Hospital Leader on Duty

5 days ago

Katy TX, United States Petco Full time

Create a healthier, brighter future for pets, pet parents and people

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet.

  • We love all pets like our own
  • We’re the future of the pet industry
  • We’re here to improve lives
  • We drive outstanding results together
  • We’re welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco.

** Up to $3,000 Sign-On Bonus for experienced Veterinary Professionals**

Position Purpose:

The Hospital Leader On Duty provides excellent veterinary care to our full-service hospital patients and phenomenal customer care to their owners. The Hospital Leader On Duty represents the mission and values of Petco to all pets and pet parents. Our Hospital Leader On Duty sets the tone with the technical and customer support partners in the hospital, and is responsible, like all partners, for fostering cohesion and motivation within the team.

Essential Job Functions: The Hospital Leader on Duty must be able to perform all of the following duties and responsibilities w ith or without reasonable accommodation.

  • Greet clients and patients arriving for appointments and escort them into an exam room, obtain weight and vital signs (temperature, pulse, respirations, pain score, body condition score) and record in the electronic medical record. HLODs will collect thorough patient histories and document the patient visit in the EMRs. Assist doctors with appointments (routine and emergency), surgery, dentistry, and euthanasia, under supervision from the veterinarian and the credentialed Veterinary Technicians.  

  • Perform patient restraint, obtain and process laboratory samples, handle and dispense medications at the direction of the veterinarian and help maintain the electronic medical record.  

  • Monitor and answer telephone lines, route calls appropriately, schedule appointments, provide client education, relay test results to doctor and clients, maintain and update client/patient records.  

  • Help prepare patients for surgical and dental procedures and assist doctor and/or veterinary technician in anesthetizing patients. Under supervision of the veterinarian and/or veterinary technician HLOD will maintain patients safely under anesthesia while monitoring vital parameters, help monitor patients during recovery and prepare them for hospital discharge or transfer to an overnight care facility.  

  • Under supervision of the veterinarian and/or veterinary technician, perform in-hospital treatments for sick patients including giving injectable and oral medications as well as intravenous fluid therapy; keep patients clean, watered, and fed (when indicated and directed by doctor), safely walk canine patients when necessary for elimination.  

  • Training of new staff members and general dissemination of knowledge as required.  

  • Keep hospital environment neat and clean; perform regular cleaning of environment based on necessity as well as based on a pre-determined maintenance schedule.

  • Empowered to one task in hospital-Inventory ordering, Scheduling, etc.

  • Monitor and assuming the task answering the practice phone and routing calls appropriately

  • Schedule appointments, when necessary, from callers or visitors to the practice.

  • Monitor wait times and make accommodation as necessary during peak/busy times, or when medical staff is dealing with an emergency situation.

  • Uphold and enforce all policies of Petco and Vetco Total Care.

  • Oversee operations of Hospital and supervise the paraprofessional staff

  • Participate in the training of new staff members and general dissemination of knowledge as required.

Nature of Supervision:

In all activities related to the care and handling of individual patients and clients, the incumbent will take direct supervision from the Area Operations Manager.

Supervisory Responsibility:

This position has immediate daily supervisory duties over our paraprofessional partners.

Education/Experience:

  • Preferred to have at least 1-year previous experience working in a veterinary practice or sufficient experience to ensure excellent performance at the above-listed skills 

  • Must have leadership capabilities

  • Must have excellent written and verbal communication skills 

  • Must be compassionate and sympathetic, and be able to maintain a professional attitude and demeanor during emotional and stressful situations 

  • Must have telephone and computer skills 

  • Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change 

Work Environment:

The majority of job duties are conducted in the Veterinary Hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time.  A large amount of this partner’s time will be spent in direct contact with clients and their pets.    

Contacts :

This position will regularly communicate with clients, service teams and management in both our Vetco Total Care Hospitals and Pet Care Centers.

#petcovettech

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here:

Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí:

  • Veterinarian Hospital Medical Leader

    4 weeks ago

    Austin, TX, United States Petco Full time

    If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the...

  • Veterinarian Hospital Medical Leader

    2 weeks ago

    Austin, TX, United States Petco Full time

    If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the...

  • Hospital Medical Leader

    4 weeks ago

    Austin, TX, United States Petco Full time

    Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet. We...

  • Hospital Medical Leader

    2 weeks ago

    Austin, TX, United States Petco Full time

    Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet. We...

  • Hospital Medical Leader

    2 weeks ago

    Austin, TX, Travis County, TX; Texas, United States Petco Full time

    Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet. We...

  • Team Lead 3rd Shift Distribution Center Operations

    5 days ago

    Katy, TX, United States Petco Full time

    Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. Up to $3,000 Sign-On Bonus for...

