Medical Receptionist

1 week ago


Baltimore, United States Mercy Medical Center Full time

SummaryNow offering a $1,500 sign on bonus for Medical Office Specialist New HiresEffective April 1, 2024 and expires December 1, 2024. Applicable only for MA & MOS positions in the Centers of Excellence and Maryland Family Care practices, of which this role applies to.ResponsibilitiesThe Medical Receptionist is responsible for greeting and registering patients when they enter the practice. They play a pivotal role in a positive patient experience, as they are the first person a patient will come in contact with when scheduling an appointment or arriving to the office.The Patient Service Associate is responsible for all front desk operations, which include, but are not limited to:Scheduling patientsAnswering phonesScanning medical recordsTriage patient phone calls for severity/importanceCollection of insurance information and verification or benefitsCharge entry and payment posting.Every employee is expected to support the goals and mission of Mercy Medical Center, in particular, the commitment to providing all patients easy access to high quality care, service and value. Mercy requires that all employees uphold its mission, including confidentiality of all patient and financial information and treating all patients with dignity and compassion. RequirementsHigh School Diploma or GEDA minimum of one year experience, preferrably in a medical office setting.May be required to travel to satellite offices



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