Program Specialist

4 weeks ago


Stockton CA, United States Department of Veterans Affairs Full time

VA Northern California Health Care System (VANCHCS) is a Level 1b facility with an integrated health care delivery system. The health system is comprised of a medical center in Sacramento, a rehabilitation and extended care facility in Martinez, and ten outpatient clinics. These outpatient clinics are McClellan, Mather, Yuba City, Fairfield, Chico, Redding, Yreka, Stockton, Modesto, and Sonora.
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Remote job
Telework eligible
Travel Required
Relocation expenses reimbursed
Permanent -
* Full-time -
* Service
0301 Miscellaneous Administration And Program
* Security clearance
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
* Suitability/Fitness
* Help
Federal employees - Competitive service
Current or former competitive service federal employees.
* Federal employees - Excepted service
Current excepted service federal employees.
Excepted Service (i.e. Videos
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Responsible for coordination and support of Telehealth and Mental Health clinical operations, both synchronous and asynchronous, to include clinic set-up, telehealth coordination, and provider training.
* The TCC supports the Facility Telehealth Coordinator (FTC) with initiatives, management, and training related to clinical Telehealth and Mental Health Service operations.
* Serves as the point of contact for both outpatient and inpatient referrals requiring Telehealth services and is responsible for new Telehealth clinic set-up. Develops programs and processes to ensure telehealth modalities are timely, efficient, and appropriate to the needs of the patient.
* Manages, confirms, and coordinates telehealth services for inpatients and outpatients.
* Ensures that Telehealth clinics have necessary resources (e.g. tale-presenter, scheduling procedures, space).
* Serves as an administrative point of contact for clinical and scheduling aspects of Mental Health applications, encounters, and consults.
Work Schedule: Full Time, Monday-Friday, 8:00 am -4:30 pm
Telework: Ad-hoc
Virtual: This is not a virtual position.
Position Description/PD#: Program Specialist (Telehealth Clinical Coordinator)/PD02578-O
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required
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Selective Service Registration is required for males born after 12/31/1959
* Selected applicants will be required to complete an online onboarding process
* Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
* Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.
An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Examples of specialized experience would typically include, but are not limited to: Requires considerable knowledge of medical terminology due to the technical nature of the language utilized with understanding of processes for admissions, discharges, transfers, and continuing care. Extensive knowledge and ability to apply computer high-level computer skills which involve utilization of various programs to include but not limited to various VA websites,
data bases, and Microsoft Office programs. (This experience must be well documented in your resume.). To qualify based on education for this grade level you must have successfully completed a Master's degree or 2 full years of progressively higher level graduate education leading to such a degree in a major field of study related to the work of the position which provided the knowledge, skills, and abilities necessary to perform the duties of this position. (NOTE: TRANSCRIPTS MUST BE SUBMITTED WITH THE APPLICATION MATERIALS. You must have an combination of specialized experience and education beyond bachelors degree. [NOTE: TRANSCRIPT(S) MUST BE SUBMITTED WITH APPLICATION MATERIAL. Project Management
* Peace Corps, AmeriCorps) and other organizations (e.g., spiritual; community; student; Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Physical Requirements: The work may involve some degree of physical effort in testing, installing, and operating equipment. The incumbent may be subjected to stressful situations, as video teleconferencing and telemedicine systems can require immediate responses to unpredictable problems. Work hours may vary at times to accommodate clinical staff on irregular shifts. Work is primarily sedentary.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. Management may use any one or any combination of these methods to fill the position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.



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