Under immediate direction, provides exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.* Follow the established policies in accordance with the bank and the supervisor's direction* Accountable for the personal achievement of monthly new account production as assigned by upper management* Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations* Receive cash and checks for deposit, verify amounts, and look for check endorsements* Examine cash carefully to guard against acceptance of counterfeit checks and identification* Enter transactions into computer and issue customer receipts* Sell and prepare money orders, cashiers checks, bank-to-bank wires, savings bonds, travelers' checks and certificates of deposit* Process western union wires and cash advances* Cross-sell bank services and products* Provide bank services to a diverse customer base, including a large Spanish speaking population* Approval limits will be based upon level of authority* Perform other tasks requested by supervisors as they relate to the bank and its functions
Environmental and Physical Requirements:* Required to stand or walk for extended periods of time dependent upon branch location* Ability to work in a high volume, stressful and noisy environment* Operate a computer and other office machinery* Ability to lift up to 25 lbs
FCBI is an equal opportunity employer.Requirements* Six months of accountable cash handling/transaction management in a retail or customer service environment* Successful completion of the FCBI Step Program for internal employees* Must be able to get along with co-workers and work effectively in a team environment.* Must be able to work a flexible schedule including evenings, weekends, and holidays.* Schedules are prepared based on business need and subject to change at any time.* High school diploma, high school equivalency or currently attending high school* At least 18 years of age* Must successfully pass background investigation according to company policy