Quality Assurance Supervisor

6 days ago

North Kingstown, United States General Dynamics Electric Boat Full time

OverviewThe Quality Assurance Supervisor for Submarine Manufacturing and Outfitting at Quonset Point is a key leadership position responsible for overseeing all aspects of quality assurance to ensure the safety of Electric Boat personnel, as well as the integrity and reliability of submarine systems and components. This critical position ensures that quality standards are consistently upheld throughout the production, directly contributing to the operational readiness and success of the submarine fleet.As the Quality Assurance Supervisor, you will lead a team of inspectors, guiding them in performing inspections, identifying risks, and implementing corrective actions. You will be responsible for maintaining a culture of accountability and continuous improvement, ensuring that all work meets the highest standards of safety and compliance with industry and regulatory requirements.This role is central to safeguarding the lives of submarine crews and ensuring the success of providing a quality product to the United States Navy. Your oversight will ensure that any defects, non-conformances, or safety hazards are addressed promptly and effectively, preventing potential failures in high-stakes environments. The position requires a deep understanding of inspection processes, rigorous attention to detail, and the ability to lead teams in high-pressure, technically demanding environments.Collaboration is key in this role. You will work closely with engineering, certification, and production teams to ensure that quality assurance practices are integrated into every phase of submarine development. As a supervisor, you will also mentor and develop your team, ensuring they are equipped with the skills, knowledge, and resources to carry out their duties effectively and with the highest level of precision.The Quality Assurance Supervisor not only ensures compliance but also plays a vital role in setting the quality standards for the organization. Your leadership will be instrumental in driving process improvements, maintaining proficiency, increasing efficiency, and upholding the organization's commitment to excellence in every aspect of submarine construction. This role demands a leader with an uncompromising commitment to integrity, safety, and technical excellence.Responsibilities include but are not limited to the following:
Lead Quality Assurance Team: Supervise, mentor, and develop a team of inspectors and quality assurance personnel, ensuring adherence to quality standards and best practices.
Oversee Inspection Processes: Coordinate and monitor inspections of submarine systems, components, and equipment to ensure compliance with safety, procedures, and operational standards.
Ensure Safety and Compliance: Enforce strict adherence to safety protocols and industry regulations (e.g., NAVSEA, ISO, etc.), ensuring all operations meet quality requirements.
Risk Management: Identify potential risks, defects, or non-conformances, and implement corrective actions to prevent safety hazards or operational failures.
Process Improvement: Lead continuous improvement initiatives to enhance efficiency, quality, and safety within submarine operations. Contributed to the potential enhancement of QA procedures and protocols.
Collaboration: Work closely with engineering, certification, and production teams to resolve quality issues quickly, ensuring QA practices throughout all phases of submarine production.
Documentation and Reporting: Ensure accurate and detailed record-keeping for all inspections, corrective actions, and quality-related activities.
Training and Development: Provide training and guidance to QA staff and other teams on quality assurance standards, safety protocols, and requirements.
Audit Coordination: Oversee internal and external quality audits, ensuring that the organization meets all requirements. Address audit findings and implement corrective measures.
Root Cause Analysis: Lead investigations (DLS/TLS/AIs) into defects or failures, conduct root cause analysis, and develop corrective and preventive actions to prevent recurrence.
Team Performance Monitoring: Track and evaluate the performance of the QA team, ensuring that inspection proficiency and quality goals are consistently met.
Leadership and Decision-Making: Provide leadership in QA-related decision-making, ensuring that quality and safety are never compromised for the sake of time or cost.

QualificationsRequired:
2+ years of related professional experience within a Quality Assurance/Control program
Certified in one NDT discipline, at a minimum. i.e. MT, PT, ET
Proven knowledge and understanding of SUBSAFE, DSS-SOC, and FBW programs
High School Diploma/GED
Willingness to work extended shifts and light business travel
Knowledge of Electric Boats learning management system
Availability to work all shifts
Ability to work at heights, tightly confined spaces and in extreme weather conditions
Ability to obtain and maintain a secret security clearance at a minimum

Preferred:
Previous supervisory/leadership experience
Non-NDT Certification(s)
Knowledge of shipboard assemblies, installations, components, and structures
NACE Certified
MDU training
Vocational, Technical and Community Colleges or Apprentice programs
Previous related military/Navy experience highly desirable

Skills
Strong ability to lead and motivate a team
Ability to identify non-conformances, and potential risks.
Strong analytical skills for troubleshooting issues
Deep understanding of quality assurance practices
Excellent verbal and written communication skills
Ability to work closely with cross-functional teams
Drive continuous improvement initiatives to enhance quality, efficiency, and safety.
Confidence in making sound, timely decisions
Proficiency in identifying root causes of quality issues
Strong ability to mentor and develop a team
Skilled in setting clear expectations and holding team members accountable
Basic mathematical skills
Proven satisfactory performance with Quality Assurance documents
Ability to interpret technical manuals, shipyard procedures, test documents, blueprints, and diagrams

Physical QualificationsClimbing, Color Vision, Crawling, Heavy Lifting, Kneeling, Light Lifting, Medium Lifting, Pulling, Pushing, Reaching, Stooping, Twisting Environmental AttributesAcids or Alkalis, Cold, Dry, Dusty, Fumes, Hot, Inside, Noise, Oily, Outside, Wet

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