  • Director, Business Unit Operations Management

    3 weeks ago

    Katy, TX, United States Houston Methodist Continuing Care Hospital Full time

    At Houston Methodist, the Director Operations II position is responsible for direct leadership over clinical and non-clinical departments, as assigned. This position assists the hospital executive team with development and implementation of strategic business plans for the continued growth of hospital services. This position directs functional or...

  • Professional Practice Leader

    4 months ago

    Houston, TX, United States Houston Methodist Hospital Full time

    At Houston Methodist, the Professional Practice Leader position serves as a consultant and subject matter clinician for a service line/specialty area, functioning at the Expert level of Benner's model of clinical practice. The Professional Practice Leader position provides education and development to the direct patient care staff in addition to being...

  • Aveanna Healthcare Private Duty Nurse RN

    2 months ago

    katy, United States Aveanna Healthcare Full time

    Aveanna Healthcare Private Duty Nurse RNRequisition #:191578 Location:Katy, TX 77449 Category:Nursing Salary:$28.00 - $35.00 per hour Position Details Aveanna Private Duty Nurse - RN Aveanna's Private Duty nurses assist our patients with transitioning home from the hospital and provide the continuous care needed to remain at home with their loved ones....

  • Aveanna Healthcare Private Duty Nurse RN

    2 months ago

    Katy, United States Aveanna Healthcare LLC Full time

    Aveanna Healthcare Private Duty Nurse RN Requisition #:191578 Location:Katy, TX 77449 Category:Nursing Salary:$28.00 - $35.00 per hour Position Details Aveanna Private Duty Nurse - RN Aveanna's Private Duty nurses assist our patients with transitioning home from the hospital and provide the continuous care needed to remain at home with their loved ones. We...

  • Hospitality Manager

    5 hours ago

    Katy, United States Torchy's Tacos Full time

    The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: As Torchy's Hospitality Manager, you...

  • Director Operations II Leader

    2 weeks ago

    Katy, Texas, United States Houston Methodist Full time

    Job SummaryHouston Methodist is seeking a highly experienced Director Operations II to lead our clinical and non-clinical departments. As a key member of our leadership team, you will be responsible for developing and implementing strategic business plans to drive the growth and success of our hospital services.Key ResponsibilitiesDirect leadership over...

  • Director Operations II

    3 weeks ago

    Katy, TX, United States Houston Methodist Continuing Care Hospital Full time

    At Houston Methodist, the Director Operations II position is responsible for direct leadership over clinical and non-clinical departments, as assigned. This position assists the hospital executive team with development and implementation of strategic business plans for the continued growth of hospital services. This position directs functional or...

  • Director Operations II

    2 months ago

    Katy, TX, United States Houston Methodist Continuing Care Hospital Full time

    At Houston Methodist, the Director Operations II position is responsible for direct leadership over clinical and non-clinical departments, as assigned. This position assists the hospital executive team with development and implementation of strategic business plans for the continued growth of hospital services. This position directs functional or...

  • Hospital Veterinarian

    4 weeks ago

    Mansfield, TX, United States Petco Full time

    Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet. We...

  • Hospital Veterinarian

    2 weeks ago

    Mansfield, TX, United States Petco Full time

    Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet. We...

  • Private Duty Nurse RN

    4 weeks ago

    Katy, Texas, United States Aveanna Healthcare Full time

    Aveanna Healthcare Private Duty Nurse RNRequisition #:191578Location:Katy, TX 77449Category:NursingSalary:$35.00 per hourAveanna's Private Duty nurses assist our patients with transitioning home from the hospital and provide the continuous care needed to remain at home with their loved ones.We match our nurses to their patients based on skill, age, health...

  • Professional Practice Leader

    1 week ago

    Houston, TX, United States Houston Methodist Hospital Full time

    At Houston Methodist, the Professional Practice Leader position serves as a consultant and subject matter clinician for a service line/specialty area, functioning at the Expert level of Benner's model of clinical practice. The Professional Practice Leader position provides education and development to the direct patient care staff in addition to being...

  • Professional Practice Leader

    1 month ago

    Houston, TX, United States Houston Methodist Hospital Full time

    At Houston Methodist, the Professional Practice Leader position serves as a consultant and subject matter clinician for a service line/specialty area, functioning at the Expert level of Benner's model of clinical practice. The Professional Practice Leader position provides education and development to the direct patient care staff in addition to being...

  • Aveanna Healthcare Private Duty Nurse RN

    1 week ago

    katy, United States Aveanna Healthcare Full time

    Aveanna Healthcare Private Duty Nurse RN - Evening Shifts & Night ShiftsRequisition #:199205 Location:Katy, TX 77493 Category:Nursing Salary:Up to $35.00 per hour Position Details Private Duty Nurse LVN/LPN Afternoon and Nights Shifts Part-Time & Full-Time options Aveanna's Private Duty nurses assist our patients with transitioning home from the...