Product Manager, Consultant
3 weeks ago
Your Role
The Digital Enterprise Growth team is continuing to reimagine our digital broker products to make it easy for brokers to do business with Blue Shield of California. The Product Manager, Consultant will report to the Director, Digital Growth & B2B Experience. In this role, you will leverage expertise in Product Management and industry knowledge to articulate a compelling vision for the future of our online tools for our Brokers, Employers, and Shopping Consumers.
Your Work
In this role, you will:
Partner with business stakeholders to meet shared business objectives, collaborating daily with UX, Development, and QA resources on the Agile Team
Collaborate with colleagues on Product Management and Agile Best Practices
Lead the ideation process to identify new and innovative ways to make complex health care products easy to understand and purchase online
Deliver high-quality experiences to end-users at a product level
Align user needs with company objectives to achieve product outcomes
Utilize and synthesize qualitative and quantitative data to continuously drive product improvements
Collaborate and build strong relationships across departmental teams, with the development team, and internal and external stakeholders for the success of your product
Drive User Experience (UX) research and design to craft high quality, engaging user experiences
Develop product roadmap by achieving alignment with key stakeholders and execute to achieve aligned outcomes
Determine and analyze KPIs at a product level to establish digital experience success, failures, and next steps through iteration
Articulate business goals, strategies, and logic across internal and external teams
Structure strategic conversations and contribute to product strategy development
Create and deliver clear and compelling presentations to the appropriate audience
Independently convey product thought leadership clearly through written and verbal communication
Provide appropriate context to inform and influence executive stakeholders. Write detailed user stories and acceptance criteria covering multiple user-types
Participate and engage in agile ceremonies; facilitate those required for product artifacts as they support product outcomes
Participate and actively engage in resolving agile team blockers and conflicts in a timely manner
Utilize product management tools to create, manage, and prioritize agile team backlog
Utilize tools for basic analytics to inform product decisions and show measurable outcomes of product releases
Utilize various discovery methods to create product context for data driven product opportunities
Telecommuting within normal commuting distance of the office is permitted but must come to the office when needed
Your Knowledge and Experience
Requires bachelor’s degree (or foreign equivalent) in Computer Science, Information Systems, or related field and at least 5 years of post-baccalaureate experience in product management or digital sites
Requires at least 5 years of experience as a Product Manager, Consultant or other role in Information Technology
Requires at least 3 years of experience working in digital analytics and reporting
Requires at least 3 years of experience working with Agile and Scrum
Requires at least 3 years of direct experience working with digital self-service sites
Requires at least 3 years of Healthcare IT experience
Requires at least 3 years of experience using HTML, PHP, MySQL, Java, Jira, MS Visio, SAP MM, Selenium IDE, Insomnia SOAP UI, and SDLC
Pay Range:
The pay range for this role is: $ 128627.00 to $ 178200.00 for California.
Note:
Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.
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