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Membership Sales

2 months ago

NA, United States VPPPA Full time

VPPPA is seeking an enthusiastic, dedicated, and detail-oriented candidate for the position of Membership Sales & Marketing Manager. The ideal candidate will possess a strong sales and marketing focus to promote the value of VPPPA membership to current, lapsed and prospective members. This position will oversee the day-to-day functions related to member relations, ensure member satisfaction, and expand our membership base through targeted sales strategies.

This position will report to, and collaborate with, the Director of Membership & Business Development to manage membership recruitment, engagement, and retention while performing database management and administration tasks. This position will collaborate directly with other VPPPA departments to achieve the association’s shared goals. The position offers a hybrid/remote working arrangement.

Key Responsibilities

  1. Sales and Outreach: Develop and implement sales strategies to recruit new members and retain existing ones through telephone solicitation, prospecting, and follow-up.
  2. Member Relations: Serve as members' primary point of contact, promptly and professionally addressing inquiries and concerns.
  3. Membership Management: Work with the Director of Membership & Business Development to develop and execute the membership onboarding, renewal and lapsed member process; track membership statistics; and execute retention strategies.
  4. Database Maintenance: Maintain accurate and up-to-date member records in the association management system (AMS).
  5. Engagement Initiatives: Collaborate with VPPPA team members across departments to develop and execute member engagement initiatives, including content for webinars, newsletters, publications and other digital and print media.
  6. Communication: Collaborate with other departments to inform members about upcoming events, benefits, and organizational updates in a timely manner.
  7. Reporting: Prepare regular reports on membership metrics and trends for review by VPPPA leadership.

Application Process

VPPPA is committed to creating an inclusive and diverse workplace and is dedicated to fostering an environment where all employees feel valued and respected, and where innovation and creativity are rewarded. VPPPA welcomes applications from individuals of all backgrounds and encourages candidates to apply even if their experience and qualifications do not 100% match the position description.

VPPPA is an equal opportunity employer.

Interested applicants should submit a cover letter and resume, including desired salary.

Qualifications

  1. Education: Bachelor’s degree in Business Administration, Marketing, Communications, or a related field preferred. Experience related to the performance of the position responsibilities will be considered in place of education.
  1. Experience: Minimum of 2 years of experience in membership management, business development, or a sales-focused role. Experience working for a nonprofit organization or trade association preferred.
  2. Travel: up to 20%, including chapter and national events.

Desired Skills

  1. Strong sales, verbal and written communication, and interpersonal skills.
  2. Strong organizational skills with a demonstrated ability to prioritize multiple projects and meet deadlines.
  3. Detail-oriented, proactive, and self-motivated.
  4. Working knowledge of Microsoft Office 365 products, including Teams.
  5. Ability to work collaboratively as part of a team.
  6. Experience in implementing marketing plans and campaigns.
  7. Strong project management, multitasking, and decision-making skills.
  8. Metrics-driven marketing mind with an eye for creativity.
  9. Ability to take ownership of a process and to use problem-solving skills to resolve issues.
  10. Knowledge of A2Z, MC Trade, PropFuel, Canva, and other association management applications is preferred.
  11. Demonstrated ability to securely handle confidential information.

Work Setting & Physical Requirements
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, sit, speak, hear, and use hands and fingers to operate a computer, telephone, and other office equipment.

During conferences and events, longer work hours are expected, with many hours standing or walking. This setting may also require lifting up to 20 pounds. 

The person in this role may travel to regional VPPPA events to support the participant registration process; as well as travel to other association events when necessary.

PandoLogic. Category:Marketing & Biz Dev, Keywords:Marketing Manager, Location:Falls Church, VA-22042