Current jobs related to Workforce Planning - San Antonio - Best Buy Health
-
Support Operations Manager, Workforce Planning
2 weeks ago
San Francisco, United States OpenAI Full timeAbout the Team The Support team is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to...
-
Expert Anaplan Model Developer
1 week ago
San Francisco, California, United States WorkTrust Solutions Full timeWe are seeking an experienced Anaplan Model Developer to join our team at WorkTrust Solutions in a 3-month contract position with the potential for extension, based on project requirements. The role is primarily remote, with occasional on-site work in California.This position is part of a major consulting firm partnership with our client to implement a...
-
Pediatric ICU Nurse Specialist
2 days ago
San Antonio, Texas, United States HealthTrust Workforce Solutions Full timeRN - Pediatric ICU (PICU) Job Opportunity at HealthTrustThe RN - Pediatric ICU (PICU) role at HealthTrust involves providing expert nursing care to children in a high-acuity setting. This position requires a strong nursing degree, current state licensure, and extensive experience in acute care hospitals.As a member of our team, you will be part of a...
-
Workforce Analyst
4 days ago
San Diego, United States Motion Recruitment Full timeOur client, a leader in financial tax software, is looking to hire a Workforce Data Analyst. This role is onsite 2x per week in San Diego, CA.*This job is a 1-year W2 contract role with benefits & paid holidays!*As a Workforce Data Analyst you will collect and manage headcount data from internal and vendor partners to drive efficient and Staffing Operations...
-
Manufacturing Production Planning Engineer
7 days ago
San Diego, California, United States Volt Workforce Solution Full timeAt Volt Workforce Solutions, we are seeking an experienced Manufacturing Production Planning Engineer to join our team in San Diego, CA. This is a full-time opportunity with excellent benefits and competitive pay.Job SummaryWe are looking for a skilled Manufacturing Production Planning Engineer to oversee the planning, execution, and improvement of...
-
Nursing Specialist
2 days ago
San Antonio, Texas, United States HealthTrust Workforce Solutions Full timeDynamic Nursing Opportunity in San AntonioWe are seeking a dedicated and compassionate Registered Nurse to join our team at Metropolitan Methodist Hospital in San Antonio, Texas. As a valued member of our healthcare community, you will have the opportunity to grow your career while making a meaningful difference in the lives of our patients.About the JobThis...
-
Product Verification and Stability Engineer
6 days ago
San Antonio, Texas, United States Volt Workforce Solution Full timeAbout Volt Workforce SolutionVolt Workforce Solution is a leading provider of workforce solutions, hiring talented professionals for various roles across the industry. Our team is dedicated to delivering exceptional service and fostering long-term relationships with our clients.Job SummaryWe are seeking an experienced Product Verification and Stability...
-
San Antonio, Texas, United States HealthTrust Workforce Solutions Full timeWe are seeking a compassionate and skilled Pediatric ICU nurse for a 13-week nursing assignment at Methodist Children's Hospital in San Antonio, TX. Competitive Compensation PackageAs an RN with HealthTrust Workforce Solutions, you will have access to a competitive pay package that includes:Weekly direct deposit optionsA 401(k) plan with company...
-
Critical Care Nurse Practitioner
2 days ago
San Antonio, Texas, United States HealthTrust Workforce Solutions Full timeHealthTrust Workforce Solutions, a leading provider of healthcare staffing and management solutions, is seeking a highly skilled Critical Care Nurse to join their team as a per diem partner.We pride ourselves on crafting opportunities which expand skill sets, broaden career horizons, provide economic stability, and cultivate personal growth.SalaryThe...
-
Postpartum Nursing Specialist
6 days ago
San Antonio, Texas, United States HealthTrust Workforce Solutions Full timeHealthTrust Workforce Solutions offers a rewarding opportunity for a skilled Postpartum Nursing Specialist to join our team.We are seeking an experienced RN with a passion for delivering high-quality patient care in a fast-paced postpartum setting.This 13-week assignment at Methodist Stone Oak Hospital provides a unique chance to make a meaningful difference...
