Financial Management Team Lead

3 weeks ago

Media PA, United States Petco Full time

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. The purpose of the Hospital Medical Leader position is to lead the hospital veterinary team in providing excellent veterinary care to our Vetco Total Care full-service hospital patients while offering phenomenal customer care to their owners. The Hospital Medical Leader represents the mission and commitments to all clients, veterinarians, and hospital and store partners.
All hospital partners are responsible for performing duties in a way that creates an environment in which:
Leadership/Management duties:
Lead hospital veterinarian team.
Partner with Hospital Office Manager to provide cohesive and collaborative leadership to the entire hospital team.
Mentor and coach hospital veterinarians to drive continuous improvement in clinical skills, client communication, team collaboration, and standard of care.
Hold responsibility for driving hospital commitment to medical quality, including compliance with Petco Medical SOPs and all applicable laws and regulations.
Participate in hospital partner interviews.
Create veterinarian schedule, identify potential gaps and partner with Hospital Office Manager and field leadership to correct.
Closely monitor hospital performance, and in partnership with HOM and field leadership identify areas of opportunity to drive business results through exceptional quality of care and client communication.
Review P&L monthly reporting, and partner with HOM and field Leadership to increase revenue growth and exceed financial targets set by finance team through ensuring a high level of both quality and efficiency.
Conduct regular review of hospital electronic medical records regarding patient decisions and provide feedback and direction to hospital veterinarians as a means to elevate patient care.
Ensure all client concerns and reportable incidents are addressed swiftly, partner with the Hospital Office Manager and field leadership in appropriate resolution.
Maintain and be responsible for ordering, inventory, recording, and reporting of all controlled substances and keep hospital in compliance with state and federal DEA regulations.
Partner with Hospital Office Manager for hospital radiation safety training and compliance.
Document all patient observations, findings of exams and diagnostics, treatments and medications, client interactions, and tentative and confirmed diagnoses in the medical record in a concise and detailed fashion, according to practice convention.
Perform routine and complex dental procedures including full dental examination, evaluation of dental radiographs, as well as simple and complex extractions and oral surgical procedures.
Transition patients to overnight care as needed and communicate effectively with referral hospitals and clients to ensure continuity of patient care.
Participate in rounds as incoming or exiting doctor at beginning and end of shifts.
Disseminate knowledge throughout team members to improve the level of care and communication provided by hospital, to both the patient and the client.
Hold and maintain any required state premise permits or hospital vendor accounts as needed.
Nature of Supervision:
In all activities related to the care of individual patients, the Hospital Medical Leader will take direct supervision from the Area Medical Director. The Hospital Medical Leader has discretion related to decisions regarding patient care, however, it is imperative that the Hospital Medical Leader upholds the standards set forth in the Petco Veterinary SOPs. The Hospital Medical Leader should expect to receive direction and guidance based on electronic medical record reviews from the Area Medical Director regarding patient decisions and should accept such feedback as a means to elevate patient care and client interactions in the hospital.
All hospital veterinarians should work together in a collegial fashion and are expected to behave in a professional and personable manner.
Planning and Problem Solving:
This position will impact the organization by contributing to the growth of a productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position is critical to ensuring that we have a cohesive, well-trained, and motivated team. This position has supervisory responsibility for all hospital veterinarians, including full-time, part-time, and relief veterinarians.
Active licensure as a veterinarian without contingencies in the state in which the hospital is located or ability to obtain by start date.
Current Controlled Substance License, if applicable, in state in which the hospital is located or ability to obtain by start date.
Strong skills performing anesthesia and routine surgeries including but not limited to: canine and feline spays, neuters, mass removals, and dental cleanings.
Must have telephone and computer skills.
Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change.
The majority of job duties are conducted in the Vetco Total Care veterinary full-service hospital. Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
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