managing room assignments, handling check-in and check-out processes, and addressing guest requests and inquiries.Key Responsibilities:Confirm reservations and cancellations, adjusting billing as needed to ensure accurate rates.Review...
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Hotel Operations Manager
16 hours ago
Waikoloa, Hawaii, United States Marriott International, Inc Full timeAbout the RoleWe are seeking a highly skilled Rooms Controller to join our team at Marriott International, Inc. As a key member of our hospitality team, you will be responsible for ensuring seamless check-in and check-out processes for our guests.Your primary objective will be to assign rooms according to guest preferences and requests, while also...
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Security and Loss Prevention Lead
1 day ago
Waikoloa, Hawaii, United States Marriott International, Inc Full timeJob OverviewWe are seeking an experienced Security and Loss Prevention Lead to join our team. As a key member of our security department, you will be responsible for ensuring the safety and security of our guests and employees.">ResponsibilitiesPatrolling all areas of the property to secure rooms and assist guests with room access.Conducting emergency...
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Proactive Property Security Manager
7 days ago
Waikoloa, Hawaii, United States Marriott International, Inc Full timeJob SummaryThe Loss Prevention Supervisor is a vital role within Marriott International, Inc., responsible for ensuring the security and safety of our properties. This position involves proactive measures to prevent losses, as well as swift response to any incidents that may occur.Key ResponsibilitiesPatrol all areas of the property, securing rooms and...
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Loss Prevention Security Manager
1 day ago
Waikoloa, Hawaii, United States Marriott International, Inc Full timeCompany OverviewMarriott International, Inc is a hospitality company that operates a portfolio of brands across the globe. With over 100 beautiful properties in gateway cities and distinctive resort locations, Marriott Hotels strive to elevate the art of hospitality.">Job SummaryWe are seeking an experienced Loss Prevention Supervisor to join our team. As a...
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Full-Time Housekeeping Staff
4 days ago
Waikoloa, United States Hilton Grand Vacations Full timeJob DescriptionEnjoy making people feel welcome and providing a clean and comfortable living space for our owners and guests? We are looking for a housekeeper to join our team. Help bring vacation dreams to life by performing daily cleaning duties on an assigned slate of rooms. If you enjoy making people feel welcome and being part of a phenomenal team...
