General Manager

7 days ago


Menominee, United States KFC Full time

Do you want to be a part of a dynamic and growing industry with over 200,000 restaurants in the U.S.?Yum Brands, a leader in the industry, owns nearly 60,000 restaurants globally, including over 30,000 KFC locations worldwide, along with Taco Bell, Pizza Hut, and The Habit Burger Grill. As the world's largest restaurant company, Yum Brands opens a new restaurant approximately every two hours. Mitra QSR is one of the Largest KFC Franchise Organizations in the Country. Come join us and experience the Mitra family culture and build a rewarding career with ample opportunities for growth and financial success.COMPANY INTRODUCTIONAt Mitra QSR: Our genuine passion for service, honesty, and growth drives us. This passion has helped us grow from one store in Texas to 180 stores in 15 states, making us the third-largest KFC franchisee in the U.S.Our Journey and Growth: We enjoy every step, committed to learning and adapting in this fast-changing worldOur Belief and Commitment: We believe skills can be taught, but passion comes naturally. Our job is to provide the best resources and training for your success and career growthOur Leadership and Team: Our operating leadership team brings 25+ years of experience in KFC/Taco Bell and 10+ years at Mitra QSR, supported by 30+ Area Leaders with an average tenure of over 8 years with usWHY JOIN US?Family-Oriented Company CultureGreat Working Hours (No breakfast and typical restaurant close by 11pm)Employee Recognition ProgramsCommunity Involvement OpportunitiesCompetitive Compensation and BenefitsBonus EligibilityPaid Time Off401k with Company MatchHealthcare and Wellness ProgramsEmployee DiscountsEducation and OpportunitiesKFC Scholarships up to $20,000 for college or trade schoolTuition-Free Degree fully funded by the KFC FoundationCareer AdvancementJOB SUMMARYAs a Restaurant General Manager at Mitra QSR, you will be trusted with overseeing three key areas of our business:Our Employees: You will oversee day-to-day operations, nurture, grow, and retain your team, and build a culture of excellent customer serviceOur Customers: Your team will take pride in delivering great food with a smile, served quickly in a clean restaurant. As a Quick Service Restaurant (QSR), speed and quality are our prioritiesOur Restaurants: Maintain high standards for cleanliness, equipment, and overall operations to ensure a safe and efficient environmentROLE EXPECTATIONSCreate a Positive Environment: Foster a positive and collaborative workplace where everyone feels valuedMentor and Inspire: Lead and inspire your team to ensure customers get the best serviceDeliver Great Service: Ensure guests have great experiences with friendly service, cleanliness, and quality foodMaintain Standards: Keep the restaurant clean and well-maintained, including equipment and overall operationsManage Finances: Understand and manage the restaurant's Profit and Loss (P&L) statementEnsure Compliance: Follow all laws and regulations and adhere to Brands/Mitra standards and policiesSKILLS AND QUALIFICATIONSServant Leader: Success depends on the team's successMentor and Coach: Effectively mentors and coaches team membersLearner Mindset: Enjoys learning and improving processesCustomer Service Focused: Prioritizes delivering excellent customer service and great productsOrganized: Great time management skillsFinancial Acumen: Basic understanding of financesOwnership Mindset: Takes responsibility for business outcomesREQUIREMENTSMinimum of 2 years of Restaurant General Management experience, preferably in Quick Service RestaurantsEffective communication skillsMust be at least 18 years old with valid U.S. IDMust pass a criminal background check and be able to work with minorsMust be flexible with work hours, including weekends and holidays, to meet business needsAbility to stand for lengthy periods and lift up to twenty-five poundsReliable transportation to and from workBe willing to have fun and be part of the Mitra cultureJoin us at Mitra QSR and be part of a team where your passion fuels our success



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