-
Surgical Nursing Professional
6 days ago
San Antonio, Texas, United States HealthTrust Workforce Solutions Full timeTransform Your Nursing Career with HealthTrust Workforce SolutionsWe believe that healthcare is not confined to four walls, but by the individuals who deliver it. At HealthTrust Workforce Solutions, we craft opportunities that expand your skill set, broaden your career horizons, provide economic stability, and cultivate personal growth.Our partnering...
-
San Antonio, Texas, United States HealthTrust Workforce Solutions Full timeJob Opportunity: Medical-Surgical RN at HealthTrust Workforce SolutionsHealthTrust Workforce Solutions is seeking a skilled and compassionate Registered Nurse (RN) to join our team as part of a dedicated medical-surgical care unit. This 13-week assignment offers the opportunity to provide patient-centered care in a dynamic hospital setting, while advancing...
-
Registered Nurse
1 month ago
San Antonio, United States CoBridge Workforce Solution Full timeCoBridge Workforce Solution - Join Our Team as a Registered Nurse in San Antonio, Texas! Are you a registered nurse with an active license in Texas? Do you have a passion for making a difference in the lives of seniors in assisted living and memory care? CoBridge Workforce Solutions is seeking a dedicated and adaptable Registered Nurse Delegator to join our...
-
Pediatric ICU Nurse Specialist
5 days ago
San Antonio, Texas, United States HealthTrust Workforce Solutions Full timeAbout the Role:We are seeking a highly skilled Pediatric ICU Registered Nurse to join our team at HealthTrust Workforce Solutions for a 13-week assignment. The successful candidate will provide expert nursing care in the Pediatric Intensive Care Unit (PICU) of a partnering hospital.Key Responsibilities:Deliver high-quality patient care, adhering to hospital...
-
Critical Care Nurse Specialist
5 days ago
San Antonio, Texas, United States HealthTrust Workforce Solutions Full timePediatric ICU RN Job OpportunityAt HealthTrust Workforce Solutions, we offer a unique opportunity for experienced nurses to provide compassionate care to children in critical condition. As an RN in the Pediatric ICU, you will be part of a supportive healthcare environment that values personal and professional growth.About the RoleProvide high-quality patient...
-
San Antonio, Texas, United States HealthTrust Workforce Solutions Full timeAre you a skilled and compassionate registered nurse looking to take your career to the next level? Do you have a passion for providing exceptional care to critically ill children? We are seeking a dedicated Critical Care Nurse Specialist to join our team at Methodist Children's Hospital in San Antonio, TX.About HealthTrust Workforce SolutionsAt HealthTrust...
-
Pediatric ICU Nurse
1 week ago
San Antonio, Texas, United States HealthTrust Workforce Solutions Full timeHealthTrust Workforce Solutions is committed to providing healthcare professionals with exceptional career opportunities. Our 13-week nursing assignment in the Pediatric ICU at Methodist Children's Hospital in San Antonio, TX offers a competitive compensation package that includes:Estimated Salary: $120,000 per yearWe offer guaranteed hours and weekly direct...
-
Critical Care Pediatric Nurse
5 days ago
San Antonio, Texas, United States HealthTrust Workforce Solutions Full timeJoin Our Dynamic Healthcare TeamWe are seeking an experienced and compassionate Registered Nurse to join our pediatric ICU team at Methodist Children's Hospital in San Antonio, Texas.About the RoleThis 13-week nursing assignment offers a competitive salary of $$120,000 per year, plus benefits and opportunities for professional growth. As a Pediatric ICU RN...
-
Medical-Surgical Nurse Specialist
2 days ago
San Antonio, Texas, United States HealthTrust Workforce Solutions Full timeAt HealthTrust Workforce Solutions, we believe that a successful nursing career is built on a foundation of expertise and passion.We are seeking a highly skilled RN - Medical-Surgical to join our team at our partnering hospital in San Antonio, TX. This per diem opportunity offers the chance to make a positive impact on patients and their families while...
