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C/S & Finance Manager

2 months ago

Nashville, United States Hertz Full time

A Day in the Life:
Manage retail business including sales process, finance, and sales team.  Assist in the management of all other store processes as needed and support omni-channel sales.
Salary: 43,888.00 per annum 
What You’ll Do:

Sales

Meet and exceed sales targets
Manage and lead the sales team

Including scheduling, interviewing, hiring, and performance management

Drive strong CRM metric accountability
Achieve KPI targets
Support Digital Retailing initiatives, including Rent2Buy


 

Finance

Ensure completion of Finance deal packages
Promptly follow up on all missing documents and pending deals 
Work with Sales Consultants on finance processing and metrics
Support the Finance and Insurance process and performance


 

Store Management

Achieve high customer service score (NPS)

Train Sales Staff in customer interaction and processes

Oversee store management as the second highest employee at location
Support inventory and reconditioning processes
Pricing of cars as needed
Support omni-channel sales
Monitor Store and ICC (Internal Audit Checklist) compliance
Manage employee, consumer and vendor issues as needed

Including concerns and complaints with Car Sales Leadership and HR



What We’re Looking For:

3 years’ experience in Car Sales
Experience in auto dealership or auto financing preferred
1 year of management experience
High school diploma or equivalent experience in car sales management
Ability to collaborate with internal and external stakeholders across multiple functions and locations
Ability to influence
Flexible and adaptable; ability to work effectively in ambiguous situations 
Excellent verbal and written communication skills  
Results driven, ability to make decisions and help solve problems
Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team.
Ability to drive process and organizational change.
Ability to motivate teams and keep a positive attitude in a fast-paced environment.
Ability to work under minimal supervision with a goal-oriented mindset.
Ability to see the big picture and leverage critical thinking and decision-making skills.
Excellent organization, time management, delegation, and prioritization skills.
Courageous leadership and accountability.

 
What You’ll Get:

Up to 40% off the base rate of any standard Hertz rental?? 
Paid Time Off
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts –Theme Park Tickets, Gym Discounts & more

 The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

 

US EEO STATEMENT 

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. 


Individuals are encouraged to apply for positions because of the characteristics that make them unique. 


EOE, including disability/veteran