-
Travel Nurse Operating Room Specialist
6 days ago
San Antonio, Texas, United States HealthTrust Workforce Solutions HCA Full timeJob Title: Travel Nurse Operating Room SpecialistWe are seeking a skilled and experienced Travel Nurse Operating Room Specialist to join our team at HealthTrust Workforce Solutions HCA. As a valued member of our healthcare team, you will have the opportunity to work with a dynamic group of professionals who share your passion for delivering exceptional...
Workforce Planning
1 month ago
As the Workforce Planning and Optimization Manager you will ensure operational readiness, responsiveness, and effectiveness across Best Buy Health’s Caring Center Operations. This individual will oversee a 24x7x365 team who supports the Center’s leadership by providing workforce re-assignment, resource allocation, and real-time Service Level awareness and load management. The manager will ensure the team provides consistent process delivery with data-driven timely decisions, ensure appropriate agent utilization to drive delivery of the customer experience, and will be responsible for leading the team’s day-to-day management of activities.
This role is Hybrid eligible, which means you would work virtually from home and from our Reno NV or San Antonio TX Contact Center.
What you’ll do
• Monitor and analyze historical call trends to develop and maintain comprehensive short- and long-term forecast/capacity plans to guarantee the availability of sufficient staff and to proactively recommend appropriate corrective action plans.
• Plan and organize workload, schedule and execute shift-bids to ensure adequate staff needed to meet service level objectives.
• Act as liaison with other operations teams and cross functional departments to efficiently manage the Centers infrastructure.
• Plan, draft and formalize templates for Care-centric communications; ensuring overall look and feel meet objectives with appropriate distribution methods deployed.
• Lead, direct and develop a team providing clearly defined expectations, assigning work/tasks appropriately and assuring progress toward goals/objectives is made.
Basic qualifications
• Minimum 5 years’ experience in workforce management principles and best practices
• Minimum 5 years' experience using workforce management software for forecasting, call routing, and staff optimization
• Minimum 3 years’ experience in people leadership.
• Advanced Excel experience, (ie,. building PivotTables, using complex formulas, creating charts and graphs).
Preferred qualifications
• 7 years’ experience in workforce management principles and best practices.
• 7 years’ experience using workforce management software for forecasting, call routing, and staff optimization, Genesys preferred.
• 3 years' of experience in a technical capacity in a high-volume contact center environment preferred.
• Strong data analysis skills with the ability to derive actionable insights from call center metrics.
• Knowledge and experience with process and project management methodologies.
• Experience in a management or supervisor role
• Expert Excel experience
• Advance knowledge of contact center metrics, key performance indicators (KPIs), and operational processes.
• Advance knowledge with telephony (ACD systems, call routing, interactive voice response, and reporting).
What’s in it for you
We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
• Physical and mental well-being support via Best Buy Health Wellness Program
• Comprehensive benefits including tuition reimbursement, caregiver support, and more
• Generous Best Buy employee discount
About us
Best Buy Health aims to enrich and save lives through technology and meaningful connections. Our strategy focuses on three main areas: consumer health products that help customers live healthier lives, device-based emergency response services for the active aging population, and virtual care offerings that help to connect patients and physicians.
As part of Best Buy Co. Inc., our culture is built on deeply supporting and valuing our amazing employees. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Affirmative action
Best Buy Health is an Affirmative Action and Equal Opportunity Employer dedicated to creating an inclusive environment that values the diversity of our employees and does not discriminate against any employee or applicant. We are committed to equal employment opportunity for all applicants and employees, without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other protected characteristic under applicable law. Learn more about our Affirmative Action Policy Statement HERE.
Reasonable Accommodation
Best Buy Health will make reasonable accommodations for employees and applicants for their religious beliefs and practices, mental or physical disabilities, and pregnancy, childbirth and related conditions. If you need a reasonable accommodation in the application process - to access job postings, to apply for a job, for a job interview, for pre-employment testing or with the onboarding process - please contact Talent Acquisition at talent.acquisition@bestbuy.com.
To learn more about, view the “Know Your Rights” poster and Pay Transparency Nondiscrimination Provision HERE.
Position Type: Full timePandoLogic. Category:Human Resources, Keywords:Workforce Planning Manager, Location:San Antonio, TX-78251
